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Shop Disney Jobs (NOW HIRING)

Guest Service Agent

Orlando, FL

$14 - $17.75/hr

A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is ... The resort's Marketplace is the hub for shopping, dining and entertainment with a gift shop, food ...

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Shop Disney information

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How much do shop disney jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for shop disney in the United States is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Shop Disney position, and why are they important?

To thrive as a Shop Disney retail associate, strong customer service abilities, attention to detail, and a keen interest in Disney merchandise are essential, along with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store operations is typically required. Exceptional communication, teamwork, and problem-solving skills help associates create memorable shopping experiences and resolve guest inquiries effectively. These skills ensure efficient store operations, high guest satisfaction, and alignment with the Disney brand's standards.

What is a Shop Disney job?

A Shop Disney job typically involves working for Disney's official online retail store, ShopDisney.com. Employees may work in roles such as customer service, order fulfillment, merchandising, or digital marketing to support the e-commerce platform. Responsibilities can include assisting customers with their orders, managing inventory, or creating engaging online experiences. These jobs may be remote or based in distribution centers, depending on the position.

What is the work environment like for a Shop Disney retail associate?

Shop Disney retail associates typically work in a fast-paced, guest-focused environment, either in physical Disney stores or supporting the brand’s online retail operations. Collaborating closely with fellow team members and store leaders, associates are responsible for assisting guests, restocking merchandise, maintaining visual displays, and ensuring the store reflects Disney’s high standards. The role may involve evening, weekend, or holiday shifts, given the popularity of Disney merchandise and extended shopping hours. Working in this environment offers the opportunity to develop customer service skills, grow within the retail sector, and share in the excitement of Disney's magical brand.

What cities are hiring for Shop Disney jobs? Cities with the most Shop Disney job openings:
What are the most commonly searched types of Shop Disney jobs? The most popular types of Shop Disney jobs are:
What states have the most Shop Disney jobs? States with the most job openings for Shop Disney jobs include:
Infographic showing various Shop Disney job openings in the United States as of May 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,745 per year, or $16.7 per hour.

Job description

Overview

Opportunity:  Cabana Attendant

Responsible for completing sales transactions and serving of the Pool cabanas. Associate is also responsible for providing excellent guests' service and support to both guests and internal partners while maintaining all service areas in the pool.

Essential Job Functions

  • Uses suggestive sales techniques to process order for rental of Cabanas for the day and assists guests with questions provide guest recovery
  • Responsible for obtaining guests information for the sales agreement and following proper cash handling procedures during the sales transactions. 
  • Maintains accurate logs of rented or returned Premium Services items to ensure appropriate inventory levels. 
  • Responsible for escorting guests to their rented Cabana.
  • Serve cabana guests by providing excellent guest service.
  • Maintains cleanliness and sanitation of Cabanas & equipment, rental products and towels including the use of cleaning agents. 
  • Inspect and maintain inventory of all rental products, identify and report maintenance issues
  • Processes all payments i.e. Room Charges, cash, credit card etc.
  • Other duties as assigned by management.

Position Requirements

  • High School Diploma preferred or equivalent experience. 
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform this function using unit of American money and weight measurement, volume, and distance.
  • Ability to deal with problems involving few concrete variables in standardized situations.

Work Environment and Context

  • Frequently standing up and moving about the pool area. 
  • Must be able to stand and exert well-paced mobility for at least 8 hours in length. 
  • Handling objects, safety equipment. 
  • Candidate must be able to lift 50 lbs., be able to work long hours/split shifts and be able to handle stressful conditions.
  • Schedule may include working holidays and weekends.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.

The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.

Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites - Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort's Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Employment Type: OTHER