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Shop Associate Jobs in Calgary, AB (NOW HIRING)

Always provide the highest quality of service to our guests and associates alike. * Greet guests as ... An experienced professional with previous experience as a Server in a coffee shop or hotel ...

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Shop Associate information

What are the key skills and qualifications needed to thrive as a shop associate, and why are they important?

To thrive as a Shop Associate, you need strong customer service abilities, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, problem-solving, and teamwork skills help you provide a positive shopping experience and resolve customer concerns efficiently. These competencies ensure smooth store operations, satisfied customers, and contribute to overall sales success.

How does a shop associate typically collaborate with other team members to ensure smooth store operations?

Shop Associates work closely with teammates such as cashiers, stock clerks, and supervisors to maintain an organized and welcoming store environment. This collaboration often involves communicating about restocking needs, assisting with inventory counts, and coordinating on customer service initiatives. Effective teamwork ensures that customers have a positive shopping experience and that tasks such as merchandising and cleaning are completed efficiently. Regular team meetings or shift briefings are common, providing opportunities to share updates, address challenges, and align on daily goals.

What is the difference between Shop Associate vs Cashier?

AspectShop AssociateCashier
Primary RoleAssist customers, stock shelves, maintain store appearanceHandle transactions, operate cash register, process payments
Required SkillsCustomer service, product knowledge, organizationMath skills, attention to detail, customer service
Work EnvironmentRetail stores, malls, supermarketsRetail stores, supermarkets, convenience stores
Common CertificationsNone typically requiredNone typically required

While both Shop Associates and Cashiers work in retail environments, Shop Associates focus on customer assistance and store upkeep, whereas Cashiers primarily handle transactions. The roles often overlap, but their main responsibilities differ, making each position essential for smooth store operations.

What is a shop associate?

Shop Associates are retail workers responsible for assisting customers, maintaining store organization, restocking shelves, and processing sales transactions. They often greet customers, answer questions about products, and help ensure a positive shopping experience. Shop Associates may also handle inventory, set up displays, and keep the store clean and orderly. Their role is essential for smooth store operations and customer satisfaction.
What are the most commonly searched types of Shop jobs in Calgary, AB? The most popular types of Shop jobs in Calgary, AB are:
Infographic showing various Shop Associate job openings in Calgary, AB as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Aerie - Brand Ambassador (Sales Associate)

AEO (Association for Enterprise Opportunity)

Calgary, AB โ€ข On-site

Part-time

Re-posted 5 days ago


Job description

YOUR ROLE
As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

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YOUR RESPONSIBILITIES
  • You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
  • You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
  • You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
  • You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
  • You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
  • You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
  • You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
  • You love interacting with people!
  • You're full of energy and can handle multiple tasks in a fast-paced environment.
  • You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
  • You love AE and Aerie products.
  • You've worked in retail before. #practicemakesperfect
  • You're at least 16 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
  • They work with REAL people - there's nothing like your #AEOFamily.
  • They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
  • They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
  • They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.
AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
For Brand Ambassador and Stock positions, hiring will be based on need - however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply.ย  For all other jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.