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Sms Chat Operator Jobs in California (NOW HIRING)

We open up a wide array of channels for our customers (website chat, SMS, Facebook Messenger, Email ... Manage the annual operating budget and support the long-term strategic planning process * Build a ...

Senior HR Business Partner, EPD

San Francisco, CA ยท On-site

$120 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... Define and implement the HRBP operating model, setting the foundation for a growing HRBP team.

Engineering Lead, Strategic Deals

San Francisco, CA ยท On-site

$200K - $400K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... You'll own the technical build for 1-3 Strategic Deals end-to-end, operating like the founding CTO ...

Engineering Lead, Strategic Deals

San Francisco, CA ยท On-site

$200 - $400/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... You'll own the technical build for 1-3 Strategic Deals end-to-end, operating like the founding CTO ...

Brand Designer

San Francisco, CA ยท On-site

$160K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... Designers here grow by shipping work fast, operating with urgency, developing a strong point of ...

Senior Accountant

San Francisco, CA ยท On-site

$96K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... A proactive, ownership-driven mindset with comfort operating in a fast-moving startup environment ...

Payroll Manager

San Francisco, CA ยท On-site +1

$160K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... A proactive, ownership-driven mindset with comfort operating in a fast-moving startup environment ...

Payroll Manager

San Francisco, CA ยท On-site

$160 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... A proactive, ownership-driven mindset with comfort operating in a fast-moving startup environment ...

Engineering Manager, Agent Orchestration

San Francisco, CA ยท On-site

$280K - $430K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... an operating cadence that prevents repeated incidents. * Create frameworks and guardrails that ...

Strategic Account Director, Healthcare

San Francisco, CA ยท On-site

$340K - $380K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer ... - CIO, CXO, CMO, COO, Chief AI Officer, Chief Digital Officer, and line-of-business owners.

Customer Service Specialist

Long Beach, CA ยท On-site

$18 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and operated brands, dedicated to delivering high-quality, innovative Dog food, chews, and treats ... Assisting customers via phone, live chat, email, and SMS/Text. * Taking orders, answering questions ...

Customer Service Specialist

Long Beach, CA ยท On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and operated brands, dedicated to delivering high-quality, innovative Dog food, chews, and treats ... Assisting customers via phone, live chat, email, and SMS/Text. * Taking orders, answering questions ...

Customer Service Specialist

Long Beach, CA ยท On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and operated brands, dedicated to delivering high-quality, innovative Dog food, chews, and treats ... Assisting customers via phone, live chat, email, and SMS/Text. * Taking orders, answering questions ...

Payroll Manager

San Francisco, CA ยท On-site

$160 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... chat, email, SMS, and every other channel.We're building a future where customer experiences are ... A proactive, ownership-driven mindset with comfort operating in a fast-moving startup environment*

New

Senior Product Manager, AI

San Francisco, CA ยท On-site

$149K - $196K/yr

... in chat and over SMS. No app to open, no form to fill; the agent understands what you need and ... Set and defend a high quality bar for an agent operating in a trust-critical, financial context.

Showing results 21-40

Sms Chat Operator information

See California salary details

$13

$20

$28

How much do sms chat operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for sms chat operator in California is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $22.69 per hour, depending on experience, location, and employer.

What is an SMS chat operator?

SMS chat operators are professionals who engage in text-based conversations with clients through mobile messaging platforms. Their primary responsibilities include responding to messages, providing information, entertainment, or companionship, and maintaining engaging and appropriate conversations according to company guidelines. This role often requires excellent written communication skills, discretion, and the ability to multitask. SMS chat operators can work for various industries, such as customer service, social platforms, or adult chat services, depending on the employer.

What are the key skills and qualifications needed to thrive as an SMS chat operator, and why are they important?

To thrive as an SMS Chat Operator, you need excellent written communication skills, fast typing speed, and attention to detail, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and chat support platforms is often required. Strong multitasking, empathy, and problem-solving abilities help operators engage customers effectively and resolve issues promptly. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and maintaining efficient communication in a fast-paced environment.

What are some common challenges SMS chat operators face and how can they be managed effectively?

SMS Chat Operators often encounter high message volumes and the need to respond quickly and accurately to multiple conversations at once. This can be challenging, especially when handling sensitive topics or addressing diverse customer concerns. Developing strong multitasking skills, using message templates, and staying organized with chat management tools can help manage the workload. Regular training and feedback from supervisors also support continuous improvement and reduce stress, ensuring operators maintain high-quality interactions.

