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Social Service Coordinator Jobs in Riverside, CA

Mercy House

Care Coordinator - ECM (6668)

Santa Ana, CA · On-site

$23 - $25/hr

... services that address social determinants of health (SDOH) needs, regardless of setting. The ECM ... Support and engage members in their treatment, including coordination for medication review and/or ...

MERCY HOUSE

Care Coordinator - ECM (6668)

Santa Ana, CA · On-site

$23 - $25/hr

... services that address social determinants of health (SDOH) needs, regardless of setting. The ECM ... Support and engage members in their treatment, including coordination for medication review and/or ...

InnovAge

Social Services Supervisor

San Bernardino, CA · On-site

$105K - $130K/yr

Oversee grievance, service determination request, appeal processes, and RCA documentation ... Participant Care Coordination and Complex Case Consultation - * Provide advanced consultation on ...

InnovAge

Social Services Supervisor

San Bernardino, CA

$82K - $124K/yr

Oversee grievance, service determination request, appeal processes, and RCA documentation ... Participant Care Coordination and Complex Case Consultation - * Provide advanced consultation on ...

InnovAge

Social Services Supervisor

San Bernardino, CA

$82K - $124K/yr

Oversee grievance, service determination request, appeal processes, and RCA documentation ... Participant Care Coordination and Complex Case Consultation - * Provide advanced consultation on ...

Torrid

Social Media Coordinator

City Of Industry, CA · On-site

$21.51 - $26.31/hr

As the Social Media Coordinator, you will assist with content scheduling, community management ... Engage with followers and escalate customer service inquiries when necessary. * Track user ...

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All JobsSocial Service JobsSocial Service Coordinator JobsSocial Service Coordinator Jobs in Riverside, CA

Social Service Coordinator information

See Riverside, CA salary details

$28.2K

$55.7K

$88.2K

How much do social service coordinator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for social service coordinator in Riverside, CA is $55,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a social service coordinator?

Social Service Coordinators are professionals who connect individuals and families with social services, resources, and support programs to improve their quality of life. They assess clients' needs, develop service plans, and collaborate with other agencies to ensure clients receive appropriate assistance. Social Service Coordinators often work in healthcare facilities, community organizations, or government agencies, helping people navigate challenges related to housing, healthcare, mental health, and more.

What does a social service coordinator do?

A social service coordinator performs assessments for children and adults who are seeking social services, such as subsidized housing, medical care, or employment assistance. Your duties are to help carry out efforts to broaden your department’s reach among residents of a community. You help recruit and enroll applicants, provide them with direction to community resources, provide referral services to more specialized care, such as mental health provision or housing assistance. Your responsibilities also include administrative and clerical tasks, such as filling out paperwork and filing documents.

What are the key skills and qualifications needed to thrive as a social service coordinator, and why are they important?

To thrive as a Social Service Coordinator, you need a background in social work, human services, or a related field, often supported by a relevant bachelor's degree or certification. Familiarity with case management software, client databases, and knowledge of local social service systems is typically required. Exceptional communication, empathy, and organizational skills set outstanding coordinators apart, enabling them to connect clients with appropriate resources. These abilities are crucial for effectively advocating for clients, managing caseloads, and ensuring the delivery of comprehensive support services.

What are some common challenges faced by social service coordinators when connecting clients to community resources?

Social Service Coordinators often encounter challenges such as limited availability of community resources, long waiting lists, and eligibility restrictions that can delay or complicate support for clients. Additionally, they may need to navigate complex systems and coordinate with multiple agencies to secure comprehensive assistance. Building trust with clients and maintaining effective communication between all parties is crucial for overcoming these obstacles and ensuring successful outcomes.

What is the difference between Social Service Coordinator vs Social Worker?

AspectSocial Service CoordinatorSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldOften requires a bachelor's or master's degree in social work (BSW or MSW)
Work EnvironmentCommunity agencies, healthcare facilities, schools, government programsHospitals, clinics, child welfare agencies, mental health facilities
Job FocusCoordinating services, connecting clients with resources, case managementDirect client counseling, assessment, advocacy, and intervention

While both roles involve supporting clients and connecting them to resources, Social Service Coordinators primarily focus on organizing and managing services, whereas Social Workers provide direct counseling and clinical support. Both roles are vital in social services and often work collaboratively to meet client needs.

What is the role of a social service coordinator in social work?

A social service coordinator in social work is responsible for assessing clients' needs, developing service plans, and connecting individuals to community resources and support services. They often collaborate with other professionals, maintain case records, and advocate for clients to ensure access to necessary assistance. Strong communication, organizational skills, and knowledge of social programs are essential for this role.
More about Social Service Coordinator jobs

What are the most commonly searched types of Social Service jobs in Riverside, CA?

The most popular types of Social Service jobs in Riverside, CA are:

What job categories do people searching Social Service Coordinator jobs in Riverside, CA look for?

The top searched job categories for Social Service Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Social Service Coordinator jobs?

