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Simplisafe Jobs (NOW HIRING)

Head of AI - Engineering & Product

Boston, MA · Hybrid

$253K - $265K/yr

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. We've created a culture here that cares ...

Compensation Manager

Boston, MA · On-site

$119K - $159K/yr

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that ...

Head of AI - Engineering & Product

Boston, MA · On-site

$253K - $265K/yr

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. We've created a culture here that cares ...

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that ...

Head of AI - Engineering & Product

Boston, MA · Hybrid

$253K - $265K/yr

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. We've created a culture here that cares ...

About SimpliSafe We're a high-tech home security company passionate about protecting the life you've built and our mission to keep Every Home Secure. And we've created a culture here that cares just ...

Compensation Manager

Boston, MA · On-site

$119K - $159K/yr

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that ...

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Simplisafe information

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How much do simplisafe jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for simplisafe in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to work at SimpliSafe?

To thrive as a SimpliSafe Security System Installer, you need a solid understanding of electrical systems, basic networking, and troubleshooting, often supported by a high school diploma or relevant technical training. Familiarity with SimpliSafe products, mobile setup apps, and general tools for installation is typically required. Excellent customer service, attention to detail, and strong problem-solving skills help build trust and ensure customer satisfaction. These abilities are crucial for safe, efficient installations and positive client experiences with home security solutions.

What is a SimpliSafe technician?

A SimpliSafe technician is a professional who installs, maintains, and troubleshoots SimpliSafe home security systems. They assist customers with setting up hardware, configuring monitoring services, and solving technical issues related to alarms, sensors, and cameras. These technicians ensure that security systems are operating properly and provide customer support both in-person and remotely. Their role is essential in helping homeowners feel secure and confident in their SimpliSafe products.

What is the difference between Simplisafe vs Security Technician?

AspectSimplisafeSecurity Technician
CredentialsNone required, DIY setupTypically requires certifications or licenses
Work EnvironmentHome installation, remote supportOn-site installation and maintenance
Industry UsageHome security products and servicesSecurity system installation and repair
Common Search/ComparisonYesYes

Simplisafe primarily offers DIY home security solutions with minimal credentials needed, focusing on remote support. Security Technicians install and maintain security systems on-site, often requiring certifications. While Simplisafe is a product/service, Security Technicians are professionals in the security industry. The comparison helps users understand whether they want a self-installation option or a professional service.

What challenges do customer support representatives at SimpliSafe face, and how can they be addressed?

Customer support representatives at SimpliSafe often handle a high volume of inquiries related to security system installation, troubleshooting, and account management. One common challenge is addressing technical issues for customers who may not be familiar with smart home devices. To overcome this, representatives receive comprehensive training and have access to detailed troubleshooting guides and support from technical specialists. Collaboration with other departments, such as engineering and product teams, is also encouraged to resolve complex cases efficiently and ensure customer satisfaction.
What cities are hiring for Simplisafe jobs? Cities with the most Simplisafe job openings:
What states have the most Simplisafe jobs? States with the most job openings for Simplisafe jobs include:
Infographic showing various Simplisafe job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Head of AI - Engineering & Product

SimpliSafe

Boston, MA • Hybrid

$253K - $265K/yr

Full-time

Re-posted 23 days ago


SimpliSafe rating

9.5

Company rating: 9.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

2nd of 114 rated security


Job description

About SimpliSafe

We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. We've created a culture here that cares just as deeply about the career you're building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those we protect. We don't just want you to work here — we want you to grow and thrive here.

We are embracing a hybrid work model: our teams come together in our state-of-the-art office on two out of our three core days (Tuesday, Wednesday, Thursday) and choose where they work for the remainder of the week.

Why Are We Hiring?

We're growing and thriving — so we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What sets SimpliSafe apart in the AI space: many companies focus on SaaS and machine learning. We do that as well — but we also deploy AI directly on cameras, which is a significantly more complex technical challenge. We're looking for a leader who has done this before and is excited to push the frontier of on-device intelligence at scale.

What You'll Do

Reporting to the Chief Technology Officer, this Head of AI will lead SimpliSafe's entire Artificial Intelligence organization — spanning AI/ML/CV infrastructure and research, and AI-powered product experiences across SimpliSafe's consumer portfolio.

