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Social And Community Service Manager Jobs (NOW HIRING)

Agilent

Organic Social & Community Lead

Philadelphia, PA · On-site +1

$133K - $208K/yr

Partner with Social Listening and Community Insights Manager to translate audience sentiment and engagement trends into actionable recommendations * Lead organic-first experimentation across emerging ...

Tomorrow's Recruiting

Community Mentor

Jeffersontown, KY · On-site

$14/hr

This position will assist the Community Service Manager with all day-to-day operations of the Adult Day Training program. Summary of Essential Job Functions: * Responsible for creating and leading ...

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How much do social and community service manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for social and community service manager in the United States is $77,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What are some common challenges Social and Community Service Managers face when coordinating multiple programs and staff?

Social and Community Service Managers often juggle several programs simultaneously, which can make prioritizing tasks and managing limited resources challenging. Balancing the needs of diverse client populations while ensuring each program meets its objectives requires strong organizational and communication skills. Additionally, managers must support and motivate staff, address potential burnout, and adapt to changing funding or policy requirements. Effective collaboration with other agencies and stakeholders is also essential to maximize impact and meet community needs.

What are the key skills and qualifications needed to thrive as a Social and Community Service Manager, and why are they important?

To thrive as a Social and Community Service Manager, you need a solid background in social work, public administration, or a related field, often supported by a bachelor’s or master’s degree. Familiarity with case management software, data analysis tools, and grant management systems is typically required. Strong leadership, cultural competency, and communication skills are essential for effectively managing teams and engaging diverse communities. These skills ensure successful program delivery, staff coordination, and positive outcomes for service recipients.

What are Social and Community Service Managers?

Social and Community Service Managers are professionals who coordinate and supervise social service programs and community organizations. They work with staff, stakeholders, and community members to identify needs, implement programs, and ensure services are effective. Their duties often include managing budgets, evaluating program outcomes, and advocating for resources. These managers play a vital role in connecting individuals and groups with essential services to improve community well-being.

What is the difference between Social And Community Service Manager vs Case Manager?

AspectSocial And Community Service ManagerCase Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles prefer a master's degreeUsually requires a bachelor's degree in social work, nursing, or related field; certifications like CMSA are common
Work EnvironmentSupervises staff, manages programs, and interacts with community organizationsWorks directly with clients to coordinate services and support
Employer & IndustryNonprofits, government agencies, healthcare organizationsHealthcare providers, social service agencies, insurance companies

While both roles focus on supporting individuals and communities, Social And Community Service Managers oversee programs and staff, whereas Case Managers work directly with clients to coordinate services. The roles often overlap in credentials and work environments, but their primary responsibilities differ.

More about Social And Community Service Manager jobs
What cities are hiring for Social And Community Service Manager jobs? Cities with the most Social And Community Service Manager job openings:
What states have the most Social And Community Service Manager jobs? States with the most job openings for Social And Community Service Manager jobs include:
What job categories do people searching Social And Community Service Manager jobs look for? The top searched job categories for Social And Community Service Manager jobs are:
Social And Community Service Manager jobs near you
Infographic showing various Social And Community Service Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $77,966 per year, or $37.5 per hour.

Senior Social & Community Manager, ACE® & SFC®

Shoes For Crews North America, LLC

Boca Raton, FL

$107K/yr

Full-time

Posted 11 days ago

Job description

Position Summary:

Senior owner of the social and community presence for ACE® and SFC® — the safety-authority spine of the portfolio. You set the strategy and standard for how both brands show up socially and in the field, do the senior-level hands-on work yourself, and lead the social function. Beyond your two brands, you own the social and community operating model for the entire portfolio and act as the Sr. Marketing Director’s deputy on the function.

