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Shore Hotel Jobs (NOW HIRING)

Ocean View Hotel

Front Desk Agent

Santa Monica, CA

$16 - $20.25/hr

Shore Hotel TITLE: Front Desk Agent DEPARTMENT: Guest Services STATUS: Non-Exempt, Full Time, Part-Time, Regular SUPERVISED BY: Director of Guest Services, Guest Services Manager, Guest Services ...

Ocean View Hotel

Night Auditor

Santa Monica, CA

$17 - $22.50/hr

Shore Hotel TITLE: Night Auditor DEPARTMENT: Guest Services STATUS: Non-Exempt, Full Time, Part-Time, Regular SUPERVISED BY: Director of Guest Services, Guest Services Manager, Guest Services ...

Sand & Sea

F&B Bartender Lounge

Santa Monica, CA · On-site

$22.50/hr

Shore Hotel TITLE: Food & Beverage Bartender DEPARTMENT: Food & Beverage STATUS: Non-Exempt, Part Time, or On Call SUPERVISED BY: Director of Food & Beverage SUPERVISES: No supervisory ...

Ocean View Hotel

Front Desk Agent TEMPORARY

Santa Monica, CA · On-site

$16 - $20.25/hr

Be compliant and understand Shore Hotel policies and house rules. Understand hospitality terms. * Ensure sign off of all Service Standards by Position for Guest Services staff. * Ensure logging and ...

Sand & Sea

Night Auditor

Santa Monica, CA

$17 - $22.50/hr

Shore Hotel Department: Guest Services Status: Non-Exempt, Full Time, Part-Time, Regular Supervised By: Director of Guest Services, Guest Services Manager, Guest Services Supervisor Supervises: This ...

Sand & Sea

Night Auditor

Santa Monica, CA · On-site

$24/hr

Shore Hotel TITLE: Night Auditor DEPARTMENT: Guest Services STATUS: Non-Exempt, Full Time, Part-Time, Regular SUPERVISED BY: Director of Guest Services, Guest Services Manager, Guest Services ...

Sand & Sea

Front Desk Agent TEMPORARY

Santa Monica, CA · On-site

$22.50/hr

Be compliant and understand Shore Hotel policies and house rules. Understand hospitality terms. * Ensure sign off of all Service Standards by Position for Guest Services staff. * Ensure logging and ...

Sand & Sea

Director of Engineering

Santa Monica, CA · On-site

$150K - $155K/yr

Shore Hotel TITLE: Director of Engineering DEPARTMENT: Engineering STATUS: Exempt, Full Time, Regular ($150K to $155K Annually) SUPERVISED BY: General Manager SUPERVISES: All Staff The Director of ...

Sand & Sea

Houseperson

Santa Monica, CA · On-site

$22.50/hr

Shore Hotel TITLE: House Person DEPARTMENT: Housekeeping STATUS: Non-Exempt, Full Time, Part Time, Temporary, On Call SUPERVISED BY: Director of Housekeeping, Housekeeping Manager, and Housekeeping ...

Sand & Sea

Banquet Captain

Santa Monica, CA · On-site

$23.50/hr

Shore Hotel TITLE: Banquet Captain DEPARTMENT: Food & Beverage STATUS: Non-exempt, Part-Time, Regular (Pay Rate: $23.50 hourly) SUPERVISED BY: Director of Food & Beverage, Food & Beverage Manager ...

Sand & Sea

Director of Engineering

Santa Monica, CA · On-site

$150K - $155K/yr

Shore Hotel TITLE: Director of Engineering DEPARTMENT: Engineering STATUS: Exempt, Full Time, Regular ($150K to $155K Annually) SUPERVISED BY: General Manager SUPERVISES: All Staff The Director of ...

Sand & Sea

Room Attendant

Santa Monica, CA · On-site

$22.50/hr

Shore Hotel TITLE: Room Attendant DEPARTMENT: Housekeeping STATUS: Non-Exempt, Full Time, Part Time, and On Call SUPERVISED BY: Director of Housekeeping, Housekeeping Manager and Housekeeper ...

Commonwealth Hotels

Hotel Housekeeper

Daphne, AL · On-site

$12 - $15.75/hr

... shore of Mobile Bay, where you can take pride in offering guests stunning sunset views every day ... The hotel values its staff, recognizing excellence and providing opportunities for growth.

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How much do shore hotel jobs pay per hour?

As of May 29, 2026, the average hourly pay for shore hotel in the United States is $14.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent at Shore Hotel, and why are they important?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and POS systems is typically required. Exceptional communication, problem-solving abilities, and a friendly demeanor help create a welcoming atmosphere for guests. These skills ensure smooth operations, guest satisfaction, and positive hotel reviews, which are crucial for the hotel's reputation and success.

What are some common challenges faced by team members working at Shore Hotel, and how can they be effectively managed?

Team members at Shore Hotel often encounter challenges such as balancing high guest expectations with fast-paced service demands and adapting to fluctuating occupancy levels, especially during peak tourist seasons. Effective communication and teamwork are essential, as staff frequently collaborate across departments like front desk, housekeeping, and maintenance to deliver a seamless guest experience. Embracing ongoing training and being proactive in problem-solving can help employees manage these challenges and contribute to a positive work environment.

