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Smart Building Jobs in Texas (NOW HIRING)

CannonDesign

Sr. Consultant - Smart Buildings

Houston, TX · On-site

$94.20 - $117.80/hr

ABOUT THE ROLE The Smart Building Consultant will lead the planning, design, and delivery of integrated technology solutions for complex building environments. This role is responsible for guiding ...

The Building People

Building Controls Technician

Austin, TX · On-site

$29.75 - $39.25/hr

... for smart building infrastructure. The position will work independently to meet project requirements with limited supervision. The programmer will be responsible for programming, configuring, and ...

The Building People

Building Controls Technician

Austin, TX

$29.75 - $39.25/hr

... for smart building infrastructure. The position will work independently to meet project requirements with limited supervision. The programmer will be responsible for programming, configuring, and ...

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Smart Building information

What is a smart building?

A Smart Building job involves managing and optimizing building systems using advanced technologies such as IoT, AI, and automation. Professionals in this field work on integrating smart lighting, HVAC, security, and energy management to improve efficiency, sustainability, and occupant comfort. Roles can vary from IoT engineers and facility managers to data analysts and cybersecurity specialists. These jobs require a mix of technical expertise and problem-solving skills to enhance building performance.

What does a smart building professional do?

Smart Building professionals typically spend their days monitoring and optimizing building automation systems, analyzing energy usage data, and troubleshooting equipment issues. Responsibilities may also include collaborating with maintenance staff, IT teams, and external vendors to integrate new technologies or resolve system faults. Regular tasks can involve conducting system audits, programming control sequences, and ensuring compliance with sustainability standards. This dynamic role often requires proactive problem-solving and staying updated on the latest advancements in smart building technologies.

What are the key skills and qualifications needed to thrive in a smart building role?

To thrive in a Smart Building Specialist role, you need expertise in building automation systems (BAS), energy management, and facilities engineering, typically supported by a background in electrical, mechanical, or IT fields. Familiarity with platforms such as Siemens, Johnson Controls, or Schneider Electric, and certifications like LEED, CEM, or BACnet training are highly valued. Strong analytical thinking, communication skills, and a collaborative mindset help you resolve technical issues and coordinate with facilities teams and tenants. These skills are essential for optimizing building performance, reducing costs, and ensuring a comfortable, safe working environment.

What are the most commonly searched types of Smart Building jobs in Texas? The most popular types of Smart Building jobs in Texas are:
What are popular job titles related to Smart Building jobs in Texas? For Smart Building jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Smart Building jobs in Texas look for? The top searched job categories for Smart Building jobs in Texas are:
What cities in Texas are hiring for Smart Building jobs? Cities in Texas with the most Smart Building job openings:
Smart Building jobs near you
Infographic showing various Smart Building job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Product Support Agent - Smart Building

RealPage, Inc.

Richardson, TX • On-site, Remote

$19.62 - $33.46/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

225th of 242 rated software companies

Job description

Overview
The STRATIS Tier 2 Customer Support Agent is a key member of the Smart Building Product Support team, responsible for resolving complex issues for Smart Access, Smart Devices (IoT), and related solutions across a large portfolio of properties.
This role supports high-touch and strategically important clients and collaborates cross-functionally with engineering and product teams to ensure timely and effective resolutions. The position requires excellent communication skills, a customer-first mindset, and a willingness to learn.
This role serves as a critical point of escalation and customer advocacy within the Smart Building support organization. Success in this position requires a blend of technical problem-solving, strong communication, and the ability to lead resolution efforts across multiple stakeholders.
The shift for this role is 11-8 PM EST Monday-Friday.
Responsibilities
  • Take ownership of support tickets and drive them through to resolution across teams
  • Analyze and troubleshoot multi-layered technical problems to determine appropriate solutions
  • Document all customer interactions, findings, and resolutions in the ticketing system
  • Communicate clearly and professionally via phone and email regarding issues, timelines, and resolutions
  • Set expectations and maintain transparency with customers throughout the resolution process
  • Deliver a personalized support experience by understanding customer environments and business needs
  • Effectively manage interactions with potentially frustrated customers
  • Resolve complex, high-impact support issues for strategic and high-touch clients
  • Provide real-time problem-solving for urgent or escalated situations
  • Champion tickets internally, coordinating across engineering, product, and partner teams
  • Ensure adherence to resolution timelines and service expectations
  • Contribute to knowledge sharing, documentation, and troubleshooting guidance
  • Maintain in-depth knowledge of and proficiency with internal systems, support tools, platforms and integrations
  • Provide structured summaries of product misbehavior and trends that may help to identify bugs, defects, and system failures to engineering teams
  • Manage multiple concurrent tasks and priorities effectively
  • Provide on-call or after-hours escalation support as needed

Qualifications
  • 2+ years of customer service experience, preferably in a contact center environment
  • Has strong communication skills, both written and verbal
  • Strong technical and troubleshooting skills (PCs and Internet computing)
  • A proven track record of communication and people skills
  • Problem solver and able to think quickly on the spot
  • An unwavering passion for client success
  • Preference for working in fast-paced, goal-oriented environments
  • Comfortable de-escalating potentially frustrated customers over the phone or via email
  • Persistent, outgoing, and motivated personality seeking a culture that values out-of-the-box ideas and solutions
  • Desire to engage in new systems and technology and convey knowledge to partners and customers #LI-JL1 #LI-REMOTE

Salary and Benefits
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $19.62 - USD $33.46 /Hr.

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