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Shop Manager Jobs in Decatur, GA (NOW HIRING)

Carl Black Automotive Group

BODY SHOP ESTIMATOR

Roswell, GA · On-site

$40K - $80K/yr

Reviews repair cost estimates with body shop manager. * Determines feasibility of repair versus replacement of parts, such as bumpers, fenders and doors. * Prepares insurance forms to indicate repair ...

Transdev

Maintenance Shop Supervisor

Marietta, GA

$70K - $75K/yr

Shop Supervisor The Shop Supervisor oversees the day-to-day functions in the maintenance, repair ... Works closely with location manager providing status of maintenance and budget requirements.Reviews ...

Transdev

Maintenance Shop Supervisor

Marietta, GA · On-site

$70K - $75K/yr

Shop Supervisor The Shop Supervisor oversees the day-to-day functions in the maintenance, repair ... Works closely with location manager providing status of maintenance and budget requirements.Reviews ...

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Shop Manager information

See Decatur, GA salary details

$30.8K

$63.7K

$96.2K

How much do shop manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for shop manager in Decatur, GA is $63,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $78,100.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs

What are the most commonly searched types of Shop jobs in Decatur, GA?

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Shop Manager jobs near you

Shop Foreman, Repair Focus

Nextran Truck Centers

Kennesaw, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Nextran Truck Centers rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

18th of 155 rated car dealerships

Job description

Nextran Truck Centers
Shop Foreman, Repair Focus - Kennesaw, GA
Are you looking to further develop your profession into a career? Are you driven by opportunity? Nextran Truck Centers is hiring!
As a Floor Foreman that has a Repair Focus, you are a valued member of our team leading, mentoring, and managing service shop personnel to ensure that an exceptional level of customer service is achieved by completing all jobs within the time frame promised as efficiently as possible. This person will regularly assist management with the development of technicians through On-The-Job Training, coaching, and discipline.
Essential Duties:
  • Maintains constant and accurate communication with Service Writers and the Lead Uptime Technician.
  • Assists the Lead Uptime Technician whenever necessary to ensure the highest level of customer satisfaction.
  • Minimizes customer wait time on new truck arrivals.
  • Works closely with the quality control process of all repairs to minimize Reworks, Comebacks, and any customer dissatisfaction with Nextran products and/or services.
  • Challenges technicians with assigned work.
  • Directly supervises technician Trainees.
  • Provides technical support to technicians and management.
  • Tracks Technician performance, and coaches them
  • Schedules training time for Technician skill development, and certifications.
  • Ensure tool room is organized, and the checkout procedure is being followed.
  • Directly responsible for enforcing each bay's cleanliness and organization.
  • Directly responsible for safety of the shop floor.
  • Follows Customer Contact and Communication Policy.
  • Follows all Nextran policies and procedures, including �Nextran's Pledge to Customers.�
  • Other duties may be assigned at any time based on departmental needs.
Skills and Qualifications:
  • Minimum 5 years� experience in heavy duty truck industry managing/ supervising technicians of Class 6, 7 and/or 8 trucks.
  • Have or quickly obtain Master Tech Certification for the OEM's Nextran services.
  • Ability to drive and climb into heavy-duty trucks; ability to squat, bend over, and lift components while performing truck repair
  • Strong interpersonal and verbal skills in order to communicate with customers, technicians, shop foreman, service writer, and vendors in a professional manner.
  • Computer proficiency
  • Experience with Asist and/or Karmak software is a plus
  • Valid CDL license (preferred)

Our Employees Benefit from:
Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance
Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP
Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth
Nextran Core Hiring Competencies:
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Decision Quality - Making good and timely decisions that keep the organization moving forward

Notice Regarding Job Posting Scams
We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.
We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.
If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.
Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.
We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer

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