In this role, you will be responsible for entering orders, answering phones, communicating with ... Handle cash, credit cards and checks for payments, process refunds * Understand payment terms for ...
Quick apply
In this role, you will be responsible for entering orders, answering phones, communicating with ... Handle cash, credit cards and checks for payments, process refunds * Understand payment terms for ...
Customer Success Rockstar
Austin, TX · On-site
Interact with our fulfillment center personnel to troubleshoot shipping and processing order issues Qualifications Ideal candidates: * Experience with WordPress, Shopify, and/or other e-commerce ...
Customer Success Rockstar
Austin, TX · On-site
Interact with our fulfillment center personnel to troubleshoot shipping and processing order issues Qualifications Ideal candidates: * Experience with WordPress, Shopify, and/or other e-commerce ...
Inside Sales Consultant
Stafford, TX · On-site
Accurately process orders, ensuring compliance with all applicable medical and regulatory ... Comfortable using CRM and contact center platforms such as Shopify, Gorgias, or Aircall. Knowledge ...
Quick apply
Inside Sales Consultant
Stafford, TX · On-site
Accurately process orders, ensuring compliance with all applicable medical and regulatory ... Comfortable using CRM and contact center platforms such as Shopify, Gorgias, or Aircall. Knowledge ...
Inside Sales Consultant
Stafford, TX · On-site
Accurately process orders, ensuring compliance with all applicable medical and regulatory ... Comfortable using CRM and contact center platforms such as Shopify, Gorgias, or Aircall. Knowledge ...
Quick apply
Inside Sales Consultant
Stafford, TX · On-site
Accurately process orders, ensuring compliance with all applicable medical and regulatory ... Comfortable using CRM and contact center platforms such as Shopify, Gorgias, or Aircall. Knowledge ...
Interact with our fulfillment center personnel to troubleshoot shipping and processing order issues Qualifications Ideal candidates: * Experience with WordPress, Shopify, and/or other e-commerce ...
Interact with our fulfillment center personnel to troubleshoot shipping and processing order issues Qualifications Ideal candidates: * Experience with WordPress, Shopify, and/or other e-commerce ...
Boomi Integration Lead Engineer
Austin, TX · On-site
$103K - $138K/yr
... ERP, Salesforce, Shopify, MDM and enterprise systems. This role partners closely with the ... process. If you require accommodation in order to apply for a job, please contact us at ...
Boomi Integration Lead Engineer
Austin, TX · On-site
$103K - $138K/yr
... ERP, Salesforce, Shopify, MDM and enterprise systems. This role partners closely with the ... process. If you require accommodation in order to apply for a job, please contact us at ...
Ensure orders go out fast, accurately, and cost-effectively * Fix issues before they become ... Build SOPs, dashboards, and processes that scale * Turn chaos into structure without slowing the ...
Ensure orders go out fast, accurately, and cost-effectively * Fix issues before they become ... Build SOPs, dashboards, and processes that scale * Turn chaos into structure without slowing the ...
Inventory & Warehousing Specialist
Austin, TX · On-site
$17.50 - $22.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Inventory & Warehousing Specialist
Austin, TX · On-site
$17.50 - $22.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Inventory & Warehousing Specialist
Manor, TX · On-site
$19.25 - $24.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Quick apply
Inventory & Warehousing Specialist
Manor, TX · On-site
$19.25 - $24.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Inventory & Warehousing Specialist
Manor, TX · On-site
$19.25 - $24.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Quick apply
Inventory & Warehousing Specialist
Manor, TX · On-site
$19.25 - $24.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Inventory & Warehousing Specialist
$18.50 - $23.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Inventory & Warehousing Specialist
$18.50 - $23.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Inventory & Warehousing Specialist
Manor, TX · On-site
$19.25 - $24.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Inventory & Warehousing Specialist
Manor, TX · On-site
$19.25 - $24.25/hr
You will take ownership of inventory processes, work cross-functionally with operations and ... Receive and verify incoming shipments against purchase orders * Label, log, and stage products for ...
Process retail returns and replacement orders. * Sendthank-younotes for qualifying customer orders ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Quick apply
Process retail returns and replacement orders. * Sendthank-younotes for qualifying customer orders ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Customer Experience Specialist
Arlington, TX · Hybrid
$48K - $72K/yr
Process retail returns and replacement orders. * Sendthank-younotes for qualifying customer orders ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Customer Experience Specialist
Arlington, TX · Hybrid
$48K - $72K/yr
Process retail returns and replacement orders. * Sendthank-younotes for qualifying customer orders ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Ensure orders go out fast, accurately, and cost-effectively * Fix issues before they become ... Build SOPs, dashboards, and processes that scale * Turn chaos into structure without slowing the ...
Ensure orders go out fast, accurately, and cost-effectively * Fix issues before they become ... Build SOPs, dashboards, and processes that scale * Turn chaos into structure without slowing the ...
Monitor KPIs, including Tickets per Order, AHT, CSAT, social media performance, refunds, and ... Quality & Process Excellence * Ensure SOPs, macros, talk tracks, and workflows are executed ...
Quick apply
Monitor KPIs, including Tickets per Order, AHT, CSAT, social media performance, refunds, and ... Quality & Process Excellence * Ensure SOPs, macros, talk tracks, and workflows are executed ...
