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Shopify Chat Support Part Time Jobs (NOW HIRING)

HelpHub Specialist

Austin, TX · On-site +1

$16/hr

Student Support via Chat: * Provide prompt and helpful responses to student inquiries, delivering ... Digital Marketing (Shopify and Meta Ads) * Web Development (HTML, CSS, JavaScript) * Data Analytics ...

Part Time Keyholder

Indianapolis, IN · On-site

$13.50 - $16.75/hr

Support Assistant Store Manager and Store Manager on initiatives * Promote a safe and clean ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...

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Shopify Chat Support Part Time information

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How much do shopify chat support part time jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for shopify chat support part time in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Shopify Chat Support Part Time vs Shopify Customer Service Representative?

AspectShopify Chat Support Part TimeShopify Customer Service Representative
CredentialsBasic computer skills, familiarity with Shopify platformCustomer service experience, communication skills
Work EnvironmentRemote, chat-based supportRemote or in-office, phone and chat support
Industry UsageCommon in e-commerce and online retailWidespread across retail and e-commerce sectors
Search & Comparison IntentFocuses on online chat support rolesBroader customer service roles including phone support

Shopify Chat Support Part Time roles primarily involve providing online chat assistance within the Shopify platform, often requiring basic technical skills. Shopify Customer Service Representatives may handle multiple channels, including phone and email, with a broader focus on customer satisfaction. Both roles are remote and common in e-commerce, but the chat support position is more specialized for online chat interactions.

What are the most commonly searched types of Shopify Chat Support jobs?

The most popular types of Shopify Chat Support jobs are:

What states have the most Shopify Chat Support Part Time jobs?

States with the most job openings for Shopify Chat Support Part Time jobs include:

What are popular job titles related to Shopify Chat Support Part Time jobs?

For Shopify Chat Support Part Time jobs, the most frequently searched job titles are:

Inside Sales Support Specialist - Seasonal/Part-time

Birmingham, MI

Ernesta
Retail • 11 - 50 employees

$30/hr

Part-time

Re-posted 6 days ago


Job description

About Ernesta:

Ernesta believes that more soft surfaces mean happier homes. Our vision? To bring gorgeous, design-focused custom rugs to your places of gathering through an enjoyable, simple and affordable experience. 

Guided by our collective mission, our team is driven, hardworking, and highly ambitious. We're problem solvers, innovators and design enthusiasts. We are relentlessly focused on delivering beautiful, and delightfully simple solutions for our customers, creating curated and considered spaces to live in. 

About You:

First and foremost, you love the world of design! From furniture to art, and everything in between, you have a passion for spaces and a point of view to share. You find it easy to flex between many different tasks and enjoy a dynamic work environment. Connecting with people, understanding their perspectives and finding solutions excites and motivates you. You pride yourself on providing phenomenal customer service at every turn. 

About the Role: 

Ernesta is seeking a Seasonal Inside Sales Support Specialist to provide administrative and operational support to our Design & Sales Specialist team during our busiest season.

This role is ideal for someone with prior sales or account support experience who thrives behind the scenes, enjoys keeping projects organized, and understands how to move opportunities forward. Rather than owning the sales conversation, you'll help remove administrative work from the Inside Sales team so they can focus on building relationships and closing business.

You'll play an important role in ensuring trade customers receive timely follow-up, accurate information, and a seamless experience throughout the sales process.

Seasonal Employment

  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th 2027
  • Hourly Rate: up to $30/hour

What You'll Do:

  • Support Design & Sales Specialists with administrative tasks throughout the sales cycle
  • Offer elevated, consultative service across multiple channels (in person, chat, text, email, phone) to create a personalized experience 
  • Deliver exceptional design and product expertise to Ernesta's customers
  • Support the Inside Sales tea, through communication and proactive outreach
  • Qualify leads and identify opportunities for upselling, cross-selling, and expanding customer orders
  • Advise customers on how to size, floor plan layouts, and material selection
  • Ability to navigate between multiple software applications 
  • Maintain a clean, organized, and on-brand showroom that delights clients at every touchpoint
  • Spread kindness through every touchpoint, creating brand fans!
  • This is an in-person role, based out of our showroom located at 138 W Maple Rd. in Birmingham, MI.

Qualifications Include: 

  • 2+ years of experience in a consumer-facing role
  • 2+ years of customer service and/or direct consumer sales
  • High level of proficiency working online across multiple software tools such as Zoom, Google suite, Salesforce, Gladly, Shopify
  • Solutions oriented with sound judgment, business sense, and high integrity
  • Willingness to work in a collaborative environment and wear many hats
  • Great time management and organizational skills 
  • Flexible schedule, including weekend and holiday hours

Nice to Have:

  • Knowledge and enthusiasm for the design industry
  • Home furnishings or design industry experience.
  • BA or experience working in a creative field, interior design, art history, architecture, etc.
  • Account management experience 

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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