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Socket Telecom Jobs (NOW HIRING)

Socket Telecom LLC

Field Technician - Tier II

Saint Louis, MO · On-site

$19.25 - $26.25/hr

Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll play a key ...

Socket Telecom LLC

Drop Crew Technician

Columbia, MO · On-site

Socket Fiber is one of the fastest growing fiber internet providers in Missouri, Illinois, Arkansas and Tennessee and is dedicated to building and expanding high-speed fiber optic networks that ...

Socket Telecom LLC

Commercial Technical Support

Columbia, MO · On-site

$35K - $44K/yr

Socket is seeking dynamic individuals with excellent customer service skills, a positive & professional attitude, and a desire to succeed. Qualified candidates must have a strong technical aptitude ...

Socket Telecom LLC

Utility Locator

Columbia, MO · On-site

$15.25 - $19/hr

Socket Fiber is one of the fastest growing fiber internet providers in Missouri, Illinois, Arkansas and Tennessee and is dedicated to building and expanding high-speed fiber optic networks that ...

Socket Telecom LLC

Field Technician - Tier II

Saint Louis, MO · On-site

$19.25 - $26.25/hr

Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll ...

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Socket Telecom information

What are some common challenges faced by professionals working in Socket Telecom roles, and how can they be overcome?

Professionals in Socket Telecom roles often encounter challenges such as troubleshooting network connectivity issues, keeping up with evolving telecommunications technologies, and responding to service outages under tight deadlines. These challenges can be managed by staying current with industry certifications, participating in ongoing technical training, and developing strong problem-solving skills. Collaboration with cross-functional teams, such as network engineers and customer support, is also essential to quickly resolve issues and ensure reliable service for clients.

What are the key skills and qualifications needed to thrive as a Telecom Network Engineer, and why are they important?

To thrive as a Telecom Network Engineer, you need a strong background in networking, telecommunications protocols, and a relevant degree such as in computer science or electrical engineering. Familiarity with network management tools, telecom hardware, and industry certifications like Cisco CCNA or CompTIA Network+ is often required. Excellent problem-solving abilities, teamwork, and effective communication skills help you stand out in this position. These skills ensure reliable network performance, quick resolution of technical issues, and effective collaboration in maintaining complex telecom infrastructures.

What is the difference between Socket Telecom vs Network Technician?

AspectSocket TelecomNetwork Technician
Required CertificationsFCC licenses, telecom-specific certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecom sites, customer premises, fieldworkData centers, office networks, fieldwork
Industry UsageTelecommunications providers, service companiesIT companies, internet service providers
Job FocusInstalling, maintaining telecom equipmentConfiguring, troubleshooting network hardware

Socket Telecom and Network Technician roles share technical certifications and fieldwork environments but differ mainly in their focus. Socket Telecom specializes in telecom infrastructure and services, while Network Technicians focus on computer networks and data systems. Both roles are essential in the tech and telecom industries, often overlapping in skills but serving distinct operational needs.

What is Socket Telecom?

Socket Telecom is a regional telecommunications company that provides internet, phone, and television services to residential and business customers. Founded in Missouri, Socket specializes in offering high-speed fiber internet, DSL, and telephone services, primarily in Missouri and surrounding areas. The company is known for its local customer service and commitment to expanding broadband access in underserved communities. Socket Telecom also offers business solutions, including VoIP and networking services.
More about Socket Telecom jobs
What states have the most Socket Telecom jobs? States with the most job openings for Socket Telecom jobs include:
What job categories do people searching Socket Telecom jobs look for? The top searched job categories for Socket Telecom jobs are:
Socket Telecom jobs near you
Infographic showing various Socket Telecom job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

Field Technician - Tier II

Socket Telecom LLC

Saint Louis, MO • On-site

$19.25 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 hours ago

Job description

Description:

Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You’ll play a key role in ensuring a seamless experience for our customers as they connect to Socket's fiber network. This role will require travel to our various service areas and will be required to work in most conditions.


Location

This position supports service areas across our expanding Missouri markets.


Why work at Socket:

Socket offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:

  • Competitive base pay
  • Benefits package including medical, dental, life, and vision.
  • 401(k) program with employer match.
  • Free Internet in Socket Service Area.


Key Responsibilities:

· Perform independent installations and repairs for residential and business internet and phone services.

· Install and configure customer equipment, including routers, modems, and Wi-Fi gateways.

· Deliver an exceptional customer experience by being professional, friendly, and knowledgeable during all service visits.

· Diagnose and resolve connectivity and service issues with accuracy and efficiency.

· Install, terminate, and test network cabling, adhering to all relevant codes and standards.

· Complete accurate and timely documentation of service activities.

· Safely operate company vehicles and equipment, including ladders and bucket trucks, in accordance with all safety protocols and DOT/OSHA regulations.

· Maintain a clean driving record and represent Socket with professionalism in the field.


Desired Attributes:

· A strong aptitude for learning and a desire to grow your skills and knowledge.

· A self-motivated and proactive approach to your work.

· A high level of attention to detail and a commitment to quality.

· A strong sense of urgency and dedication to following through on all tasks.

· Excellent verbal and written communication skills.

· The ability to adapt to shifting priorities in a dynamic work environment.

· Demonstrates a strong safety focus and consistently maintains safety measures.


Experience/Knowledge Required:

· High School diploma or equivalent.

· Relevant experience in telecommunications, networking, or field service.

· Must possess and maintain a valid driver’s license with no restrictions.

· Ability to participate in an on-call rotation, which includes nights, weekends, and holidays.

· Comfortable and able to work in both underground and aerial environments (e.g., climbing ladders up to 32ft and operating a bucket truck).

· Ability to work outdoors in various weather conditions.

· Must be able to lift up to 70 lbs.

· Able to enter and safely operate a bucket truck with a weight limit of 300 lbs.

· Must have a flexible schedule with the ability to work on Saturdays and/or Sundays.

· Willingness to obtain a class E license if offered


Preferences:

· Demonstrated experience with CAT3 and CAT5 cabling, including installation, termination, and testing.

· Working knowledge of LAN/WAN technologies and basic networking principles.

· Ability to test and install customer ADSL/xDSL circuit orders with the appropriate local exchange carrier (LEC).

· Knowledge of cable pulling, terminations, closet buildouts, and compliance with building and fire codes.


Looking for a hands-on role with great opportunities? Apply now to become a Field Technician and start your career with us!


This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses everify

Requirements: