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Remote Live Chat Jobs in Highlands Ranch, CO (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Aurora, CO · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Denver, CO · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Rightway

Clinical Guide, RN

Denver, CO · Remote

$34 - $40.86/hr

Denver Hybrid role: remote Monday, Wednesday, and Friday; in-office Tuesday and Thursday * Shift ... Ability to sit for extended periods while performing telephonic or chat assessments. * Use of ...

Cecelia Health

Telehealth Registered Dietitian

Denver, CO · Remote

$42 - $47/hr

Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone ... Must live in the United States. What are some "nice to haves"? * Certification from the National ...

Cecelia Health

Telehealth Registered Dietitian

Denver, CO · On-site +1

$42 - $47/hr

Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone ... Must live in the United States. What are some "nice to haves"? * Certification from the National ...

ForgeFit

Remote Inside Sales Representative

Aurora, CO · On-site +1

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

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All JobsLive Chat JobsRemote Live Chat JobsRemote Live Chat Jobs in Highlands Ranch, CO

Remote Live Chat information

See Highlands Ranch, CO salary details

$10

$27

$61

How much do remote live chat jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote live chat in Highlands Ranch, CO is $27.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.62 and $34.94 per hour, depending on experience, location, and employer.

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Highlands Ranch, CO? The most popular types of Live Chat jobs in Highlands Ranch, CO are:
What are popular job titles related to Remote Live Chat jobs in Highlands Ranch, CO? For Remote Live Chat jobs in Highlands Ranch, CO, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat jobs in Highlands Ranch, CO look for? The top searched job categories for Remote Live Chat jobs in Highlands Ranch, CO are:
What cities near Highlands Ranch, CO are hiring for Remote Live Chat jobs? Cities near Highlands Ranch, CO with the most Remote Live Chat job openings:
Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $57,234 per year, or $27.5 per hour.

Customer Success Specialist

Shopventory Inc., DBA Thrive

Denver, CO • Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

At Thrive Inventory, our mission is simple: help businesses thrive.

We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online businesses to make smarter, data-driven decisions. From purchasing and receiving products to inventory control, forecasting, sales reporting, and business insights, our platform helps customers save time, reduce costs, and grow with confidence.

Our customers span a wide variety of industries, including retail stores, restaurants, breweries, wineries, liquor stores, smoke shops, salons, boutiques, vacation resorts, and many other businesses that rely on accurate inventory and actionable reporting.

About the Role:

Our Customer Success team is dedicated to delivering an exceptional customer experience by helping our customers get the most value from Thrive Inventory. We believe great customer success is about building relationships, solving problems, and empowering businesses to succeed.

As a Customer Success Specialist, you\'ll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and identifying opportunities to help customers maximize the value of their Thrive subscription. You\'ll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey.

What You\'ll Do
  • Deliver exceptional customer support through phone, email, live chat, and virtual meetings.
  • Build strong relationships with customers and become a trusted product expert.
  • Guide customers through onboarding and adoption of Thrive Inventory.
  • Troubleshoot product questions and work with internal teams to resolve customer issues.
  • Educate customers on features, best practices, and workflows to help them achieve their business goals.
  • Proactively identify opportunities to improve customer engagement, adoption, and retention.
  • Monitor customer health and provide strategic recommendations to maximize product value.
  • Advocate for customers by sharing feedback with our Product and Engineering teams.
  • Maintain detailed customer records and follow up to ensure successful issue resolution.
  • Contribute to our Help Center and internal documentation as needed.
  • 2+ Years of SaaS B2B experience
  • Excellent written and verbal communication skills.
  • A passion for helping customers succeed.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to learn new software quickly and explain technical concepts in a simple, customer-friendly way.
  • Highly organized with strong attention to detail.
  • Self-motivated and comfortable working independently in a remote environment.
  • Ability to manage multiple priorities while maintaining a positive customer experience.
  • Experience in customer success, customer support, account management, retail, inventory management, or point-of-sale systems is a huge plus.

Bonus points:

- Spanish Speaker

Why Join Thrive Inventory?
  • Fully remote position with a collaborative and supportive team.
  • Opportunity to make a meaningful impact on thousands of growing businesses.
  • Work with an innovative software platform that continues to evolve with customer needs.
  • Competitive compensation.
  • Opportunities for professional growth and development.
  • Be part of a company that genuinely values customer success and employee collaboration.
  • Medical Coverage
  • Dental Care
  • Eye Care
  • 401(k) Savings Plan with Discretionary Match
  • Fifteen (15) Paid Days Off First Year of Service
  • Twenty (20) Paid Days Off after 1 Year Anniversary
  • Nine (9) Paid Holidays
  • Recruitment Referral Bonus
  • Stock Options
  • Fully remote
  • Company provided computer & equipment

Compensation Range: $50,000-$65,000 DOE

Apply