Cities near Riverside, CA with the most Social Service Coordinator job openings:

Social Service Coordinator jobs near you
Infographic showing various Social Service Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,738 per year, or $26.8 per hour.

Care Coordinator - ECM (6668)

Mercy House

Santa Ana, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Coordinate all covered medical and non-medical supportive services for members, including assessments and care plans.

  • Engage, outreach, and enroll eligible members in services, addressing barriers to engagement.

  • Support members in treatment adherence, coordinate appointments and transportation, and advocate on their behalf with healthcare providers.

Job description

Status: Full-Time, Non-Exempt
Pay: $23.00-$25.00/hour
Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m.
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
  • Flexible medical coverage options
  • Voluntary dental, vision, life, accident, critical illness, and hospital insurance
  • Paid Time Off (PTO)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 403(b) retirement plan with up to 3% employer matching
  • Paid on-the-job training and orientation
  • Mileage reimbursement
  • Employee referral program
  • Opportunities for professional growth and advancement

Job Summary: The Enhanced Care Management (ECM) Lead Care Manager is responsible for coordinating all covered medical and non-medical supportive services the member needs, including physical, behavioral, dental, developmental, oral health, long-term services and supports (LTSS), Specialty Mental Health Services, Drug Medi-Cal/Drug Medi-Cal Organized Delivery System services, Community Supports, and other services that address social determinants of health (SDOH) needs, regardless of setting. The ECM Lead Care Manager will work closely with the CalAIM Community Supports Program staff to provide team-based, patient-centered care for clients experiencing homelessness and at risk of homelessness.
Essential Duties and Responsibilities:
Client/Service Delivery
  • Maintain a minimum caseload of 17-25 individuals and meet with members as needed to complete Health Needs Assessments, Care Plans, which include short- and long-term measurable goals
  • Engage, outreach, and enroll eligible ECM members in services and help address barriers
  • Offer services where the member lives, seeks care, or finds most easily accessible, within CalOptima Health guidelines
  • Support and engage members in their treatment, including coordination for medication review and/or reconciliation, scheduling appointments, providing appointment reminders, coordinating transportation when needed for medical appointments, accompanying members to critical appointments, and identifying and helping to address other barriers to member engagement in treatment
  • Accompany members on office visits as needed and according to CalOptima Health guidelines
  • Advocate on behalf of the member with healthcare professionals and work with hospital staff on discharge plans
  • Collaborate with area hospitals, behavioral health providers, specialists, dental providers, providers of services for Long-Term Services of Support (LTSS), and other associated entities such as Community Supports, as appropriate, to coordinate member care
  • Use motivational interviewing and trauma-informed care practices
  • Monitor treatment adherence (including medication)
  • Provide health promotion and self-management training to enrolled ECM members
  • Report ECM patient progress, concerns, and needs to the multidisciplinary team to improve patient care
  • Other duties may be assigned or modified

Team/Staff Relations
  • Work as a Mercy House team member with all staff and volunteers to implement the mission and core values of the agency
  • Attend regular internal and external agency meetings
  • Work as part of a team to plan and develop resident programs
  • Work in a team environment, fast-paced environment, be flexible, adaptable to sudden changes, trustworthy, reliable, and empathetic
  • Communicate effectively with diverse populations

Administration
  • Keep accurate, up-to-date documentation on all clients, including but not limited to Health Needs Assessments and Care Plans
  • Assist with all data collection systems
  • Assure deadlines are met
  • Utilize computers and appropriate software (e.g., Microsoft Word, Outlook, Excel, PowerPoint) and/or specific systems applicable to the position
  • Respond to calls and emails in a timely manner
  • Perform tasks independently and prioritize workload

Knowledge of:
  • Confidentiality and the legal and ethical issues pertaining to case management
  • Effective documentation and guidelines

Requirements:
Education and Experience
  • Bachelor's degree in Social Work or related field preferred; candidates without a degree may qualify with 2+ years of direct experience serving homeless, low-income, and diverse populations
  • Preferred minimum of 1 year in care coordination/case management, especially with homelessness, high utilizers, serious mental illness/SUD, nursing-facility transitions, or intellectual/developmental disabilities
  • Preferred skills related to outreach, engagement, care planning/coordination, health promotion, transitional care, education, and social-service coordination
  • Preferred knowledge of HMIS/CalOptima Health, Housing First, Harm Reduction, Motivational Interviewing, Patient-Centered/Trauma-Informed Care, and crisis intervention
  • Experience supporting individuals/families with mental illness and substance use in accessing healthcare and community resources
  • Computer literacy and proficiency with Microsoft programs are required

General
  • A valid CA driver's license, proof of insurance and a reliable vehicle is required. Comfortable with utilizing your own vehicle to conduct home visits, visiting clients at shelters, meeting clients out in the community etc.
  • Ability to work effectively with a diverse population; plan, organize and prioritize duties; crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
  • Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills
  • Fluency in Spanish is of significant value

Physical Requirements
  • Ability to lift items weighing up to 50 pounds
  • Prolonged periods of sitting at a desk and working on a computer

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