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Shutdown Helper Jobs in Washington (NOW HIRING)

Helpdesk Technician - Tier 1

Falls Church, VA · On-site

$21.25 - $28.75/hr

Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls ... shutdown leave * Rewards and recognition through peer awards, service year awards, spot bonuses ...

Helpdesk Technician - Tier 1

Falls Church, VA · On-site

$21.25 - $28.75/hr

Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls ... shutdown leave * Rewards and recognition through peer awards, service year awards, spot bonuses ...

Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls ... shutdown leave * Rewards and recognition through peer awards, service year awards, spot bonuses ...

Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls ... shutdown leave * Rewards and recognition through peer awards, service year awards, spot bonuses ...

Senior Rust Systems Engineer

Alexandria, VA · On-site

$111K - $152K/yr

Join us in the innovation of integration at Parry and apply to help develop the technologies of ... Design and optimize the async runtime architecture (Tokio): task orchestration, graceful shutdown ...

AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance ... Complete shift logs and daily reports accurately. * Assist with plant start-up/shutdown following ...

Technical Service Manager

Columbia, MD · On-site

$138K - $190K/yr

Our thousands of employees help shape a better future at our global headquarters in Columbia, MD ... Plan and lead in-plant shutdown and startup assistance, including catalyst loading and sulfiding ...

Technical Service Manager

Columbia, MD · On-site

$138K - $190K/yr

Our thousands of employees help shape a better future at our global headquarters in Columbia, MD ... Plan and lead in-plant shutdown and startup assistance, including catalyst loading and sulfiding ...

Technical Service Manager

Columbia, MD · On-site

$138K - $190K/yr

Our thousands of employees help shape a better future at our global headquarters in Columbia, MD ... Plan and lead in-plant shutdown and startup assistance, including catalyst loading and sulfiding ...

Neutronics Engineer

Bethesda, MD · On-site

$150K - $220K/yr

We will help develop the licensed operators to unlock this new capability for your energy intensive ... shutdown margin/control rod worth, kinetics parameters, frequency domain stability, etc. * Work ...

Genomics aims to help people live longer, healthier lives in two ways: super-charging drug ... PTO: 25 days vacation, plus 8 federal holidays, plus an extra 3-day company-wide shutdown at year ...

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Shutdown Helper information

What is a shutdown helper?

Shutdown Helpers are workers who assist during industrial plant shutdowns, turnarounds, or maintenance periods, typically in industries such as oil and gas, power generation, or manufacturing. Their responsibilities include supporting skilled tradespeople, preparing work areas, handling tools and materials, cleaning, and ensuring safety protocols are followed. Shutdown Helpers play a crucial role in making sure maintenance and repairs are completed efficiently and on schedule. The position is often temporary and requires adaptability, teamwork, and a strong focus on safety.

What are the key skills and qualifications needed to thrive as a shutdown helper, and why are they important?

To thrive as a Shutdown Helper, you need basic mechanical aptitude, physical stamina, and a high school diploma or equivalent. Familiarity with hand and power tools, adherence to safety protocols, and sometimes OSHA or site-specific certifications are typically required. Strong teamwork, communication skills, and reliability help you stand out in this role. These skills ensure efficient, safe, and timely support during plant maintenance shutdowns, minimizing downtime and promoting workplace safety.

What are the typical responsibilities of a shutdown helper during a plant shutdown project?

As a Shutdown Helper, your daily responsibilities often include assisting skilled tradespeople with equipment disassembly, cleaning, and transporting tools or materials around the site. You may also help set up safety barriers, maintain work areas, and ensure all supplies are stocked. The role is physically demanding and requires adherence to strict safety standards, as you’ll work closely with supervisors, technicians, and other helpers to ensure shutdown activities are completed efficiently and on schedule. Teamwork, reliability, and flexibility are essential, as schedules and tasks can change quickly during shutdown periods.

What is the difference between Shutdown Helper vs Maintenance Worker?

AspectShutdown HelperMaintenance Worker
Required CredentialsHigh school diploma, safety trainingHigh school diploma, technical certifications
Work EnvironmentIndustrial sites during shutdownsFactories, plants, facilities for ongoing maintenance
Employer & Industry UsagePower plants, manufacturing facilitiesVarious industries including manufacturing, utilities
Common Search & ComparisonYesNo

Shutdown Helpers assist during plant shutdowns, focusing on safety and basic tasks. Maintenance Workers perform ongoing repairs and upkeep. While both roles require safety training, Maintenance Workers typically have additional technical certifications. Shutdown Helpers are mainly involved during shutdown periods in industrial settings, whereas Maintenance Workers operate regularly to ensure equipment functionality.

What are the most commonly searched types of Shutdown jobs in Washington? The most popular types of Shutdown jobs in Washington are:
What are popular job titles related to Shutdown Helper jobs in Washington? For Shutdown Helper jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Shutdown Helper jobs in Washington look for? The top searched job categories for Shutdown Helper jobs in Washington are:
What cities in Washington are hiring for Shutdown Helper jobs? Cities in Washington with the most Shutdown Helper job openings:
Infographic showing various Shutdown Helper job openings in Washington as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Helpdesk Technician - Tier 1

IntelliDyne Jobs for Veterans

Falls Church, VA • On-site

$21.25 - $28.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Job description

Help Desk Technician - Tier 1
Clearance: Active DOD Public Trust
Status: Non-Exempt
Location: Falls Church, VA (Onsite)
Responsibilities:
  • Answer calls coming into the Tier 1 Help Desk.
  • Create a customer incident in Remedy, the call tracking software for every call answered.
  • Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks.
  • Ability to assist clients with hardware and software support via telephone.
  • Coordinate with team to ensure rapid response times and follow-up with customers.
  • Ensure that all VIP calls are responded to immediately.
  • Develop professional working relationship with customer to better understand business needs.
  • Process customer orders, prepare correspondence and fulfill customer needs to ensure customer satisfaction.
  • Provide technical support to end users on a variety of issues.
  • Identify, research and resolve technical problems.
  • Respond to telephone calls, emails and personnel requests for technical support.
  • Document, track and monitor the problem to ensure a timely resolution.
  • Update and develop CAC policies and procedures.
  • Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements.
  • Advise management of potential risks that may have impact on customer base and operating environment.

Qualifications:
  • Active DOD Public Trust clearance.
  • Active CompTIA Security+ CE certification.
  • Bachelor's Degree and 4 years relevant support experience or a HS degree and 8 years relevant support experience.
  • Superior customer service skills a must; strong desire to provide the highest quality of service to the customer required.
  • Superb verbal communication skills; comfortable working on the telephone and responding to calls.
  • Knowledge of Information Technology network and systems technologies, processes, and methodologies required.

About Us
IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.
Our Benefits
  • Inclusive and supportive work environment
  • Competitive compensation package
  • Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing
  • Medical, dental, vision, 401(K) with company match
  • Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave
  • Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards
  • Wellness and mental health benefits
  • Commuter benefits
  • Flexible work options

Our Commitment to Diversity and Inclusion
We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact staffing@intellidyne-llc.com or 703-575-9715.