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Smart Scripts Jobs (NOW HIRING)

Internova Travel Group

Systems Integration Developer

$95K/yr

Smart Flow and Smart Script Creation and Management * Develop effective and efficient automation to provide agents an end-to-end booking solution * Weekly script updates which include thorough QA ...

Internova Travel Group

Systems Integration Developer

$51.50 - $68.25/hr

Smart Flow and Smart Script Creation and Management * Develop effective and efficient automation to provide agents an end-to-end booking solution * Weekly script updates which include thorough QA ...

Saransh Inc

Smart DX Developer

Jersey City, NJ · On-site

Role: Smart DX Developer Location: Jersey City, NJ * 8years to 14years experienced SmartDX ... Work on Java Script to build scripts * Troubleshoot template logic data mapping formatting issues ...

smart folks inc

OR · On-site

Hi Greetings from Smart Folks...!!! My name is Kumar we have a job opportunity for you as CATIA V4 ... Experience developing software scripts to run batch utilities and to interact with CATIA V4 through ...

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Smart Scripts information

What are Smart Scripts?

Smart Scripts are automated sequences of instructions or code designed to perform specific tasks or processes without manual intervention. They are commonly used in software development, IT, and business operations to streamline repetitive tasks, enhance efficiency, and reduce human error. Smart Scripts can be developed in various programming or scripting languages and are often customizable to fit unique business needs. Their applications range from automating data entry and system monitoring to facilitating complex workflows across different industries.

What are the key skills and qualifications needed to thrive as a Smart Script developer?

To excel as a Smart Script Developer, you need solid programming skills, a strong grasp of scripting languages (such as JavaScript or Python), and experience with automation platforms or chatbot frameworks. Familiarity with tools like Twilio Studio, Salesforce, or similar workflow automation systems, as well as relevant certifications, is highly beneficial. Strong problem-solving, attention to detail, and effective communication skills help ensure scripts are efficient and meet user needs. These skills are crucial for creating reliable, user-friendly automation solutions that improve business processes and customer interactions.

What are the most common challenges Smart Scripts professionals face when integrating automated solutions into existing workflows?

Smart Scripts professionals often encounter challenges such as ensuring compatibility between new automated scripts and legacy systems, managing data accuracy, and minimizing workflow disruptions during deployment. Collaborating closely with IT, operations, and end-users is essential to identify pain points and tailor solutions. Effective communication and thorough testing are key to overcoming resistance to change and achieving seamless integration.

What is the difference between Smart Scripts vs Call Center Agents?

AspectSmart ScriptsCall Center Agents
Primary RoleDesigning and implementing scripted communication for customer interactionsHandling inbound and outbound customer calls, providing information, and resolving issues
Required SkillsCommunication skills, scripting software knowledge, customer service understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentCall centers, customer service departments, sales teamsCall centers, customer support centers, sales environments
CertificationsNone typically required, but scripting or customer service certifications can helpCustomer service certifications, communication training

Smart Scripts focus on creating effective communication templates used by call center agents to ensure consistent customer interactions. Call Center Agents are the frontline staff who execute these scripts during customer calls. While Smart Scripts involve developing the scripts, Call Center Agents apply them in real-time to assist customers and resolve issues.

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What job categories do people searching Smart Scripts jobs look for?

The top searched job categories for Smart Scripts jobs are:

Smart Scripts jobs near you
Infographic showing various Smart Scripts job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Systems Integration Developer

Internova Travel Group

Remote

$95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview
At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News).
Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive.
We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.
Responsibilities
Altour has an exciting opportunity for an experienced developer in the Travel Management industry! The Systems Integration Developer will be responsible for creating and maintaining Amadeus driven technology (Smart Flows, Smart Script, and Compleat Routines) to support multiple servicing platforms within Altour corporate travel. The objective of this role is to support our corporate travel division with creative solutions that increase productivity related to the agent workflow process, end to end automation, client services and operational quality assurance. This position reports to the Manager of Automation Development with a high level of communication between departments.
Smart Flow and Smart Script Creation and Management
  • Develop effective and efficient automation to provide agents an end-to-end booking solution
  • Weekly script updates which include thorough QA testing of all key scripts
  • Create and maintain documentation
  • Assist in analysis, UAT support, and postproduction support as needed
  • Provide recommendations for optimization of existing automation features, operational processes and capabilities where applicable to promote standardization and efficiency.
  • Recommend new solutions and processes needed to meet team, client, reporting & operational goals.

Product Management
  • Engage stakeholders to identify business needs and define optimal delivery approaches.
  • Manage communication and provide regular status updates on projects, ensuring alignment with timelines and service levels.
  • Support project execution by responding proactively to requests, maintaining documentation, and participating in system and integration discussions.
  • Provide ongoing administrative and technical support to teams and operations.

Compleat Development
  • Create automation solutions that are both effective and efficient, delivering measurable gains in business productivity and performance.
    • Build scalable, maintainable workflows that optimize business processes and reduce manual intervention.
    • Translate business requirements into technical automation solutions.
  • Monitor solution performance and troubleshoot issues.

Qualifications
Industry Experience
  • Experience creating Amadeus Smart Scripts, Amadeus Smart Flows required
    • Background successfully integrate Smart Scripts with APIs or Databases.
    • Proficiency in deployment of solutions to agents
  • Substantial skills and proven working knowledge of Amadeus with an understanding of corporate travel industry standards
  • Compleat (or alternate Mid Office) development experience

Technical Skills
  • Experience and understanding of version control concepts and practical application of systems
  • Knowledge of the entire Microsoft Office suite of products
  • 3 or more years of Amadeus Automation development
  • Bachelors' degree or equivalent experience

Soft Skills
  • Strong teamwork and interpersonal skills
  • Excellent verbal and communication skills.
  • Strong organizational skills required to handle multiple projects and priorities simultaneously
  • Must be able to work independently and complete deliverables on time and with the highest level of quality
  • Strong critical thinking skills

PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
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