Customer Experience Specialist
Arlington, TX · Hybrid
$48K - $72K/yr
Process retail returns and replacement orders. * Send thank-you notes for qualifying customer ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Customer Experience Specialist
Arlington, TX · Hybrid
$48K - $72K/yr
Process retail returns and replacement orders. * Send thank-you notes for qualifying customer ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Customer Experience Specialist
Arlington, TX · Hybrid
$48K - $72K/yr
Process retail returns and replacement orders. * Send thank-you notes for qualifying customer ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Customer Experience Specialist
Arlington, TX · Hybrid
$48K - $72K/yr
Process retail returns and replacement orders. * Send thank-you notes for qualifying customer ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Customer Experience Specialist
Arlington, TX · On-site
$48K - $72K/yr
Process retail returns and replacement orders. * Send thank-you notes for qualifying customer ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Customer Experience Specialist
Arlington, TX · On-site
$48K - $72K/yr
Process retail returns and replacement orders. * Send thank-you notes for qualifying customer ... Preferred experience using platforms such as Shopify, Zendesk, CRM systems, and Microsoft Office ...
Operations Coordinator
San Antonio, TX · On-site
$23 - $25/hr
Completes end of day process via UPS WorldShip and acts as back up for Shopify end of day. * Receives incoming inventory - verifies product and quantities match the purchase order (PO), verifies and ...
Quick apply
Operations Coordinator
San Antonio, TX · On-site
$23 - $25/hr
Completes end of day process via UPS WorldShip and acts as back up for Shopify end of day. * Receives incoming inventory - verifies product and quantities match the purchase order (PO), verifies and ...
Shopify Order Processing information
What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?
| Aspect | Shopify Order Processing | Shopify Customer Service Representative |
|---|---|---|
| Primary Responsibilities | Fulfilling orders, managing inventory, processing payments | Assisting customers, handling inquiries, resolving issues |
| Required Skills | Order management, attention to detail, basic e-commerce knowledge | Communication skills, problem-solving, customer service experience |
| Work Environment | Warehouse, online platforms, e-commerce settings | Call centers, online chat, email support |
| Common Certifications | None typically required, e-commerce familiarity beneficial | Customer service certifications advantageous |
Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.
What are some common challenges faced in a Shopify Order Processing role, and how can they be managed effectively?
A common challenge in Shopify Order Processing is managing high order volumes during peak sales periods, which can lead to delays or errors if not handled efficiently. Staying organized by using automation tools, maintaining accurate inventory records, and communicating clearly with customers and the fulfillment team can help minimize mistakes. Additionally, troubleshooting payment or shipping issues and coordinating returns require strong problem-solving skills and attention to detail. Proactively addressing these challenges ensures a smooth workflow and positive customer experience.
What are the key skills and qualifications needed to thrive as a Shopify Order Processing Specialist, and why are they important?
To excel in Shopify Order Processing, you need strong attention to detail, basic e-commerce knowledge, and experience with order management, often supported by familiarity with Shopify’s platform. Proficiency in Shopify’s admin dashboard, third-party fulfillment apps, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving, and time management skills help professionals handle customer inquiries and resolve order issues efficiently. These abilities ensure accurate and timely order fulfillment, leading to customer satisfaction and smooth business operations.
What is Shopify order processing?
Shopify order processing refers to the steps taken to fulfill customer orders placed through a Shopify store. This process typically includes reviewing incoming orders, verifying payment, preparing items for shipment, updating inventory, and providing tracking information to customers. Efficient order processing ensures timely delivery and enhances customer satisfaction. Store owners can manage and automate order processing using Shopify’s built-in tools and apps, which help streamline fulfillment and reduce errors.
What are popular job titles related to Shopify Order Processing jobs in Texas? For Shopify Order Processing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Shopify Order Processing jobs in Texas look for? The top searched job categories for Shopify Order Processing jobs in Texas are:
What cities in Texas are hiring for Shopify Order Processing jobs? Cities in Texas with the most Shopify Order Processing job openings:
$17/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
Job description
Customer Support Specialist
About us
Boxes4 U is now a proudly employee-owned company! Our employees earn dividends from their share of the profits whether they are full time or part time. Based in
Plano, TX, we have been around since 1991 and offer a full line of moving, shipping and industrial supplies.
In this role, you will be responsible for entering orders, answering phones, communicating with customers and helping meet their needs, supporting the office
and backing up the retail store as needed. We are looking to fill a full-time position.
- Answer and communicate with customers via online chat, phones and email
- Create invoices for new orders as they arrive via email, phone and website
- Serve as backup to the retail store by assisting customers and pulling orders
- Welcome, assist, give advice and guidance to customers
- Be proactive to customer needs
- Must be friendly, professional and engaging (on phone and in person)
- Utilize POS system and have knowledge of all its functions
- Handle cash, credit cards and checks for payments, process refunds
- Understand payment terms for retail store and commercial customers
- Continue to learn and stay current on product knowledge
- Navigate the backend of company website to assist customers as needed
- Assist with reports as requested
- Assist accounting and purchasing with scanning and filing, as needed
- Deal with customer complaints in a polite and professional manner and report to manager
- Communicate and cooperate with co-workers, managers, customers and vendors
- Other duties as assigned.
Requires:
- High School Diploma or GED preferred
- 1+ years of customer service experience
- Basic math skills
- Attention to detail
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to follow directions, prioritize and multitask
- Ability to read and follow procedures and processes
- Must be able to regularly stand and walk, not be afraid of heights and move up to 50 pounds
- Must be able to pass pre-employment drug test and background check
- Work one Saturday a month
- Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred)
- Friendly and professional attitude
- Willingness to be a Team Player
Hours: 8:30a - 5:30p Monday through Friday, with possibility of overtime
Benefits:
- 401(k) matching
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Parental leave
Boxes 4 U is now a proudly employee-owned company! Our employees earn dividends from their share of the profits whether they are full time or part time. Based in Plano, TX, we have been around since 1991 and offer a full line of moving, shipping and industrial supplies.
About Boxes 4 U
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