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Ski Resort Customer Service Jobs (NOW HIRING)

Sugar Bowl Resort

Resort Reservationist

CA · On-site

$20 - $22/hr

This role calls for a strong focus on customer service and the ability to juggle high call and ... Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski ...

Sugar Bowl Resort

Resort Reservationist

Norden, CA

$19.50 - $25.50/hr

This role calls for a strong focus on customer service and the ability to juggle high call and ... Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski ...

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Ski Resort Customer Service information

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How much do ski resort customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for ski resort customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Ski Resort Customer Service vs Ski Resort Front Desk Agent?

AspectSki Resort Customer ServiceSki Resort Front Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCustomer interactions on-site, assisting guests with inquiries and issuesFront desk operations, check-ins, reservations, guest assistance
Employer & Industry UsageResort hospitality, tourism, customer supportHotel and resort front desk, hospitality industry
Search & Comparison IntentUnderstanding customer service roles at ski resortsFront desk responsibilities and roles at ski resorts

Both roles involve guest interaction and customer support within a ski resort setting. Ski Resort Customer Service focuses on overall guest assistance, while Ski Resort Front Desk Agent specializes in check-in, reservations, and front desk operations. The roles often overlap but differ in specific duties and focus areas.

How much do you get paid to work at a ski resort?

Ski resort customer service positions typically pay between $12 and $20 per hour, depending on experience, location, and the specific resort. Some roles may also include benefits such as free or discounted lift tickets and equipment rentals.

What qualifications do you need to work at a ski resort customer service?

Ski resort customer service roles typically require good communication skills, a friendly attitude, and the ability to handle customer inquiries. Previous experience in hospitality or retail can be helpful, and some positions may require basic knowledge of skiing or snowboarding. A high school diploma or equivalent is usually sufficient, and flexibility to work weekends and holidays is often necessary.

What are popular job titles related to Ski Resort Customer Service jobs?

For Ski Resort Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Ski Resort Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

DH Ski/Snowboard Instructor - Non Cert (52515)

Truckee, CA

TAHOE DONNER ASSOCIATION
Amusement, Gambling, and Recreation • 201 - 500 employees
Learn more about TAHOE DONNER ASSOCIATIONexternal

$20 - $25/hr

Full-time, Part-time

Posted 12 days ago

Job description

Tahoe Donner Association is looking for fun and personable Ski Instructors to join our Downhill Ski Resort Operations! The Ski and Snowboard School Instructor is responsible for teaching adult and children ski or snowboard classes and assisting with ski school organization, special events, races and other ski area activities. This position provides quality ski and snowboard instruction while delivering exceptional guest service, contributing to a memorable experience for visitors.

ESSENTIAL FUNCTIONS

  1. Provide excellent customer service to members, guests, business partners and employees.
  2. Work with guests of all ages.
  3. Maintain current knowledge of Tahoe Donner Policies and procedures and teaching of skiing techniques as applicable to the position.
  4. Uphold Tahoe Donner Association's zero tolerance standard for sexual abuse and molestation by following protocols to protect students from inappropriate behavior by staff, members, guests, public and other students.
  5. Maintains an environment of safety, fun and learning.
  6. Teach ski and snowshoe lessons, guided tours, programs, clinics. group bookings, and special events as assigned.
  7. Assist ski school students with proper ski equipment use and proper ski techniques.
  8. Assist with customer service including providing on snow information, answering questions, encouraging lesson participation, assisting with equipment fitting and pass checking.
  9. Assist with rental shop service if requested.
  10. Assist with light cleaning duties and snow removal including shoveling and clearing snow from walkways and paths.

We have both part-time and full-time seasonal opportunities available!

To view the complete job description, please click HERE!!


We offer competitive starting pay based on experience and availability, performance-based advancement, use of Tahoe Donner Association Amenities, free gym membership at Trout Creek Recreation Center, food & beverage discounts and retail discounts!
It's all happening HERE at Tahoe Donner Association! Come Share the Stoke!

We are looking for applicants who exhibit the following qualities:

  • Consistency and Reliability
  • Cheerful and Positive Attitude
  • Energetic and outgoing personality
  • Values Teamwork
  • Loves Serving and Helping Others.

We are looking for the following qualifications:

Required at all levels

  • Must be comfortable and competent skiing and riding on groomed terrain.
  • Ability to assess and teach to a level appropriate to an assigned student or group's abilities, fitness and needs.
  • Current Professional Ski Instructors of America (PSIA) membership recommended.
  • Current Cardiopulmonary Resuscitation (CPR) and First Aid certifications recommended.
  • Effective communication skills, oral and written.
  • Strong sense of customer service and safety awareness

Non-Certified

  • Accomplish all duties listed to teach Level 5 Students and transition to teaching Level 6
  • For skiing, this represents the transition from wedge Christy to beginning parallel, comfortably managed by the student on green to blue terrain.

These skills and abilities are typically acquired through one to three months related experience and PSIA or AASI, teaching experience in a sports setting with children, recreation, education or child development experience and customer service experience in a resort setting plus training offered by The Professional Ski Instructors Association; or an equivalent combination of formal training, education and experience which demonstrates the ability to perform all of the duties of the position.

Apply