What is the difference between Sms Chat Operator vs Customer Service Representative?

AspectSms Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline chat platforms, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageTelecommunications, online services, tech companiesRetail, banking, telecom, and various service industries
Primary TasksResponding to customer inquiries via SMS chatHandling customer questions via phone, email, or in person

While both roles involve assisting customers, Sms Chat Operators focus on online chat support through SMS, whereas Customer Service Representatives may handle inquiries via multiple channels like phone or email. The roles share similar credentials and work environments but differ mainly in communication methods and platforms used.

What job categories do people searching Sms Chat Operator jobs in California look for?

The top searched job categories for Sms Chat Operator jobs in California are:

Infographic showing various Sms Chat Operator job openings in California as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,351 per year, or $20.8 per hour.

CFO / possible Co-Founder (Brea)

Yappy

Yorba Linda, CA โ€ข On-site

Full-time

Re-posted 17 days ago


Job description

Yappy is a Marketing and Sales Intelligence platform which uses machine learning to increase sales. We open up a wide array of channels for our customers (website chat, SMS, Facebook Messenger, Email, and Voice) and then layer in machine learning intelligence to streamline their pipeline and help identify opportunities.

Job Description

Are you a CFO with startup/Fundraising experience? If so, read on...

We are building a platform that leverages cutting edge technologies to help companies provide better customer service and ultimately sell more.

Top Reasons to Work with Us
  • Get in on the ground floor
  • Own our technology!
  • Help companies be the best they can be
What You Will Be Doing
  • Build a scalable business model
  • Build a World Class team
Qualifications Analytics / Decision Support
  • Lead all FP&A and Consolidation for the businesses across all domestic and international properties
  • Refine and report on the business KPIs
  • Develop and utilize data-driven analytics to generate value-added insights and actionable recommendations to drive growth and influence KPIs
  • Support the CEO, developing the long-term and short-term financial goals for the business
  • Refine performance metrics for significant content investments and help inform content investment
  • Refine performance metrics to evaluate marketing ROI and help inform marketing investment
  • Develop/refine reports and dashboards that provide actionable insight into the levers of the business
Budgeting, Forecasting, and Reporting
  • Direct all budgeting, forecasting, finance, and cash management functions
  • Create executive- and Board-level presentations for Budgets, Forecasts, and Actuals vs Targets financials and KPI reporting
  • Drive the process and preparation of annual budgets, monthly flashes, and quarterly forecasts
  • Manage the annual operating budget and support the long-term strategic planning process
  • Build a best-in-class strategic FP&A function and the team, systems, and processes to support it
Leadership and Culture
  • Lead and energize the Companyโ€™s finance team, building a high performance team and culture
  • Continue to optimize the appropriate org structure for the organization
  • Bring a collaborative, handsโ€‘on approach to the work, and focus on team membersโ€™ careers and professional development
  • Promote a strong sense of urgency for reaching goals and key deliverables
  • Develop open communication and productive work relationships with senior leadership, operations leads, and the broader finance team

Specific experience should include:

  • 7-10+ years of progressive finance experience with experience in the consolidation process, creation of financial valuation models (e.g. discounted cash flow), and preparation of executive presentations
  • MBA required
  • Strong math, financial and analytical skills including ability to create complex financial models and efficiently communicate results
  • Advanced Microsoft Excel, Word, and PowerPoint skills required
  • Experience with Hyperion Essbase and SAP a plus
  • Exposure to an environment with multiple entities is preferred
  • Must be comfortable working in an environment that requires attention to detail, strong organizational skills, management of deadlines and ability to multitask
  • Strong writing and analytical skills, high level attention to detail
  • Ability to effectively communicate and present information: one on one, small groups, executive management, and other employees in the organization
  • Able to exercise discretion and keep strictest levels of confidentiality
Additional Information
  • Ability to adapt. An ideal candidate will welcome the opportunity to solve a broad range of problems using a wide array of technologies.
  • Comfortable with ambiguity, shifting priorities and general growth pains of an earlyโ€‘stage technology company
  • Exceptional entrepreneurial judgment that fosters independence over microโ€‘management
  • Strong work ethic and ability to deliver highโ€‘quality results in a fastโ€‘paced work environment
  • Detail oriented and organized with superior analytical abilities
  • Excellent communication, presentation and interpersonal skills
  • Compensation will be a package of Salary, Bonus and Equity depending upon experience and quantifiable contributions to profitability
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