$16 - $21.75/hr
Strong organizational skills with a proactive, customer-focused mindset.
New
$16 - $21.75/hr
Strong organizational skills with a proactive, customer-focused mindset.
New
Remote Licensed Customer Service Representative
MA · Remote
$17.50 - $23.75/hr
Description Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely ...
Remote Licensed Customer Service Representative
MA · Remote
$17.50 - $23.75/hr
Description Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely ...
Remote Customer Experience Coordinator
Boston, MA · Remote
$19.50 - $25.50/hr
Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused ... In this role, you will support clients by coordinating services, answering questions, and ensuring ...
Remote Customer Experience Coordinator
Boston, MA · Remote
$19.50 - $25.50/hr
Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused ... In this role, you will support clients by coordinating services, answering questions, and ensuring ...
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Strong organizational skills with a proactive, customer-focused mindset.
New
Customer Service Representative
Boston, MA · Remote
$17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...
Customer Service Representative
Boston, MA · Remote
$17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...
Customer Service Representative
Boston, MA · Remote
$17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...
Customer Service Representative
Boston, MA · Remote
$17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Customer Service Representative
Somerville, MA · Remote
$19.81 - $28.30/hr
Medical
The Customer Service Rep in this role must be committed to building customer confidence and ... September 21, 2026 Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.81 - $28.30 ...
Customer Service Representative
Somerville, MA · Remote
$19.81 - $28.30/hr
Medical
The Customer Service Rep in this role must be committed to building customer confidence and ... September 21, 2026 Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.81 - $28.30 ...
Customer Service Representative
Boston, MA · Remote
$19.81 - $28.30/hr
Medical
The Customer Service Rep in this role must be committed to building customer confidence and ... September 21, 2026 Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.81 - $28.30 ...
Customer Service Representative
Boston, MA · Remote
$19.81 - $28.30/hr
Medical
The Customer Service Rep in this role must be committed to building customer confidence and ... September 21, 2026 Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.81 - $28.30 ...
*Remote* Customer Experience & Operations Assistant
MA · On-site +1
$18/hr
Company Description We are a small, growing company that fosters remote, independent work while ... Customer service experience * Proficiency with Excel/Google Sheets and Word/Google Docs.
*Remote* Customer Experience & Operations Assistant
MA · On-site +1
$18/hr
Company Description We are a small, growing company that fosters remote, independent work while ... Customer service experience * Proficiency with Excel/Google Sheets and Word/Google Docs.
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Shopify Remote Customer Service information
See Cape Cod, MA salary details
$10.56 - $12.23
2% of jobs
$12.23 - $13.89
4% of jobs
$13.89 - $15.55
11% of jobs
$16.48 is the 25th percentile. Wages below this are outliers.
$15.55 - $17.22
15% of jobs
The median wage is $18.75 / hr.
$17.22 - $18.88
20% of jobs
$18.88 - $20.54
15% of jobs
$21.69 is the 75th percentile. Wages above this are outliers.
$20.54 - $22.21
13% of jobs
$22.21 - $23.87
7% of jobs
$23.87 - $25.53
6% of jobs
$25.53 - $27.20
4% of jobs
$27.20 - $28.86
3% of jobs
$10
$20
$28
How much do shopify remote customer service jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for shopify remote customer service in Cape Cod, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.
What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?
| Aspect | Shopify Remote Customer Service | Shopify Remote Technical Support |
|---|---|---|
| Credentials | Basic customer service skills, sometimes retail or e-commerce experience | Technical knowledge, troubleshooting skills, sometimes IT certifications |
| Work Environment | Remote, customer-facing, communication-focused | Remote, technical problem-solving, often more specialized |
| Employer & Industry Usage | Used by e-commerce companies, Shopify partners, and online retailers | Used by Shopify, tech support providers, and e-commerce platforms |
Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What is a Shopify remote customer service job?
Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.
What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?
To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.
What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?
Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
What are popular job titles related to Shopify Remote Customer Service jobs in Cape Cod, MA?
For Shopify Remote Customer Service jobs in Cape Cod, MA, the most frequently searched job titles are:
What job categories do people searching Shopify Remote Customer Service jobs in Cape Cod, MA look for?
The top searched job categories for Shopify Remote Customer Service jobs in Cape Cod, MA are:
What cities near Cape Cod, MA are hiring for Shopify Remote Customer Service jobs?
Cities near Cape Cod, MA with the most Shopify Remote Customer Service job openings:
$16 - $21.75/hr
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
Industry leaders will train all new canidates, but you must be:
-
Coachable and demonstrate high integrity
-
Your have a desire to help others
-
Excellent written and verbal communication skills
-
Strong organizational skills with a proactive, customer-focused mindset.