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Shopify Remote Customer Service Jobs in Highlands Ranch, CO

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Customer Service Representative

Denver, CO · Remote

$20/hr

While the role is fully remote after onboarding, required equipment must be picked up in person ... Minimum 1 year of customer service experience (2-3 years preferred) * Strong computer skills ...

PIIAC

Customer Service Representative

Denver, CO · On-site +1

$17 - $22/hr

The Customer Service Representative at Insurance Design & Placement is responsible for maintaining ... This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent ...

ECP

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Altro Health

Partner Success Specialist

Denver, CO · Remote

$50/hr

Think Shopify for wellness businesses. The team behind Altro has done this before: Harvard Business ... What You Bring * 4+ years in account management, customer service, concierge, or similar support ...

Getaway

Customer Representative

Aurora, CO · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Shopify Remote Customer Service information

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How much do shopify remote customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for shopify remote customer service in Highlands Ranch, CO is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is a Shopify remote customer service job?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Shopify Remote Customer Service jobs in Highlands Ranch, CO?

For Shopify Remote Customer Service jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Shopify Remote Customer Service jobs in Highlands Ranch, CO look for?

The top searched job categories for Shopify Remote Customer Service jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Shopify Remote Customer Service jobs?

Cities near Highlands Ranch, CO with the most Shopify Remote Customer Service job openings:

Shopify Remote Customer Service jobs near you

Customer Service Representative

Teri Starry - State Farm Agency

Arvada, CO • On-site, Remote

$40K - $60K/yr

Full-time

Posted 5 days ago

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with clients, as needed
  • Develop new service opportunities with both existing and new clients
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate clients about insurance options
  • Develop insurance quotes, makes sales presentations, and close sales
  • Develop ongoing networking relationships
  • Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

  • Base Salary $40,000 - $60,000 depending on licensing and experience
  • Bonus and Commissions
  • Paid Time Off - for personal time and vacation
  • 401(k) Retirement
  • Remote work-from-home Fridays
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Property & Casualty license preferred (must be able to obtain)
  • Life and Health license preferred (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.