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Simpro Jobs (NOW HIRING)

Job Context The Director of AI sales owns the cross-sell engine across the Simpro Group customer base. This leader builds, runs and scales a team of Solution Specialists who carry quota, run high ...

Senior IT Security Engineer

Miami, FL · On-site

$101K - $138K/yr

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‑of‑class onboarding program and supportive team environments. This means that we want everyone to feel welcome ...

Gain deep understanding of Simpro product and technical intricacies * Stay up to date with industry trends and competitive offerings * Identity customer pain points and propose solutions that align ...

As Director of AI Sales, you will own the cross-selling engine across the Simpro customer base. This is a high-impact, fast-paced opportunity for an ambitious, high-energy sales leader looking to ...

The MissionAs an Account Executive, Fintech, you drive adoption of Simpro Group's payment solutions across our customer base. Your job is to drive customer adoption, influence the product road map ...

Your job is simple and relentless: find businesses that are struggling with operational inefficiency, show them what Simpro Group can do to their bottom line, and close them. You won't be handed a ...

Your job is simple and relentless: find businesses that are struggling with operational inefficiency, show them what Simpro Group can do to their bottom line, and close them. You won't be handed a ...

The Mission As an Account Executive, Fintech, you drive adoption of Simpro Group's payment solutions across our customer base. Your job is to drive customer adoption, influence the product road map ...

Senior IT Security Engineer

Miami, FL · On-site

$101K - $138K/yr

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‑of‑class onboarding program and supportive team environments. This means that we want everyone to feel welcome ...

The Account Executive will work closely with prospective clients to identify their needs and provide solutions that align with Simpro Group's offerings.**What You'll Do****Sales Strategy:*** Develop ...

As Director of AI Sales, you will own the cross-selling engine across the Simpro customer base. This is a high-impact, fast-paced opportunity for an ambitious, high-energy sales leader looking to ...

Manager, Customer Operations

Miami, FL · On-site

$128K/yr

This is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You'll Bring Bachelor's degree in Business, Finance, Operations, Economics, or a related field; or ...

As Director of AI Sales, you will own the cross-selling engine across the Simpro customer base. This is a high-impact, fast-paced opportunity for an ambitious, high-energy sales leader looking to ...

$98K/yr

This is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You'll Bring Bachelor's degree in Business, Finance, Operations, Economics, or a related field; or ...

As Director of AI Sales, you will own the cross-selling engine across the Simpro customer base. This is a high-impact, fast-paced opportunity for an ambitious, high-energy sales leader looking to ...

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How much do simpro jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for simpro in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Simpro?

A Simpro job refers to a project or work order managed using Simpro, a cloud-based job management software for trade and service businesses. It helps streamline tasks like quoting, scheduling, invoicing, and reporting. Companies use Simpro to track job progress, assign technicians, and manage costs efficiently. This improves productivity and ensures smooth workflow management.

What does a Simpro do?

In a Simpro role, your day often starts with reviewing project timelines, coordinating with field technicians, and ensuring that job schedules are optimized using Simpro’s software tools. You’ll spend time troubleshooting workflow issues, supporting team members as they navigate the platform, and meeting with clients to discuss system improvements or resolve support tickets. The work environment is typically collaborative, requiring frequent interactions with both onsite and remote teams across various departments. This blend of technical troubleshooting, process management, and communication ensures each day presents new challenges and opportunities for professional growth.

What skills and qualifications are needed to thrive as a Simpro?

To thrive in a Simpro role, strong project management skills, a solid understanding of field service operations, and experience with job scheduling and workflow optimization are typically required. Familiarity with Simpro’s field service software, including certifications or extensive user experience with similar enterprise resource planning (ERP) systems, is highly valued. Outstanding analytical thinking, problem-solving abilities, and effective communication are crucial soft skills for collaborating with teams and clients. These competencies enable efficient implementation, client satisfaction, and ongoing success in streamlining business operations through Simpro solutions.

How does Simpro work?

Simpro is a job management software used by service and project-based companies to streamline scheduling, quoting, invoicing, and job tracking. It helps users automate workflows, manage customer information, and improve operational efficiency through a centralized platform. Users typically require training on the software and may use it alongside other tools like accounting or CRM systems.
More about Simpro jobs
Infographic showing various Simpro job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Customer Advocacy & Community Manager

Miami, FL • On-site

Full-time

Re-posted 6 days ago


Key responsibilities

  • Support the development, execution, and maintenance of a global advocacy program across all Simpro Group brands.

  • Track and report customer acts of advocacy, brand affinity, visibility, sentiment, and engagement.

  • Support the recruitment, management, and activation of customer advocates and community initiatives.


Job description

Job Context

What You'll Do

What You'll Do

  • Support the development, execution and maintenance of a global advocacy program across all Simpro Group brands

  • Help design programs that turn strong customer satisfaction into emotional brand loyalty

  • Contribute to building structured pathways for customers to evolve into vocal brand champions

  • Track and report customer acts of advocacy, as well as on brand affinity, visibility, sentiment, and engagement

  • Create, monitor and participate in brand- and industry-led virtual communities

  • Partner with Account Management to identify delighted customers ready to share their experiences; support evolution toward NPS tracking

  • Build and maintain a curated bench of customer advocates representing industries, regions, and use cases

  • Coordinate across teams to match the right customer voice with the right opportunity - references, referrals, media, and community engagements

  • Support recruitment and management of customer speakers and content for Simprosium, our annual customer event

  • Assist in managing and evolving our annual customer awards program

  • Identify creative ways to engage and celebrate customers, including video series, social amplification, gifting, and experiences

  • Support the development of testimonials, referrals, advisory groups, case studies, and community initiatives

  • Own the customer experience

What You'll Need
  • 3-6 years of experience in Brand Advocacy, Community, Customer Marketing, Field Marketing, or related B2B SaaS roles

  • Bachelor's degree in Marketing, Communications, Business, or related field required

  • Interest in building advocacy or community programs that drive brand affinity

  • Familiarity with review platforms and reputation management strategies

  • Experience supporting events, webinars, or customer-facing programs

  • Strong relationship-building skills and comfort working with customers

  • Ability to collaborate cross-functionally and manage multiple stakeholders

  • Strong communication and storytelling instincts

  • Excellent organizational and project management skills

  • Proactive, curious, and eager to grow in a fast-paced environment

This job description is not an exhaustive list of duties and may be amended at the discretion of Simpro Group.

What You'll Bring

Our Core Values


We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.

*Please note, no agencies will be accepted in the recruitment of this role.