1

Sitecore Support Analyst Jobs (NOW HIRING)

... Analyze and assess tools (internal/external) on specific parameters • Support Architect/Sr. ... Required : • Sitecore Technical developer 9.X Implement strategies to support multi-site, multi ...

... support business initiatives Asist in selecting vendors for IaaS, PaaS, SaaS and integration ... analysis of cost reduction opportunities Design, develop, and oversee implementation of end-to-end ...

Perform business analysis / requirements analysis with the help of end-users Develop prototypes and ... Perform implementations and support for higher and lower-level environments and other duties as ...

.Net Developer with Sitecore

Philadelphia, PA · On-site

$100K - $124K/yr

NET, JavaScript, JQuery, AJAX, Reactjs etc . Ø Perform business analysis / requirements analysis ... and support for higher and lower-level environments and other duties as assigned. Ø Work in a ...

Partner Manager

$160K - $185K/yr

Have partners participate in the partner advisory council and/or help partner support Sitecore ... Strong organizational skills and sales process experience to effectively analyze pipeline reports ...

$125 - $150/hr

Support the preparation of technical and commercial proposals, aligning them with client needs and ... Integrate personalization, A/B/n testing, and analytics tracking using Sitecore JSS XM Cloud Add-on.

... Support the preparation of technical and commercial proposals, aligning them with client needs and ... Integrate personalization, A/B/n testing, and analytics tracking using Sitecore JSS XM Cloud Add-on.

Campaign Manager

Manchester, NH · On-site

$100 - $125/hr

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering ... Analytical mindset with experience using campaign data and reporting to improve marketing ...

$90K - $120K/yr

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering ... Analytical mindset with experience using campaign data and reporting to improve marketing ...

$100 - $125/hr

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering ... Analytical mindset with experience using campaign data and reporting to improve marketing ...

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its ... Partners with UX analysts to create effective end-user experiences. * Collaborate with testers and ...

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its ... Partners with UX analysts to create effective end-user experiences. * Collaborate with testers and ...

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its ... Partners with UX analysts to create effective end-user experiences. * Collaborate with testers and ...

Sitecore Web Developer

Tacoma, WA · On-site

$80K - $95K/yr

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its ... Partners with UX analysts to create effective end-user experiences. * Collaborate with testers and ...

Showing results 41-60

Sitecore Support Analyst information

See salary details

$35K

$75.5K

$131K

How much do sitecore support analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for sitecore support analyst in the United States is $75,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a Sitecore Support Analyst?

Sitecore Support Analysts are IT professionals who specialize in providing technical support, maintenance, and troubleshooting for the Sitecore content management system (CMS). Their responsibilities include resolving user issues, ensuring the stability and performance of Sitecore platforms, and collaborating with developers and content teams to optimize website operations. They possess in-depth knowledge of Sitecore architecture, modules, and integrations, making them essential for organizations that rely on Sitecore for digital content management.

What are the key skills and qualifications needed to thrive as a Sitecore Support Analyst, and why are they important?

To thrive as a Sitecore Support Analyst, you need a solid understanding of the Sitecore platform, web development basics (such as .NET and HTML/CSS), and experience with troubleshooting and technical support, often backed by a relevant degree or Sitecore certification. Familiarity with Sitecore Experience Platform (XP), Sitecore Content Hub, ticketing systems like Jira or ServiceNow, and monitoring tools is typically required. Strong analytical thinking, clear communication, and problem-solving skills help analysts work effectively with both technical teams and end users. These skills and qualifications are crucial for efficiently resolving issues, ensuring platform stability, and supporting business goals through seamless digital experiences.

How does a Sitecore Support Analyst typically collaborate with development and marketing teams?

Sitecore Support Analysts work closely with both development and marketing teams to ensure the platform runs smoothly and meets business objectives. They often serve as a bridge, translating technical issues into actionable tasks for developers while helping marketers understand Sitecore's capabilities and best practices. Regular collaboration might include troubleshooting content publishing problems, providing user training, and assisting with system upgrades or integrations. This cross-functional role requires strong communication skills and a proactive approach to resolving issues efficiently.

What are popular job titles related to Sitecore Support Analyst jobs?

For Sitecore Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Sitecore Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,517 per year, or $36.3 per hour.

Sitecore- Technical Lead

Las Vegas, NV • On-site

InterSources Inc
Recruiting and Staffing Services • 51 - 200 employees

Full-time

Re-posted 28 days ago


Job description

Job Summary:
InterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy founded in 2007, specializing in Digital Transformations. They are seeking a Sitecore Technical Lead to implement strategies for multi-site web content management, create solutions using Sitecore DXP, and collaborate with infrastructure teams for deployment models.
Responsibilities:
• Implement strategies to support multi-site, multi-channel, multi-lingual web content management platforms
• Participate in RFPs to clients
• Create solutions using Sitecore DXP and WCMS
• Implement solutions using the best of the class deployment and coding practices
• Anticipate issues and risks at the module level and escalate appropriately
• Able to work with infrastructure teams, define deployment models, and set up DevOps
• Deep understanding of Programming Language and its construction
• Understand the functional and non-functional requirements
• Collect non-functional requirements through discussions with SMEs, business users
• Prepare low-level design and common frameworks
• Identify and conduct design of complex sub-components/modules in collaboration with the project team, architects and client SME
• Present the detailed design documents to relevant stakeholders and seek feedback
• Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance from the Application Architect
• Support performance testing and resolve deadlocks on NFRs by implementing the best-optimized solution and resolve performance issues
• Understand application architecture and its criticality
• Analyze and assess tools (internal/external) on specific parameters
• Support Architect/Sr. Architect in drafting recommendations based on findings of Proof of Concept
• Analyze the market trends and identify new developments in existing technologies
• Document these new developments in order to build team capabilities
• Identify avenues to improve project delivery parameters by leveraging tools, automation
• Understand various technical tools used in the project to improve efficiency, productivity.
Qualifications:
Required:
• Sitecore Technical developer 9.X Implement strategies to support multi-site, multi-channel, multi-lingual web content management platforms.
• Participate in RFPs to clients - Create solutions using Sitecore DXP and WCMS.
• Implement solutions using the best of the class deployment and coding practices.
• Anticipate issues and risks at the module level and escalate appropriately.
• Able to work with infrastructure teams, define deployment models, and set up DevOps.
• Deep understanding of Programming Language and its construction.
• Understand the functional and non-functional requirements.
• Collect non-functional requirements (such as response time, throughput numbers, user load, etc.) through discussions with SMEs, business users.
• Prepare low-level design and common frameworks.
• Identify and conduct design of complex sub-components/modules in collaboration with the project team, architects and client SME.
• Present the detailed design documents to relevant stakeholders and seek feedback.
• Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance from the Application Architect.
• Support performance testing and resolve deadlocks on NFRs by implementing the best-optimized solution and resolve performance issues.
• Understand application architecture and its criticality.
• Analyze and assess tools (internal/external) on specific parameters.
• Support Architect/Sr. Architect in drafting recommendations based on findings of Proof of Concept.
• Analyze the market trends and identify new developments in existing technologies (e.g., methodologies, frameworks, accelerators etc.).
• Document these new developments (e.g., report, white paper, national/ international publications) in order to build team capabilities.
• Identify avenues to improve project delivery parameters (e.g., productivity, efficiency, process, security etc.) by leveraging tools, automation etc.
• Understand various technical tools used in the project (third party as well as home-grown) to improve efficiency, productivity.
Preferred:
• Preferred experience with Sitecore 8.x or 9.x
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Social media