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Remote Smart Building Jobs in Texas (NOW HIRING)

Kelso Building Services

HVAC Controls Technician

Houston, TX · Remote

$30 - $50/hr

... smart building technologies. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self ...

Apply Early

Kelso Industries

HVAC Controls Technician

Houston, TX · Remote

$30 - $50/hr

... smart building technologies. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self ...

Roku

Senior AI DevOps Engineer

Austin, TX · Remote

$128K - $165K/yr

If you're passionate about building products that feel magical and intuitive, this is the team for you. About the role The mobile team ships the Roku Remote, Smart Home, and Howdy apps on iOS and ...

ABB

Global Product Manager - Transformers

TX · On-site +1

If remote, candidates should be located near a major metro area. This role is contributing to the ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Global Product Manager - Transformers

Irving, TX · On-site +1

If remote, candidates should be located near a major metro area. This role is contributing to the ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Global Product Manager - Transformers

Houston, TX · On-site +1

If remote, candidates should be located near a major metro area. This role is contributing to the ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Global Product Manager - Transformers

TX · On-site +1

If remote, candidates should be located near a major metro area. This role is contributing to the ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Global Product Manager - Transformers

Deer Park, TX · On-site +1

If remote, candidates should be located near a major metro area. This role is contributing to the ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Global Product Manager - Transformers

TX · On-site +1

If remote, candidates should be located near a major metro area. This role is contributing to the ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Strategic Segment Proposal Engineer

Houston, TX · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Strategic Segment Proposal Engineer

TX · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Strategic Segment Proposal Engineer

Irving, TX · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Strategic Segment Proposal Engineer

TX · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... for smart building technologies that optimize energy distribution and building automation. The ...

ABB

Strategic Segment Proposal Engineer

TX · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... for smart building technologies that optimize energy distribution and building automation. The ...

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Showing results 1-20

All JobsRemote Smart Building JobsRemote Smart Building Jobs in Texas

Remote Smart Building information

What are some common challenges faced by professionals in remote smart building roles?

Professionals working in remote smart building roles often encounter challenges related to coordinating with onsite teams, ensuring reliable connectivity to building systems, and troubleshooting issues without physical access. Effective communication and strong problem-solving skills are vital, as much of the work involves monitoring systems, analyzing data remotely, and guiding local staff through technical procedures. Staying up-to-date with rapidly evolving building automation technologies is also key to ensuring efficient building management and security.

What is a Remote Smart Building specialist?

A Remote Smart Building specialist is a professional who manages, monitors, and optimizes building systems—such as HVAC, lighting, security, and energy management—using advanced digital technologies and remote connectivity. They leverage IoT (Internet of Things) devices and automation software to ensure buildings operate efficiently and safely, often without being physically present on-site. Their responsibilities include troubleshooting system issues, analyzing data for performance improvements, and coordinating with on-site teams to implement solutions. This role is crucial for organizations aiming to reduce operational costs, enhance occupant comfort, and achieve sustainability goals.

What is the difference between Remote Smart Building vs Remote Building Automation Technician?

AspectRemote Smart BuildingRemote Building Automation Technician
CredentialsCertifications in IoT, smart systems, or building managementCertifications in HVAC, BMS, or automation systems
Work EnvironmentDesign, monitoring, and management of smart building systems remotelyInstallation, troubleshooting, and maintenance of building automation systems remotely
Industry UsageUsed across commercial, residential, and industrial smart buildingsPrimarily in commercial building automation and HVAC systems

Remote Smart Building roles focus on overseeing and optimizing smart building systems remotely, often involving IoT and integrated technologies. Remote Building Automation Technicians handle the installation and maintenance of automation systems. While both work remotely and require technical skills, their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Remote Smart Building Specialist, and why are they important?

To thrive as a Remote Smart Building Specialist, you need a solid background in building automation, HVAC systems, IoT devices, and facilities management, typically supported by a relevant engineering degree or technical certification. Familiarity with building management systems (BMS), SCADA, and remote monitoring platforms is essential. Strong problem-solving, communication, and analytical skills help professionals respond quickly to issues and collaborate with on-site teams. These competencies ensure optimal building performance, energy efficiency, and seamless remote operations in increasingly tech-driven environments.
What are popular job titles related to Remote Smart Building jobs in Texas? For Remote Smart Building jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Smart Building jobs in Texas look for? The top searched job categories for Remote Smart Building jobs in Texas are:
What cities in Texas are hiring for Remote Smart Building jobs? Cities in Texas with the most Remote Smart Building job openings:
Remote Smart Building jobs near you
Infographic showing various Remote Smart Building job openings in Texas as of June 2026, with employment types broken down into 92% Full Time, 5% Part Time, 2% Contract, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.
Product Support Agent - Smart Building

Product Support Agent - Smart Building

RealPage, Inc.

Richardson, TX • Remote

$19.62 - $33.46/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

183rd of 202 rated software companies

Job description

The STRATIS Tier 2 Customer Support Agent is a key member of the Smart Building Product Support team, responsible for resolving complex issues for Smart Access, Smart Devices (IoT), and related solutions across a large portfolio of properties.

This role supports high-touch and strategically important clients and collaborates cross-functionally with engineering and product teams to ensure timely and effective resolutions. The position requires excellent communication skills, a customer-first mindset, and a willingness to learn.

This role serves as a critical point of escalation and customer advocacy within the Smart Building support organization. Success in this position requires a blend of technical problem-solving, strong communication, and the ability to lead resolution efforts across multiple stakeholders.

The shift would be 10 AM to 6 PM Eastern during training (about 4 weeks) and then 11/11:30-8 Eastern, with 30-60 minutes for lunch. Monday - Friday.


  • Take ownership of support tickets and drive them through to resolution across teams
  • Analyze and troubleshoot multi-layered technical problems to determine appropriate solutions
  • Document all customer interactions, findings, and resolutions in the ticketing system
  • Communicate clearly and professionally via phone and email regarding issues, timelines, and resolutions
  • Set expectations and maintain transparency with customers throughout the resolution process
  • Deliver a personalized support experience by understanding customer environments and business needs
  • Effectively manage interactions with potentially frustrated customers
  • Resolve complex, high-impact support issues for strategic and high-touch clients
  • Provide real-time problem-solving for urgent or escalated situations
  • Champion tickets internally, coordinating across engineering, product, and partner teams
  • Ensure adherence to resolution timelines and service expectations
  • Contribute to knowledge sharing, documentation, and troubleshooting guidance
  • Maintain in-depth knowledge of and proficiency with internal systems, support tools, platforms and integrations
  • Provide structured summaries of product misbehavior and trends that may help to identify bugs, defects, and system failures to engineering teams
  • Manage multiple concurrent tasks and priorities effectively
  • Provide on-call or after-hours escalation support as needed

  • 2+ years of customer service experience, preferably in a contact center environment
  • Has strong communication skills, both written and verbal
  • Strong technical and troubleshooting skills across multiple systems 
  • A proven track record of communication and people skills
  • Problem solver and able to think quickly on the spot
  • An unwavering passion for client success
  • Preference for working in fast-paced, goal-oriented environments
  • Comfortable de-escalating potentially frustrated customers over the phone or via email
  • Persistent, outgoing, and motivated personality seeking a culture that values out-of-the-box ideas and solutions
  • Desire to engage in new systems and technology and convey knowledge to partners and customers

Salary and Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position. #LI-REMOTE #LI-JL1

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.


USD $19.62 - USD $33.46 /Hr.

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