What is a Shore Hotel employee?

A Shore Hotel employee is someone who works at the Shore Hotel, a sustainable, upscale hotel located in Santa Monica, California. Employees can have various roles, such as front desk staff, housekeeping, concierge, maintenance, or management. They are responsible for providing excellent customer service, maintaining the hotel's high standards, and ensuring guests have a positive experience. Working at the Shore Hotel often involves interacting with guests, handling reservations, and supporting the hotel's commitment to environmental sustainability.

What is the difference between Shore Hotel vs Front Desk Agent?

AspectShore HotelFront Desk Agent
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel lobby, guest rooms, hospitality settingHotel front desk, reception area
Employer & Industry UsageHotels, hospitality industryHotels, hospitality industry
Common Search & ComparisonYesYes

The Shore Hotel and Front Desk Agent roles both operate within the hospitality industry, often in hotel settings. While the Shore Hotel refers to a specific property, the Front Desk Agent is a common job title for staff working at the hotel's reception. Both positions require similar credentials and work environments, but the Shore Hotel is a specific employer, whereas Front Desk Agent is a role that can be found across many hotels.

More about Shore Hotel jobs
What cities are hiring for Shore Hotel jobs? Cities with the most Shore Hotel job openings:
What job categories do people searching Shore Hotel jobs look for? The top searched job categories for Shore Hotel jobs are:
Shore Hotel jobs near you
Infographic showing various Shore Hotel job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, 37% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,157 per year, or $14 per hour.
Front Desk Agent

Front Desk Agent

Ocean View Hotel

Santa Monica, CA

$16 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

JOB DESCRIPTION
PROPERTY:
Shore Hotel
TITLE:
Front Desk Agent
DEPARTMENT:
Guest Services
STATUS:
Non-Exempt, Full Time, Part-Time, Regular
SUPERVISED BY:
Director of Guest Services, Guest Services Manager, Guest Services Supervisor
SUPERVISES:
This position will not supervise anyone.
A Front Desk Agent is responsible for greeting visitors of the hotel, checking guest in & out of the hotel, and ensuring that the guests' stay is personable and enjoyable as part of the hotel's continued efforts to deliver outstanding guest service and financial profitability.
ESSENTIAL DUTIES:
  • Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, ensuring guest knows location of room and/or has a bell person accompany him/her.
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
  • Field guest complaints and assist in a resolution for complete guest satisfaction.
  • Review occupancy, daily arrivals & departures and identify potential problems with rooms' activity and take appropriate action.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Assist with PBX operators, bell staff, and front desk agents are performing their daily tasks in accordance to their job requirements and duties.
  • Be compliant and understand Shore Hotel policies and house rules. Understand hospitality terms.
  • Ensure sign off of all Service Standards by Position for Guest Services staff.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Maintain communication with other hotel departments as it pertains to guest services.
  • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
  • Ensure correct and accurate cash handling at the Front Desk.
  • Follow and enforce all Shore Hotel credit policies.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
  • Complete and send out Shore Report when needed and ensure agents are completing daily checklists.
  • Complete the daily Market Metrix email distribution list and send in to Market Metrix through email.
  • Keep front desk completely stocked operational materials beginning and end of shift.
  • Ensure required pars of all front office and stationary supplies.

ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:
Proven success in the following job competencies:
  • Honesty; has honest, direct, and factual communication and actions with internal and external customers.
  • Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
  • Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
  • Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
  • Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
  • Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.
  • Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
  • Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
  • Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
  • Diversity: Strong commitment to diversity and equality in a company culture.
  • Communication: Strong communication (verbal and written) and presentation skills.
  • Multi-Tasking: Ability to operate under pressure in a fast paced environment; able to deliver effective results, meet tight deadlines and targets.

EXPERIENCE:
  • At least 1 year of progressive experience in a Guest Services role.
  • Hotel experience is preferred.
  • Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in Opera helpful.
EDUCATION:
  • Associate's or Bachelor's degree in business, management, or hospitality or related field or equivalent of 3 years relevant work experience required.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
  • Able to sit and work at a computer keyboard for extended periods of time.
  • Able to stoop, kneel, bend at the waist and reach on a daily basis.
  • Able to lift and move up to 20 pounds occasionally.
  • Regular and on-time attendance is critical.
  • Hours occasionally exceed 40 hours per week.
  • Ability to stand during shifts

OTHER:
  • Other duties as assigned.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
COMPANY BENEFITS:
  • Medical, Dental and Vision Insurance to all eligible employees
  • Company-paid life insurance of $25,000 to all eligible employees
  • Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)
  • Seven paid holidays
  • Sick pay when eligible
  • Company-paid parking
  • Employee Assistance Program (EAP)
  • Employee Recognition Programs
  • Employee Referral Incentive Program
  • Transportation allowance
  • Dry cleaning services (up to 6 pieces of work clothes per week)

Our post-offer background check process includes a background check (HireRight) and a drug-screen.
We participate in E-Verify.
We are an Equal Opportunity Employer

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