Cranston, RI · On-site
$50K - $56K/yr
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Cranston, RI · On-site
$50K - $56K/yr
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Pawtucket, RI · On-site
$50K - $56K/yr
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Pawtucket, RI · On-site
$50K - $56K/yr
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Warwick, RI · On-site
$50K - $56K/yr
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Warwick, RI · On-site
$50K - $56K/yr
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assistin directing ...
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assist in ...
Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. Key Responsibilities: * Team Leadership: Assist in ...
$94K - $121K/yr
When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have ... Deliver strategic growth across assigned national and regional retail accounts by executing plans ...
$94K - $121K/yr
When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have ... Deliver strategic growth across assigned national and regional retail accounts by executing plans ...
Pawtucket, RI · On-site +1
$94K - $121K/yr
When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have ... Implement and manage vendor-managed programs and other customer-specific initiatives that support ...
Pawtucket, RI · On-site +1
$94K - $121K/yr
When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have ... Implement and manage vendor-managed programs and other customer-specific initiatives that support ...
Small Business Relationship Manager - Business Banking - Business Development ( Business Consultant ... underperforming accounts. Success in this role means building lasting client and partner ...
Quick apply
Small Business Relationship Manager - Business Banking - Business Development ( Business Consultant ... underperforming accounts. Success in this role means building lasting client and partner ...
Providence, RI · On-site +1
$119K - $161K/yr
Effectively prioritizes and manages time, activities, and resources to optimize access to and ... Learns basic data analysis, identifies opportunities, and makes small decisions with support.
Providence, RI · On-site +1
$119K - $161K/yr
Effectively prioritizes and manages time, activities, and resources to optimize access to and ... Learns basic data analysis, identifies opportunities, and makes small decisions with support.
Woonsocket, RI · On-site
Previous retail experience, small format retail preferred. * Advanced knowledge of Excel reporting ... Self-motivated and able to efficiently manage time and tasks without supervision. * Leadership ...
Woonsocket, RI · On-site
Previous retail experience, small format retail preferred. * Advanced knowledge of Excel reporting ... Self-motivated and able to efficiently manage time and tasks without supervision. * Leadership ...
Woonsocket, RI · On-site
Previous retail experience, small format retail preferred. * Advanced knowledge of Excel reporting ... Self-motivated and able to efficiently manage time and tasks without supervision. * Leadership ...
Quick apply
Woonsocket, RI · On-site
Previous retail experience, small format retail preferred. * Advanced knowledge of Excel reporting ... Self-motivated and able to efficiently manage time and tasks without supervision. * Leadership ...
Woonsocket, RI · On-site
Previous retail experience, small format retail preferred. * Advanced knowledge of Excel reporting ... Self-motivated and able to efficiently manage time and tasks without supervision. * Leadership ...
Woonsocket, RI · On-site
Previous retail experience, small format retail preferred. * Advanced knowledge of Excel reporting ... Self-motivated and able to efficiently manage time and tasks without supervision. * Leadership ...
Providence, RI · On-site
Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with ... Manage and grow a territory by balancing new business development, client retention, and account ...
Providence, RI · On-site
Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with ... Manage and grow a territory by balancing new business development, client retention, and account ...
Cranston, RI · On-site
... format along with your contact details to discuss further. (Interview will be On 12th May 2017 and ... Enrolling and managing Privileged accounts across various platforms (Windows, AD, UNIX, Sybase, DB2 ...
Cranston, RI · On-site
... format along with your contact details to discuss further. (Interview will be On 12th May 2017 and ... Enrolling and managing Privileged accounts across various platforms (Windows, AD, UNIX, Sybase, DB2 ...
Cranston, RI · On-site
$60K/yr
Meet and exceed monthly sales quotas through strategic territory management. * Promote Rotech ... Requires close vision to small print on computer and/or tablet and paperwork Rotech Information ...
Cranston, RI · On-site
$60K/yr
Meet and exceed monthly sales quotas through strategic territory management. * Promote Rotech ... Requires close vision to small print on computer and/or tablet and paperwork Rotech Information ...
Cranston, RI · On-site
$60K/yr
Meet and exceed monthly sales quotas through strategic territory management. * Promote Rotech ... Interpret and respond to a variety of communication formats and instructions * Apply knowledge of ...
Cranston, RI · On-site
$60K/yr
Meet and exceed monthly sales quotas through strategic territory management. * Promote Rotech ... Interpret and respond to a variety of communication formats and instructions * Apply knowledge of ...
Providence, RI · On-site
Catch the early signals when an account is drifting before it shows up in the renewal forecast ... We're a small team - your writing is part of the product experience. * You're calm under pressure.
Providence, RI · On-site
Catch the early signals when an account is drifting before it shows up in the renewal forecast ... We're a small team - your writing is part of the product experience. * You're calm under pressure.
Providence, RI · On-site
Catch the early signals when an account is drifting before it shows up in the renewal forecast ... We're a small team - your writing is part of the product experience. * You're calm under pressure.
Providence, RI · On-site
Catch the early signals when an account is drifting before it shows up in the renewal forecast ... We're a small team - your writing is part of the product experience. * You're calm under pressure.
... business management features such as inventory, reporting, and customer loyalty. - Manage a ... underperforming accounts. Success in this role means building lasting client and partner ...
Quick apply
... business management features such as inventory, reporting, and customer loyalty. - Manage a ... underperforming accounts. Success in this role means building lasting client and partner ...
Woonsocket, RI · On-site
Identify and pursue small-to-midsize commercial sales opportunities * Act as a trusted advisor to ... Manage your own schedule with flexibility and independence * Track prospects and progress using our ...
Woonsocket, RI · On-site
Identify and pursue small-to-midsize commercial sales opportunities * Act as a trusted advisor to ... Manage your own schedule with flexibility and independence * Track prospects and progress using our ...
Cranston, RI • On-site
$50K - $56K/yr
Full-time
Medical, Retirement
Re-posted 7 days ago
8.8
Based on 18 frontline employees who took The Breakroom Quiz
57th of 303 rated insurance
Job Description:
Title:Senior AccountAssociate- Commercial Lines
Hybrid Preferred:1 days in office at our Binghamton, NY or Syracuse, NY location
OR Fully Remote: candidates in Eastern and Central Time Zones
Book Focus:Construction, Contractors | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.
Key Responsibilities:
Team Leadership:Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
Policy Management:Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.
Task Processing:Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.
New and Renewal Business Support:Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Contract Review:Assistin reviewing contracts to ensure propercoverages areincluded.
Accounts Receivable:Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.
System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.
Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.
Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.
Policy Compliance:Stay updated on company policies and procedures.
Continuous Improvement:Seekand adoptbestpractices to improve individual and team performance.
Champion IOA Values:Demonstrateintegrity and leadership.
Ideal CandidateQualifications:
3+ years ofcustomer service experiencein the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty licensing,professionaldesignation(CISR)preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiencyin MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $50,000.00 to $56,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Get the full story on Breakroom
Sourced by ZipRecruiter
Insurance services
1,001 - 5,000 Employees
Longwood, FL, US
1988
