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Shop Manager Jobs in Santa Rosa, CA (NOW HIRING)

Ross Stores

Store Manager

Napa, CA · On-site

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our ... Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets ...

Ross Stores

Store Manager

Napa, CA · On-site

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our ... Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets ...

Woodgrain, Inc.

Door Shop Associate- Sonoma,

Sonoma, CA · On-site

$17.75 - $23.50/hr

Door Shop Associate- Sonoma, Posting Start Date: 6/2/26 Division: Distribution Posting Area ... and inventory management. * Troubleshooting : Identify and resolve machine malfunctions or ...

Midas

Automotive Service Manager

Napa, CA · On-site

$20 - $26/hr

Deliver and discuss pricing estimates with customers as well as promoting shop service specials * Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values ...

Ross Stores

Store Manager

Napa, CA · On-site

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our ... Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets ...

Midas

Automotive Store Manager

Napa, CA · On-site

$67K - $100K/yr

Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Recruit, hire, train, motivate ...

Michaels Stores

Full Time Sales Manager

Santa Rosa, CA · On-site

$19 - $23.70/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of ...

Michaels Stores

Sales and Services Manager

Petaluma, CA · On-site

$19.25 - $23.80/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of ...

Ross

Store Manager

Napa, CA · On-site

Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages ...

Ross Stores, Inc

Store Manager

Napa, CA · On-site

Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages ...

Krispy Kreme

Shift Supervisor

Rohnert Park, CA · On-site

$16.50 - $21/hr

Communicating with team members, guests, and management. * Use of POS systems, production equipment, and other shop technology, as permitted by applicable state age requirements. Physical ...

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All JobsShop JobsShop Manager JobsShop Manager Jobs in Santa Rosa, CA

Shop Manager information

See Santa Rosa, CA salary details

$34.4K

$71.4K

$107.7K

How much do shop manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for shop manager in Santa Rosa, CA is $71,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $87,500.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
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Shop Manager jobs near you
Infographic showing various Shop Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $71,362 per year, or $34.3 per hour.

Part-Time Sales Associate, Discovery Shop (Weekends)

American Cancer Society

Novato, CA • On-site

$22/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

165th of 783 rated non-profit organizations

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
The starting pay rate will be $22.00/hr.
This is a part-time position averaging approximately 15 hours per week.
The primary staffing need is Saturday and Sunday.
Candidates must have availability within the following operating window: Saturday and Sunday, approximately 9:30 AM-6:30 PM.
This role works closely with a volunteer team and may provide direction to volunteers and support store operations when management is unavailable.
POSITION SUMMARY:
Reporting to the Manager, Discovery Shop, the Sales Associate supports the daily operations of a retail resale store, contributing to revenue growth and ensuring an exceptional customer experience. Core responsibilities include assisting customers and donors, efficiently operating the point-of-sale (POS) system, maintaining accurate and visually appealing floor inventory and displays, assisting with donation intake, and completing tasks assigned by the Store Manager. Provides direction to volunteers, particularly in the absence of shop leadership, and is a role model at all times. This role supports daily operations, contributing to a positive, customer-focused atmosphere while upholding the values and mission of the American Cancer Society.
ESSENTIAL FUNCTIONS:
  • Provide support for daily store operations, including cleaning and processing merchandise, setting up visually appealing displays, restocking shelves, assisting at the register, maintaining organized sales floors and fitting rooms, following opening/closing procedures, and performing routine cleaning tasks to ensure a welcoming shopping environment. In the absence of management, responsible for complete store oversight. 30%
  • Provide comprehensive donor support by receiving donations, assisting with unloading items from donor vehicles, placing donations in designated areas, issuing donation receipts, and accurately processing each donation in accordance with organizational procedures. 25%
  • Deliver exceptional customer service by providing welcome greetings, assisting with floor navigation, facilitating merchandise sales, ensuring accurate point-of-sale transactions, and offering carry-out support to customers' vehicles when needed. 25%
  • Support the execution of strategic initiatives, Discovery Rewards (loyalty) program, promotional events, and budgeting guidelines aimed at achieving and surpassing annual Revenue and Net Income Goals. 10%
  • Support the store manager in creating social media content and other marketing campaigns assigned. 5%
  • Communicate to customers and donors, the mission of the American Cancer Society, toll free number and provide information about its direct services to the community. 5%

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School Diploma or Equivalent
  • Preferred Degree: Some college, including basic courses in business, mathematics, and economics is a plus.
  • Years of experience: 2 years prior retail/service experience. Some leadership experience a plus (i.e. key holder, lead or above.)
  • Driver's License Requirement(s): Valid driver's license not required but is a plus.
  • Vaccine Requirement(s): As required by government agencies for those working with the public.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Excellent communication and customer service skills.
  • Ability to multitask in a fast-paced retail environment.
  • Microsoft Office Suite operational ability (Word, Teams, Excel, Outlook)
  • Ability to learn and utilize retail software such as Point of Sale and reporting tools.

TRAVEL REQUIREMENTS:
  • Occasional, infrequent travel for store visits, team or regional meetings, and local donation pick-up as appropriate.

PHYSICAL REQUIREMENTS:
  • Frequent walking and standing and occasional sitting.
  • Often bend, lift and move up to 25 pounds.
  • Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Use of hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend; talk or hear.
  • While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
  • The noise level in the work environment is usually moderate.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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