Key Responsibilities and Accountabilities:

People & Function Leadership

  • Manage the LILA & MOZO Social & Community Manager — 1:1s, coaching, goals, performance, and growth
  • Own the social and community operating model across all four brands — voice governance, approval bar, publishing cadence, and crisis/issues protocol
  • Own the function’s strategy, OKRs/KPIs, and the consolidated cross-brand reporting roll-up to the Sr. Marketing Director
  • Own the social agency relationships (Nectar, Photon) and the social budget and tooling decisions
  • Partner with the EU marketing counterpart to align brand voice and community across regions and adapt the global model for European activation
  • Represent social and community in leadership and cross-functional forums (Sales, Product, Brand); deputize for the Sr. Marketing Director on the function
  • Partner on future social hires and onboard new team members

Social Media & Content

  • Run both brands’ social presence end-to-end across Instagram, TikTok, LinkedIn, and emerging platforms
  • Own the publishing calendar and campaign timelines with Brand, Creative, and Product
  • Capture and edit photo and video content tailored to each brand
  • Draft captions and copy that reflect each brand’s voice and drive engagement
  • Track trends, test formats, and bring recommendations to standups

Content Strategy & Planning

  • Plan what gets created and why — connect every content decision to brand and business goals
  • Build and maintain content calendars that ladder up to launch and campaign moments
  • Use research and data to shape direction, not just react to trends
  • Apply SEO basics to social and owned content where relevant

Influencer & Partnerships

  • Identify, pitch, and manage creators and brand partners for both brands
  • Source, vet, brief, and contract influencers for launches and always-on collaborations
  • Run campaigns end to end: outreach, seeding, content approval, tracking, and reporting
  • Review partner content against brand standards before it goes live

Community Management (Digital + Field)

  • Build and nurture each brand’s online community — comments, DMs, UGC, real-time engagement
  • Get out into the community in person — show up where the audience is, build credibility face-to-face, and turn that presence into relationships and content
  • For ACE: build presence in trades and industrial networks — safety/EHS conferences, industrial trade shows, and on-site at jobsites
  • For SFC: build B2B community across enterprise safety and the core verticals (food service, healthcare, industrial) — industry associations, trade shows, and employer/safety-program relationships
  • Run social listening and surface insight back to Brand and Product

Brand DNA You’ll Carry

Shoes For Crews® — Trust

  • Master brand. Safety authority, institutional trust, broad B2B-led reach across food service, healthcare, and industrial.
  • Voice: professional and credible, personality-forward but never sterile — carries the trust the sub-brands borrow from.
  • Widest audience in the portfolio — enterprise safety buyers through individual workers; LinkedIn matters here.

ACE® — Industrial Grit

  • Industrial toughness for the people who do the hardest work. Belief-led, proof-driven — “show receipts,” never fluff marketing.
  • Voice: tough and resilient, authentic and no-nonsense, confident and reliable.
  • Trades and industrial — the wearer is the audience, not just procurement.

Brand-Specific Mandate

  • ACE + SFC is the portfolio’s safety-authority spine — one leader owns the entire B2B safety and proof narrative.
  • Highest commercial weight (SFC master brand) plus the biggest growth bet (ACE, mid-build) — the reason this seat is senior.
  • Field community skews formal B2B: enterprise safety programs, industry associations, EHS/industrial trade shows, and jobsites.

Qualifications and Skills Required:

  • Footwear, apparel, or consumer brand background — brand footwear strongly preferred
  • Proven ability to grow channels, build engaged communities, and produce high-performing content
  • Hands-on with scheduling, analytics, and influencer tools (e.g., Sprout, Later, AspireIQ, Tagger, Statusbrew)
  • Strong copywriting, storytelling, and project management; sets the quality bar for the team
  • Proficiency in Canva, Adobe Creative Suite, and mobile video editing; portfolio required
  • Comfortable owning two distinct brand voices without blurring them
  • Comfortable representing the brands in person at trade shows, industry/EHS events, and jobsites; willing to travel
  • Experience managing or mentoring social/content talent

Bonus

  • Brand footwear or safety/workwear background
  • B2B / enterprise community-building or field/event marketing experience
  • Existing relationships in trades/industrial, EHS, or enterprise safety networks

Education/Experience Required:

  • 6+ years of experience in social media, content, influencer marketing, or brand communications, including people or team leadership

This job description is not intended to be all–inclusive. Employee may perform other related duties without notice or a change in compensation to meet the ongoing needs of the organization.

Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.