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Short Term Disability Claims Manager Jobs in Reston, VA

Crawford and Company

Claims Specialist-WC

Fairfax, VA · On-site

$16.10 - $29.44/hr

In This Role, You'll ⚡ Manage and resolve straightforward, short-term WC claims- including ... Approves payments of medical bills on lost time disability claims within area of payment authority ...

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

Management of WC medical treatment with the goal of minimizing disability, including consultation ... Evaluation of claims for potential third-party liability or subrogation recovery. * Partner with ...

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

Management of WC medical treatment with the goal of minimizing disability, including consultation ... Evaluation of claims for potential third-party liability or subrogation recovery. * Partner with ...

Marriott International

Claims Unit Manager

Bethesda, MD · On-site

Management of WC medical treatment with the goal of minimizing disability, including consultation ... Evaluation of claims for potential third-party liability or subrogation recovery. * Partner with ...

W. R. Berkley

Claims Team Lead

Manassas Park, VA · On-site

Supervises all technical aspects of claims including coverage investigation, disability benefits management, medical management, file management, litigation management, subrogation, reserving and ...

Berkley

Claims Team Lead

Manassas, VA · On-site

Supervises all technical aspects of claims including coverage investigation, disability benefits management, medical management, file management, litigation management, subrogation, reserving and ...

Berkley

Claims Team Lead

Glen Allen, VA

Supervises all technical aspects of claims including coverage investigation, disability benefits management, medical management, file management, litigation management, subrogation, reserving and ...

W. R. Berkley

Claims Team Lead

Manassas, VA · On-site

Supervises all technical aspects of claims including coverage investigation, disability benefits management, medical management, file management, litigation management, subrogation, reserving and ...

Berkley

Claims Team Lead

Glen Allen, VA · On-site

Supervises all technical aspects of claims including coverage investigation, disability benefits management, medical management, file management, litigation management, subrogation, reserving and ...

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All JobsShort Term Disability Claims JobsShort Term Disability Claims Manager JobsShort Term Disability Claims Manager Jobs in Reston, VA

Short Term Disability Claims Manager information

See Reston, VA salary details

$36.4K

$91.4K

$144.6K

How much do short term disability claims manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for short term disability claims manager in Reston, VA is $91,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $109,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a short term disability claims manager?

To thrive as a Short Term Disability Claims Manager, you need strong knowledge of insurance policies, claims processes, and relevant regulations, often supported by a bachelor’s degree and experience in claims management. Familiarity with claims management software, case management systems, and compliance tools is typically required. Excellent communication, analytical thinking, and empathy are vital soft skills for effectively interacting with claimants and coordinating with internal teams. These skills ensure accurate claim adjudication, regulatory compliance, and high levels of customer satisfaction.

What does a short term disability claims manager do?

A Short Term Disability Claims Manager oversees the process of evaluating and managing claims for short term disability benefits. They review medical documentation, communicate with claimants, employers, and healthcare providers, and ensure that claims are processed accurately and in compliance with company policies and legal requirements. Their role also includes making decisions on claim approvals or denials, providing guidance to claims analysts, and resolving complex cases. This position requires strong analytical, communication, and organizational skills.

What are some common challenges faced by short term disability claims managers and how can they be addressed?

Short Term Disability Claims Managers often encounter challenges such as managing high caseloads, ensuring compliance with complex regulations, and effectively communicating with claimants, healthcare providers, and employers. Balancing empathy for claimants while adhering to policy guidelines requires strong organizational and interpersonal skills. Staying up-to-date with regulatory changes and leveraging technology for case management can help address these challenges, as can participating in ongoing training and collaborating closely with cross-functional teams.

What is the difference between Short Term Disability Claims Manager vs Claims Adjuster?

AspectShort Term Disability Claims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree in insurance, business, or related field; certifications like CPCU or ARM are commonHigh school diploma or equivalent; some roles prefer insurance or related certifications
Work EnvironmentOffice-based, managing teams and overseeing disability claims processesField or office-based, investigating and evaluating insurance claims
Industry UsageCommon in insurance companies, third-party administrators, and large employersWidely used across insurance companies, adjusting claims for various policies

While both roles involve handling insurance claims, the Short Term Disability Claims Manager oversees the disability claims process and manages teams, requiring more managerial skills and certifications. The Claims Adjuster focuses on investigating and evaluating individual claims, often working directly with claimants. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Short Term Disability Claims Manager jobs in Reston, VA look for? The top searched job categories for Short Term Disability Claims Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Short Term Disability Claims Manager jobs? Cities near Reston, VA with the most Short Term Disability Claims Manager job openings:
Short Term Disability Claims Manager jobs near you

Integrated Disability Claims Examiner

Prudential Financial, Inc.

Fort Washington, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Prudential rating

8.7

Company rating: 8.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

69th of 303 rated insurance

Job description

Job Classification:
Operations - Insurance Operations
At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!
As a Disability Claims Examiner supporting our customers during some of the most important moments of their lives. You will manage a caseload of Short Term Disability and Absence claims, applying sound judgment, analytical expertise, and empathy to deliver optimal claims handling and timely, accurate decisions.
This role offers the opportunity to make a meaningful impact while working in a collaborative, performance driven environment that values quality, accountability, and professional growth.
The current employee work arrangement for this position is fully virtual and has an estimated start time between 7am and 9am EST. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office.
What you can expect:
  • Accurately manage a block of Short Term Disability and Absence claims by applying contract/policy provisions, leveraging available resources and tools, and ensuring correct eligibility and liability determinations.

  • Review and interpret medical records, complete financial calculations, and apply analytical and critical thinking skills to support sound claim decisions.

  • Deliver an exceptional, differentiating customer experience by communicating claim decisions clearly and effectively via phone, email, text, and written correspondence to employees, employers, attorneys, and other stakeholders.

  • Document objective, clear, and technical rationale for all claim determinations while maintaining knowledge of Prudential's systems, policies, procedures, contracts, and all applicable regulatory and statutory requirements.

  • Verify continued liability on active claims and develop strategies for return-to-work opportunities where appropriate.

  • Pay appropriate claims accurately and timely, respond to all inquiries, and consistently meet expected service and quality benchmarks.

What you'll need:
  • Open to candidates with diverse professional backgrounds, including hospitality, case management, absence management, and short-term disability functions.
  • Ability to work effectively in a fast paced environment, managing competing priorities with strong organizational and time management skills.

  • Demonstrated success in achieving individual development goals and performance objectives.

  • Excellent analytical, critical thinking, and decision-making skills.

  • Strong written and verbal communication skills, with the ability to explain complex decisions clearly.

  • Proven customer service skills with a genuine commitment to helping others.

  • Ability to adapt and thrive in a changing, evolving organization.

  • Proficiency in a Windows based environment, including Word, Excel, and PowerPoint.

  • Highly organized, goal-oriented, and able to manage multiple priorities effectively.

It'd be a plus if you had:
  • 2-3 years of experience managing Short Term Disability and/or Absence claims.
  • Previous knowledge of claim and risk management, including contract interpretation and administration.
  • College degree preferred or equivalent relevant experience.

Additional Requirements:
This position will work virtually; therefore, new hires must be able to provide the following & all new hires who work remotely will be held accountable to these standards:
  • Subscribe to internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary.

  • Quiet area in your home with minimal distractions and noise free.

  • Reliability and Dependability throughout our extensive training program is required.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
At Prudential, you can:
Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.
We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.
#LI-MG1
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $53,300.00 to $88,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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