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Sitecore Support Analyst Jobs (NOW HIRING)

Galax-Esystems Corp

Sitecore Lead

Manor, TX · On-site

Sitecore Team Lead Location: Austin, TX Duration: Long Term POSITION SUMMARY We are seeking a ... Collaboration • Work closely with Product Managers, UX Designers, Business Analysts, and Support ...

Deegit Inc

Sitecore Developer - Hanover, MD

Hanover, MD · On-site

$99K - $122K/yr

... analysis and design, coding, testing, and implementation of customizations within software ... and support of knowledge management solutions and related technologies for collaborative ...

NTT DATA Services

Sitecore Architect

Plano, TX · On-site

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

Pyramid IT

SiteCore Admin

Roswell, GA · On-site

Staff Augmentation Lifecycle IT solutions o Application Development & Support o Outsourced Testing ... Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing ...

E*Pro, Inc.

Sitecore Architect

Woodbridge, NJ · On-site

Good business analysis/redesign skills with architecture and implementation experience ... Configuration planning, testing, change management and support experience * Project management with ...

NTT DATA Services

Sitecore Architect

Plano, TX · On-site

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

NTT DATA Services

Sitecore Architect

Plano, TX · On-site

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

Sonsoft Inc

Sitecore CMS

Detroit, MI · On-site

... support/guidance to project teams on complex coding, issue resolution and execution * You will ... Experience in analyzing and resolving performance issues with Sitecore CMS * Specifically for ...

360 IT Professionals

SiteCore Consultant

Irvine, CA · On-site

... to support Sitecore implementations Deep knowledge of Sitecore Architecture and Design, Common API Classes and Security Model. Good working knowledge in enterprise search, Analytics and ...

360 IT Professionals

Sitecore Architect

Irvine, CA · On-site

... to support Sitecore implementations Deep knowledge of Sitecore Architecture and Design, Common API Classes and Security Model. Good working knowledge in enterprise search, Analytics and ...

NTT DATA, Inc.

Sitecore Architect

Plano, TX · On-site

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

NTT DATA Services

Remote Sitecore Architect

Plano, TX · On-site +1

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

NTT DATA Services

Remote Sitecore Architect

Plano, TX · Remote

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

NTT DATA, Inc.

Remote Sitecore Architect

Plano, TX · On-site

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

New

NTT DATA Services

Remote Sitecore Architect

Plano, TX · Remote

Support Agile teams with planning, scoping, and creation of technical solutions for the new product ... Experience in Sitecore Experience Editor customization, EXM, xDB analytics, and marketing ...

INENT INC

Sitecore Architect

Melville, NY · On-site

Staffing Solutions: INENT, Inc. provides full implementation, upgrade, support and staff ... Participate in process flow analysis and process redesign along with the team Produce a detailed ...

Sonsoft Inc

Sitecore CMS Consultant

Detroit, MI · On-site

... support/guidance to project teams on complex coding, issue resolution and execution * You will ... Experience in analyzing and resolving performance issues with Sitecore CMS * Specifically for ...

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Showing results 21-40

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Sitecore Support Analyst information

See salary details

$35K

$75.5K

$131K

How much do sitecore support analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for sitecore support analyst in the United States is $75,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a Sitecore Support Analyst?

Sitecore Support Analysts are IT professionals who specialize in providing technical support, maintenance, and troubleshooting for the Sitecore content management system (CMS). Their responsibilities include resolving user issues, ensuring the stability and performance of Sitecore platforms, and collaborating with developers and content teams to optimize website operations. They possess in-depth knowledge of Sitecore architecture, modules, and integrations, making them essential for organizations that rely on Sitecore for digital content management.

What are the key skills and qualifications needed to thrive as a Sitecore Support Analyst, and why are they important?

To thrive as a Sitecore Support Analyst, you need a solid understanding of the Sitecore platform, web development basics (such as .NET and HTML/CSS), and experience with troubleshooting and technical support, often backed by a relevant degree or Sitecore certification. Familiarity with Sitecore Experience Platform (XP), Sitecore Content Hub, ticketing systems like Jira or ServiceNow, and monitoring tools is typically required. Strong analytical thinking, clear communication, and problem-solving skills help analysts work effectively with both technical teams and end users. These skills and qualifications are crucial for efficiently resolving issues, ensuring platform stability, and supporting business goals through seamless digital experiences.

