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Snap Customer Support Jobs (NOW HIRING)

Support SNAP training at customer sites • Provide phone product support * Perform statistical Data analysis to drive resolution to problems / drive development * Drive Continuous Product ...

Customer Support Associate

Anderson, SC · On-site

$16 - $22/hr

Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience. * Strong written and verbal skills. * Ability to communicate well with callers using a ...

Customer Support Associate

Anderson, SC · On-site

$16 - $22/hr

Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience. * Strong written and verbal skills. * Ability to communicate well with callers using a ...

... OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including ... an engineering-minded Support Manager with deep technical knowledge and strong customer ...

Snap-on's Customer Care Center is currently hiring in-office CSRs to support our franchise network. Our Customer Care Center is a fun, friendly, fast-paced environment where our team provides a World ...

Snap-on Industrial is seeking a great candidate to join our team. This position performs a variety of customer service related tasks to support the Industrial sales field and customer base. These ...

Snap-on Incorporated is a leading global developer, manufacturer and marketer of tool and equipment ... Provide customer support by following up on orders, delivery dates, warranty claims, and other ...

Provide customer support by following up on orders, delivery dates, warranty claims, and other ... Snap-on Inc; 2801 80th Street; Kenosha, WI 53143; USA Employment Type: FULL_TIME

... customer support * Partner with Product and Marketing to develop the omnichannel retail model ... Snap is proud to be an equal opportunity employer, and committed to providing employment ...

Snap-on Incorporated is a leading global developer, manufacturer and marketer of tool and equipment ... Provide customer support by following up on orders, delivery dates, warranty claims, and other ...

... customer support * Partner with Product and Marketing to develop the omnichannel retail model ... Snap is proud to be an equal opportunity employer, and committed to providing employment ...

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Snap Customer Support information

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How much do snap customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for snap customer support in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.95 per hour, depending on experience, location, and employer.

What does a Snap Customer Support representative do?

A Snap Customer Support representative assists users of Snapchat with issues related to their accounts, app functionality, privacy settings, and security concerns. They help resolve problems such as account recovery, reporting bugs, and answering general questions about the app's features. Their goal is to ensure that users have a positive experience and receive timely, helpful assistance when they encounter difficulties.

What are the key skills and qualifications needed to thrive as a Snap Customer Support representative?

To thrive as a Snap Customer Support representative, you need strong problem-solving abilities, product knowledge of Snapchat, and typically a background in customer service or relevant training. Familiarity with CRM systems, helpdesk software, and digital communication tools is commonly required. Patience, active listening, and clear communication are essential soft skills for delivering effective support and building rapport with users. These skills enable representatives to efficiently resolve user issues, maintain high satisfaction, and uphold the platform's reputation.

What are some common challenges faced by Snap Customer Support representatives, and how are they addressed?

Snap Customer Support representatives often encounter challenges such as handling high volumes of user inquiries, troubleshooting technical issues across multiple devices, and navigating sensitive topics related to privacy or security. To address these challenges, team members receive thorough training on Snap's products, tools, and communication best practices. Collaboration with technical and product teams is encouraged to resolve complex issues efficiently, and regular team meetings provide opportunities to share insights and solutions. This supportive environment helps representatives continuously improve their skills and deliver a positive user experience.

What is the difference between Snap Customer Support vs Snap Technical Support?

AspectSnap Customer SupportSnap Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentCustomer service centers, remote supportTechnical help desks, remote troubleshooting
Employer & Industry UsageCommon in tech and social media companies like Snap Inc.Found in tech companies providing technical assistance

Snap Customer Support focuses on assisting users with account, billing, and general inquiries, while Snap Technical Support handles technical issues, troubleshooting, and product-specific problems. Both roles require strong communication skills, but Technical Support often demands technical knowledge or certifications. Understanding these differences helps job seekers identify the right role based on their skills and interests.

Does Snap Customer Support offer remote work options?

Snap Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with support tools, and remote work availability can vary by location and team needs.
More about Snap Customer Support jobs

What job categories do people searching Snap Customer Support jobs look for?

The top searched job categories for Snap Customer Support jobs are:

Infographic showing various Snap Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,056 per year, or $19.3 per hour.

Sr Product Mfg Engineer

Honeywell International, Inc.

Lansdale, PA • On-site

$110 - $140/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 544 rated manufacturers


Job description

As a Sr Product Mfg Engineer here at Honeywell, you will play a crucial role in driving the success and growth of the company. You will lead and manage a team of engineers to deliver high-quality products and solutions. Your expertise and leadership will be instrumental in developing and executing engineering strategies that meet customer requirements and drive business growth. In this role, you will collaborate with cross-functional teams to ensure successful project execution. You will provide technical guidance and mentorship to your team members, fostering their professional growth and development. Additionally, you will identify and implement process improvements to enhance efficiency and productivity.

In this role, you will impact the success and growth of the company, enabling Honeywell to maintain its position as a global technology leader and deliver innovative solutions that improve the quality of life for people around the world.

At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

KEY RESPONSIBILITIES:
  • Develop and implement manufacturing processes and procedures to ensure efficient production
  • Complete SNAP / Provers pre/final commissioning across assigned geographic areas.
  • Complete Bell Strapping and certification processes Complete SNAP / Provers site Calibrations / Certification process
  • Provide SNAP Customer support/field Problem Resolution (Hardware and software)
  • Support SNAP training at customer sites Provide phone product support
  • Perform statistical Data analysis to drive resolution to problems / drive development
  • Drive Continuous Product improvement using data from field learnings
  • Drive resolution to SNAP field product technical issues using gas metrology fundamentals
  • Manage assigned customer accounts using Project management tools
  • Facilitates/Supports team lean initiatives and improvements.
  • Follow established EHS policies and Risk assessment processes.

This role requires 75% of travel within the USA, MEX, and CANADA

YOU MUST HAVE
  • 5+ years’ experience in Calibration, Metrology, Field Service or Quality engineering
  • Bachelor's degree from an accredited institution in a technical discipline such as the sciences, Electronics or Electrical technology, engineering, or mathematics.
  • Ability to work independently, and travel within the USA, MEX, and CANADA
WE VALUE
  • Metrology Experience & knowledge
  • Hands-on calibration experience (Flow, Pressure, Temperature, process instruments)
  • Knowledge of ANSI B109.1 / ISO 17025 / ISO 9001 Quality Standard
  • Gas Metrology industry experience
  • Excellent interpersonal and communication skills
  • Proficient computer skills
  • Knowledge of Six Sigma tools
  • Track record of successful contributions to projects
  • Ability to partner with others on projects.
  • Strong leadership and team management skills
  • Ability to drive innovation and continuous improvement
U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: July 13, 2026

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more (https://www.honeywell.com/us/en)

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency and productivity of their people, plants and assets.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-engagement)

Honeywell helps organizations solve the world’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906