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Sip Voip Testing Jobs (NOW HIRING)

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

... and testing. What you'll do as the VoIP Technician: The requirements listed below are ... Experience with all telco interfaces: analog, digital, SIP, PRI preferred * Experience with voice ...

ABBTECH

Senior VoIP Engineer

Quantico, VA · On-site

Performs testing, provision, operations and emergency responses for voice network operations ... Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices * Must be DoD 8570 ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers ... SIP routing protocols and technologies : 3 Years. Telephone and/or Network support general : 4 ...

OSC Edge

Senior Voip Engineer

Quantico, VA

Performs testing, provision, operations and emergency responses for voice network operations ... Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices * Must be DoD 8570 ...

Eltropy Inc.

OR · On-site

$100K - $120K/yr

Troubleshoot and resolve telephony infrastructure issues across SIP, VoIP, and cloud PBX ... Support QA testing of voice agent configurations, including DTMF routing, warm/cold transfer flows ...

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Sip Voip Testing information

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How much do sip voip testing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for sip voip testing in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What are some common challenges faced in a SIP VoIP Testing role, and how can they be addressed?

Professionals in SIP VoIP Testing often encounter issues such as protocol interoperability, network latency, and troubleshooting call quality problems. Addressing these challenges requires a strong understanding of SIP signaling, using specialized testing tools like Wireshark or SIPp, and collaborating closely with network engineers and developers to diagnose and resolve issues. Staying updated on evolving VoIP standards and maintaining clear documentation also help ensure reliable and high-quality communication services.

What is the difference between Sip Voip Testing vs VoIP Support Specialist?

AspectSip Voip TestingVoIP Support Specialist
Primary FocusTesting and validating VoIP systems, protocols, and network performanceProviding technical support, troubleshooting, and resolving VoIP service issues
Required SkillsNetwork testing, VoIP protocols, troubleshooting toolsCustomer support, technical troubleshooting, VoIP knowledge
Work EnvironmentTesting labs, network environments, quality assurance teamsHelp desks, client sites, support centers
CertificationsNetworking, VoIP, and testing certifications often preferredVoIP, networking, and customer service certifications beneficial

While Sip Voip Testing focuses on evaluating and ensuring VoIP systems work correctly through testing procedures, VoIP Support Specialists handle ongoing support and troubleshooting for VoIP users. Both roles require technical knowledge of VoIP protocols, but their daily tasks and environments differ significantly.

What is SIP VoIP testing?

SIP VoIP testing involves evaluating the performance, reliability, and security of Voice over IP (VoIP) systems that use the Session Initiation Protocol (SIP). Testers simulate calls and other SIP-based communications to identify issues such as call quality, connectivity problems, interoperability between devices, and security vulnerabilities. This process is essential to ensure that VoIP systems deliver clear audio, maintain stable connections, and comply with industry standards. SIP VoIP testers often use specialized tools to automate call flows and analyze the results. The goal is to deliver a robust and user-friendly communication experience.

What are the key skills and qualifications needed to thrive as a SIP VoIP Testing Engineer, and why are they important?

To thrive as a SIP VoIP Testing Engineer, you need a solid understanding of VoIP protocols (especially SIP), networking fundamentals, and experience with telecommunications systems, typically supported by a degree in computer science or a related field. Familiarity with testing tools such as Wireshark, SIPp, and automation frameworks, as well as knowledge of network analyzers and troubleshooting systems, is essential. Strong analytical thinking, attention to detail, and effective communication skills help in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for ensuring reliable voice communication services, identifying and resolving technical challenges, and maintaining high-quality network performance.
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What states have the most Sip Voip Testing jobs? States with the most job openings for Sip Voip Testing jobs include:
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Sip Voip Testing jobs near you
Infographic showing various Sip Voip Testing job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.
VOIP Technician

VOIP Technician

Zones LLC.

Albany, NY • On-site

$24.03 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Troubleshoot and resolve complex telecommunication issues including voice and escalate as necessary.

  • Install and test phone equipment at client locations.

  • Serve as initial escalation point for technical support issues related to voice and Fax network and system components.

Zones LLC rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

116th of 207 rated it services

Job description

Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC, update/upgrade, maintenance, troubleshooting and repair of voice and Fax network and system components, peripherals, and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, E911, Faxing, VoIP conversion, discovery, implementation and testing.
What you'll do as the VoIP Technician:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary
  • Gain an expert level understanding of VoIP concepts and a moderate Understating of Network components and architecture
  • Install and test phone equipment
  • Ability to work in NOC to identify and troubleshoot voice and Fax related issues
  • Provide excellent customer service/teamwork/skill to ensure the highest levels of customer satisfaction.
  • Serve as initial escalation point for technical support issues
  • Troubleshoot and report VoIP performance issues.
  • Responsible for resolving customer requests/issues in a timely manner.

What you bring to the team:
  • Some level of Technical Training, recent Technical Degree and exposure to networking concepts
  • Some experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals preferred or the ability to learn troubleshooting of hardware and peripherals with on-the-job training
  • Valid Driver's License and ability to operate a vehicle, this role will cover locations from the north side of Albany up to Saratoga Springs
  • Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom snips, pliers, screwdrivers, etc.)
  • Flu Shot and Childhood immunizations to work in a healthcare setting
  • Familiarity with programming and operation of call accounting systems preferred
  • Experience working with sizeable customers >10,000 lines preferred
  • Experience with all telco interfaces: analog, digital, SIP, PRI preferred
  • Experience with voice recording systems preferred
  • Experience in the Data and Voice industry, especially in Cisco Call Manager, Avaya and NEC support and implementations preferred
  • Cisco CCNA Collaboration Certification preferred
  • Ability to read and understand blueprints preferred
  • Ability to identify and terminate phone lines preferred

Qualified candidates can expect an hourly range of $24.03 - $26.44.
#LI-LM1
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

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