We are looking for a visionary leader who can drive innovation across both the technical platform and the product surface: building the foundational AI capabilities that power our hardware and cloud, while also partnering closely with Product to define and ship the AI-driven features our customers experience every day. This position requires strategic thinking, deep technical expertise — including on-device and edge AI — and the ability to lead and grow a high-performing, multi-disciplinary organization.

Primary Responsibilities

  • Partner with the executive team to develop and execute the company-wide AI strategy — spanning platform, infrastructure, product, and research — aligned to SimpliSafe's mission and business objectives.
  • Own the AI product roadmap in close partnership with Product Management, defining the AI-powered experiences customers see and interact with across our apps, devices, and monitoring services.
  • Work closely with cross-functional teams — Product, Engineering, Design, and Operations — to identify and prioritize opportunities to leverage AI/ML/CV technology to drive customer value and business growth.
  • Drive the platform and infrastructural requirements for enablement of consumer-facing and internal AI/ML/CV capabilities — both in the cloud and on-device, including on constrained hardware such as cameras and embedded systems.
  • Manage the AI organization's budget, allocate resources effectively across platform and product workstreams, and make data-driven decisions to optimize cost-efficiency.
  • Set technical standards and best practices across SimpliSafe in the use of AI/ML/CV technologies, with particular emphasis on model optimization for edge and on-device deployment.
  • Stay current with the latest research and advancements in computer vision, on-device AI, generative AI, and embedded ML — and translate emerging capabilities into product opportunities.
  • Develop and maintain relationships with external partners, vendors, and research organizations.
  • Design and evolve the organizational structure of the AI team to support both current needs and future scale — including hiring, developing, and retaining world-class talent across research, engineering, and applied AI.
  • Lead, manage, and mentor a talented, multi-disciplinary team of AI/ML/CV engineers and applied scientists, fostering a collaborative and high-performance culture.
  • Inspire your team to achieve our Every Home Secure mission.

What You'll Bring

  • Education: Bachelor's degree in Engineering or comparable experience; advanced degree preferred.
  • Experience: 15+ years of experience in AI/ML, computer vision, or a related field, with a track record of shipping AI-powered products to consumers.
  • AI for Product: Demonstrated experience owning AI product strategy and roadmap — not just the platform — including close collaboration with Product Management to define, prioritize, and ship AI-driven customer features.
  • Edge & On-Device AI: Deep, hands-on experience building and productizing AI solutions that run on constrained and edge devices (e.g., cameras, embedded systems, IoT hardware) — not just cloud or SaaS deployments.
  • Computer Vision Depth: Strong knowledge of computer vision techniques including object detection, segmentation, tracking, and recognition. Deep experience developing and productizing cutting-edge CV techniques.
  • Hardware Fluency: Deep knowledge of sensors, camera technologies, and the hardware/software co-design considerations unique to on-device inference.
  • Strategic Leadership: Demonstrated ability to develop and execute long-range AI strategy, including articulating how AI will evolve over the next several years and how an organization should adapt and position itself.
  • People Management: Demonstrated ability to inspire and develop teams quickly, attract and retain talent, design organizations for scale, and implement and sustain impactful business change processes.
  • Cross-Disciplinary Respect: Respect and understanding of other disciplines, including Industrial Design, User Experience, Product Development, Quality, and Manufacturing.
  • Global Experience: Demonstrated experience working with global teams and with products manufactured outside the United States.
  • Mindset: A 'no job too small' entrepreneurial attitude and a passion for the consumer and the Every Home Secure mission.

What Values You'll Share

  • Customer Obsessed — Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High — Always challenging ourselves and others to raise the bar.
  • No Ego — Maintaining a 'no job too small' attitude, and an open, inclusive, and humble style.
  • One Team — Taking a highly collaborative approach to achieving success.
  • Lift As We Climb — Investing in developing others and helping those around us succeed.
  • Lean & Nimble — Working with agility and efficiency to experiment in an often-ambiguous environment.

Equal Opportunity

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute — not only to our mission of keeping every home secure, but also to making our workplace safe and supportive for all. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.


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