How does a Sitecore Support Analyst typically collaborate with development and marketing teams?

Sitecore Support Analysts work closely with both development and marketing teams to ensure the platform runs smoothly and meets business objectives. They often serve as a bridge, translating technical issues into actionable tasks for developers while helping marketers understand Sitecore's capabilities and best practices. Regular collaboration might include troubleshooting content publishing problems, providing user training, and assisting with system upgrades or integrations. This cross-functional role requires strong communication skills and a proactive approach to resolving issues efficiently.

What are popular job titles related to Sitecore Support Analyst jobs?

For Sitecore Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Sitecore Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,517 per year, or $36.3 per hour.

Sitecore Lead

Manor, TX • On-site

Galax-Esystems Corp
See more jobs at Galax-Esystems Corpexternal

Other

Posted 15 days ago

Key responsibilities

  • Design and implement multi-site, multilingual, and multi-channel Sitecore solutions.

  • Lead development of Sitecore templates, layouts, renderings, and component architecture.

  • Provide technical guidance, code reviews, and oversee design to ensure quality and timely delivery.

Job description

Sitecore Team Lead

Location: Austin, TX

Duration: Long Term 

 

POSITION SUMMARY

We are seeking a highly skilled Sitecore Team Lead with strong expertise in .NET and Sitecore architecture to lead the design, development, and delivery of scalable digital solutions.

This role requires a blend of technical leadership, hands-on development, and stakeholder collaboration to deliver high-quality, enterprise-grade web applications.

KEY RESPONSIBILITIES

• Design and implement multi-site, multilingual, and multi-channel solutions.

 • Define best practices, standards, and reusable frameworks/modules.

• Evaluate CMS platforms and recommend optimal solutions. Development & Customization

• Lead development of Sitecore templates, layouts, renderings, and component architecture.

 • Implement and customize solutions using Sitecore Experience Accelerator (SXA).

• Design and implement Sitecore pipeline customizations to extend and enhance platform    capabilities.

• Develop and manage complex workflows and content governance models.

• Utilize Unicorn/TDS for content serialization and environment consistency. Search & Performance Optimization

• Implement and optimize search using Solr/Coveo.

• Improve application performance, indexing strategies, and scalability. Integration & Deployment

 • Integrate Sitecore with third-party systems, APIs, and enterprise platforms.

• Work on CI/CD pipelines and DevOps practices using GitLab/Azure DevOps.

• Support application deployment and environment management. Technical Leadership

• Provide technical guidance, code reviews, and design oversight to the team.

• Estimate effort, plan deliverables, and ensure quality and timely execution.

• Prepare and maintain technical documentation and artifacts. Collaboration

• Work closely with Product Managers, UX Designers, Business Analysts, and Support teams.

 • Collaborate effectively with onsite and offshore teams to deliver seamless solutions.

• Drive development of user-centric and high-performance applications.

Required Skills & Expertise Core Technologies

• Strong experience in C#, MVC, Web API, and .NET ecosystem

• Hands-on experience in Sitecore (5+ years) with strong knowledge of: o Templates, Layouts, Pipelines o Content Delivery & Publishing o Workflows and Personalization

• Experience with SQL Server (queries, stored procedures, triggers, views)

• Experience with Azure PaaS / Sitecore Managed Cloud Frontend & Application Development

 • Proficiency in HTML, CSS, JavaScript, AJAX

• Exposure to modern frameworks (React / Angular / Core) is a plus

• Experience working with multi-tier and distributed architectures Search & Tools

• Experience with Solr/Coveo • Experience with Unicorn or TDS DevOps & Practices

• Experience with GitLab / Azure DevOps • Familiarity with Agile and Waterfall methodologies

• Strong understanding of SDLC and coding best practices

GOOD TO HAVE:

• Experience with Sitecore XM / XP / XM Cloud • Knowledge of Sitecore CDP and Personalize

• Exposure to Headless Sitecore (JSS, Next.js)

• Understanding of modern composable DXP architecture

EXPERIENCE:

• 8+ years of experience in .NET development

• 5+ years of hands-on experience in Sitecore

EDUCATION:

• Bachelor’s degree or master’s in computer science, Engineering, Software Engineering or a relevant field.

Apply