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Shuttle Express Jobs (NOW HIRING)

Great Eastland Hotel Group

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Hotel Airport Shuttle Driver

Tempe, AZ · On-site

$18/hr

Shuttle Driver Holiday Inn Express & Suites Tempe Position Summary: Join our team at Holiday Inn Express & Suites Tempe as a Shuttle Driver, where your hospitality, professionalism, and safe driving ...

Great Eastland Hotel Group

Be Seen First

Hotel Airport Shuttle Driver

Tempe, AZ · On-site

$18/hr

Shuttle Driver Holiday Inn Express & Suites Tempe Position Summary: Join our team at Holiday Inn Express & Suites Tempe as a Shuttle Driver, where your hospitality, professionalism, and safe driving ...

Great Eastland Hotel Group

Be Seen First

Hotel Airport Shuttle Driver

Tempe, AZ · On-site

$18/hr

Shuttle Driver Holiday Inn Express & Suites Tempe Position Summary: Join our team at Holiday Inn Express & Suites Tempe as a Shuttle Driver, where your hospitality, professionalism, and safe driving ...

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How much do shuttle express jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for shuttle express in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by Shuttle Express drivers and how can they be addressed?

Shuttle Express drivers often encounter challenges such as navigating heavy traffic, adhering to strict schedules, and managing customer expectations. Effective communication, strong time-management skills, and familiarity with local routes can help drivers overcome these obstacles. Additionally, drivers typically work collaboratively with dispatchers and customer service teams to resolve issues quickly and ensure a positive passenger experience. Ongoing training and support from the company also play a key role in addressing daily challenges and promoting job satisfaction.

What are Shuttle Express drivers?

Shuttle Express drivers are professional chauffeurs who operate shuttle vehicles to transport passengers safely and efficiently to and from airports, hotels, events, and various destinations. They are responsible for providing excellent customer service, assisting with luggage, and ensuring timely pickups and drop-offs. Shuttle Express drivers typically have a clean driving record, possess a commercial driver's license (CDL) if required, and are trained in safety and hospitality. Their role is essential for ensuring smooth and reliable transportation for both individuals and groups.

What are the key skills and qualifications needed to thrive as a Shuttle Express Driver, and why are they important?

To thrive as a Shuttle Express Driver, you generally need a valid driver's license, a clean driving record, and familiarity with local routes and traffic laws. Experience with GPS navigation systems and, in some cases, a commercial driver’s license (CDL) or passenger endorsement are typically required. Excellent customer service skills, punctuality, and strong communication help drivers stand out in this role. These abilities ensure safe, timely, and positive transportation experiences for passengers, which is essential for building trust and satisfaction.

What is the difference between Shuttle Express vs Van Driver?

AspectShuttle ExpressVan Driver
Required CredentialsDriver's license, clean driving record, possibly DOT certificationDriver's license, clean driving record
Work EnvironmentAirport shuttles, hotel transfers, private chartersLocal deliveries, airport runs, corporate transportation
Employer & Industry UsageTransportation companies, airports, hotelsLogistics companies, transportation services, private clients

Shuttle Express and Van Driver roles both require a valid driver's license and a clean driving record. Shuttle Express typically operates airport shuttles and hotel transfers, while Van Drivers focus on local deliveries and private transportation. Both roles are common in the transportation industry, but Shuttle Express is more associated with airport and hotel services, whereas Van Drivers often serve logistics and delivery needs.

More about Shuttle Express jobs
What job categories do people searching Shuttle Express jobs look for? The top searched job categories for Shuttle Express jobs are:
Shuttle Express jobs near you
Infographic showing various Shuttle Express job openings in the United States as of June 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,685 per year, or $18.1 per hour.

Hotel Airport Shuttle Driver

Great Eastland Hotel Group

Tempe, AZ • On-site

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Shuttle Driver

Holiday Inn Express & Suites Tempe

Position Summary:

Join our team at Holiday Inn Express & Suites Tempe as a Shuttle Driver, where your hospitality, professionalism, and safe driving skills will help create a memorable first and last impression for our guests. In this role, you will provide transportation services to and from nearby destinations, including Phoenix Sky Harbor International Airport, while delivering exceptional customer service that reflects the high standards of Holiday Inn Express and IHG Hotels & Resorts.

As one of the hotel's most visible team members, you will serve as an ambassador for our property, assisting guests with transportation, luggage, local recommendations, and general guest service needs. This position is ideal for someone who enjoys interacting with people, takes pride in providing outstanding service, and values safety and reliability.

As a perk, you will have access to IHG One Rewards employee travel benefits, receiving exclusive employee rates at over 7,000+ IHG properties worldwide.

Essential Responsibilities

  • Safely operate the hotel shuttle van while transporting guests to and from Phoenix Sky Harbor Airport to/from hotel property.
  • Provide a warm, professional, and welcoming experience for all guests
  • Assist guests with luggage loading and unloading as needed
  • Maintain knowledge of local attractions, restaurants, businesses, and transportation options to assist guests
  • Conduct pre-trip and post-trip vehicle inspections and report maintenance concerns promptly
  • Ensure the shuttle vehicle remains clean, presentable, fueled, and guest-ready at all times
  • Adhere to all traffic laws, safety regulations, and company driving standards
  • Communicate effectively with the Front Desk regarding guest transportation requests and shuttle schedules
  • Assist with guest service requests and light hotel duties during periods of low shuttle activity
  • Maintain accurate shuttle logs and required vehicle documentation
  • Respond courteously and professionally to guest questions, concerns, and special requests
  • Work collaboratively with Front Desk, Housekeeping, and Maintenance teams to support overall hotel operations

Qualifications

  • Valid Arizona Driver's License with a clean driving record required.
  • Previous shuttle driving, transportation, hotel, customer service, or hospitality experience strongly preferred but not required.
  • Excellent customer service and communication skills.
  • Ability to safely operate a passenger van and navigate local roadways.
  • Reliable attendance and punctuality required.
  • Ability to work flexible schedules, including early mornings, evenings, weekends, and holidays.
  • Ability to lift, carry, and assist with guest luggage up to 50 pounds.
  • Professional appearance and positive attitude.
  • Comfortable working independently while maintaining excellent guest service standards.
  • Must be able to successfully pass a background check prior to employment.
  • Must be able to clear a Motor Vehicle Report (MVR) with no findings.

Why Join Us?

  • Opportunity to work within the globally recognized IHG Hotels & Resorts family.
  • Access to exclusive employee hotel discounts through IHG One Rewards at over 7,000 properties worldwide.
  • Supportive team environment with opportunities for growth and development.
  • Be part of a team focused on delivering outstanding guest experiences every day.

18.00/ph

Work Location: In person