Shop Manager Jobs in Federal Way, WA (NOW HIRING)

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POSITION SUMMARY:

Responsible for the assembly, painting, testing, and job management of all finished product according to customer specifications. This role is a key member of the production leadership team and will collaborate with respect and a continual improvement attitude as a leader/manager.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

(Safety Quality, Delivery, Cost; hereinafter referred to as S,Q,D,C)

• Attract, retain, train, lead and manage all assembly shop employees.
• Provide positive leadership for all employees, in a manner consistent with the company's vision and values.
• Maintains good records of organization in job processing, maintenance, personnel, procedures, and safety.
• Utilize shop equipment and personnel to their full capacity.
• Responsible for managing revenue and margin of jobs through the assembly shop.
• Responsible for Safety, Quality, Delivery, Cost of the assembly operations.
• Key contact for warranty, customer claims, and working with the salesforce to solve customer concerns/issues.
• Responsible for leading, managing and developing all assembly shop employees.
• Conduct mid-year, and annual performance reviews with all employees.
• Maintain confidentiality of the company and personnel information.
• Lead and participate in goal setting, planning, and decision making.
• Conduct monthly safety meetings.
• Ability to allocate overtime as needed to ensure exceptional customer service.
• Determine productive use of manpower (scheduling).
• Contribute to the design of manufacturing processes.
• Ensure safety & quality are built in to all our processes.
• Lead a positive and winning culture within the assembly shop team.
• Interface with customers and the salesforce on any warranty claims, concerns, or opportunities.
• With priority, work with suppliers as needed, to keep machine tools running and avoid downtime.
• Drive continual improvement initiatives to continually improve safety, quality, delivery, cost and morale.
• Work with the assembly shop to identify and implement cycle time reductions.
• Work with both the machine shop and assembly shop leadership to drive S,Q,D,C improvements.
• Lead capital improvement projects as assigned.
• Complete all estimates for updated repairs on all repair & return customer jobs. Also train buyer/planners on this activity.
• Provide and continually improve a daily end of shift production report.
• Key Performance indicators measurable for this role are engine revenue, margin, safety, quality, delivery, cost, and winning culture metrics / morale metrics.

DECISION MAKING:

Position will be required to work with the leadership team and production team to delivery exceptional customer service & quality, provide a safe and positive workplace, and manage financial responsibilities.

INTERNAL/EXTERNAL CONTACTS:

Position requires collaboration with other managers and department leads.

QUALIFICATIONS: EDUCATION and/or EXPERIENCE:

• A high school diploma or general education degree (GED) is required.
• Ability to design, innovate, and create process and/or machine improvements.
• Ability and experience working with suppliers and vendors.
• Customer service experience
• Excellent interpersonal and communication skills.
• Self-motivated and flexible.

Preferred Qualifications:

• Bachelor's Degree in Business Management or related Field
• High horsepower diesel engine knowledge.
• Highly skilled mechanic / craftsmen experience.
• Dyno testing experience and knowledge.
• Ability to lead & manage people while providing a positive environment that motivates a team.
• Proficiency in MS Office

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the accountabilities of the job. While performing the duties of this position, the employee is regularly required to stand, feel with their hands, reach and handle materials weighing up to 50 pounds. The employee will frequently need to stoop, bend, kneel, crouch, walk and handle materials weighing 10-50 pounds. On occasion the employee will need to handle materials weighing 20-50 pounds. Specific vision abilities required by this job include; close vision, distance vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. While performing the duties of this position, the employee is regularly exposed to moving objects (materials handled and transported throughout the plant via cranes, fork trucks and other employees). The employee is frequently exposed to airborne particles. The employee is also frequently exposed to sharp and abrasive edges which may result in scrapes, cuts and bruises. The employee is occasionally exposed to humid conditions. The noise level in the work environment is usually loud.

SAFETY:

All employees must complete initial Safety Training. Employees must ensure compliance with all safety policies, procedures, and work practices established by H-E Parts International. Avoid any activity that creates or poses a serious hazard to themselves or others while working for H-E Parts International. Immediately bring any safety concern to your supervisor, or others designated by departmental procedures. If any employee believes that performing an assigned work task or activity may pose a serious risk to life or health, discuss the issue immediately and directly with your supervisor. Prior to operating any equipment supplied by H-E Parts International, employees are to be adequately trained, equipped, monitored, evaluated, and guided as appropriate, to comply with established safety policies, standards, and procedures.