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Shipping Customer Service Jobs (NOW HIRING)

Condustrial, Inc.

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Shipping and Receiving Coordinator

Lugoff, SC · On-site

$20 - $24/hr

Key Responsibilities Customer Service & Documentation * Serve as the first point of contact for ... Shipping & Material Coordination * Oversee proper shipping of company materials, ensuring accuracy ...

Enpro

Shipping Clerk

Houston, TX · On-site

$15.75 - $18.50/hr

Monitor and respond to group email inboxes, communicating promptly with Receiving, Customer Service, and Operations to support daily workflow and resolve shipping-related questions. * Complete ...

Enpro Industries

Shipping Clerk

Houston, TX · On-site

$15.75 - $18.50/hr

Monitor and respond to group email inboxes, communicating promptly with Receiving, Customer Service, and Operations to support daily workflow and resolve shipping-related questions. * Complete ...

LGC Group

Shipping Assistant

Traverse City, MI · On-site

$16 - $20.50/hr

These services include packaging and shipping, customer service, sales and marketing, finance, and IT. LGC PT also offers an ISO / IEC 17043 accredited proficiency testing program for clinical ...

LGC Group

Shipping Assistant

Traverse City, MI · On-site

$16 - $20.50/hr

These services include packaging and shipping, customer service, sales and marketing, finance, and IT. LGC PT also offers an ISO / IEC 17043 accredited proficiency testing program for clinical ...

Gold Standard Auctions Llc

Shipper

Farmers Branch, TX

$18/hr

With a focus on customer service and adherence to shipping regulations, you will be responsible for efficiently packing, labeling, and shipping customer orders. Responsibilities: * Order Fulfillment:

Gold Standard Auctions Llc

Shipper

Dallas, TX

$18/hr

With a focus on customer service and adherence to shipping regulations, you will be responsible for efficiently packing, labeling, and shipping customer orders. Responsibilities: * Order Fulfillment:

Gold Standard Auctions Llc

Shipper

Farmers Branch, TX

$18/hr

With a focus on customer service and adherence to shipping regulations, you will be responsible for efficiently packing, labeling, and shipping customer orders. Responsibilities: * Order Fulfillment:

pca

Departmental Clerk

Waco, TX · On-site

$14.75 - $17.25/hr

Perform support function for one or more staff in one or more functional areas which include safety, shipping, customer service, production, and maintenance. * Completes, organizes, and coordinates ...

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Shipping Customer Service information

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How much do shipping customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for shipping customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are shipping customer service representatives?

Shipping customer service representatives are professionals who assist customers with inquiries and issues related to the shipping and delivery of goods. They handle tracking shipments, resolving delays, processing returns or claims, and providing information about shipping options, costs, and timelines. These representatives often communicate with customers by phone, email, or chat, serving as a bridge between clients and shipping operations to ensure a smooth delivery experience.

What is the difference between Shipping Customer Service vs Shipping Coordinator?

AspectShipping Customer ServiceShipping Coordinator
CredentialsHigh school diploma, customer service experienceHigh school diploma, logistics or supply chain knowledge
Work EnvironmentCustomer support centers, call centersWarehouse, shipping departments, logistics offices
Employer & Industry UsageRetail, e-commerce, manufacturingLogistics companies, warehouses, distribution centers
Common Search & ComparisonCustomer service roles in shippingLogistics and shipping planning roles

Shipping Customer Service focuses on assisting customers with shipping inquiries, tracking, and issue resolution. Shipping Coordinators handle the planning, scheduling, and coordination of shipments within the supply chain. While both roles involve shipping, the former emphasizes customer interaction, and the latter centers on logistics management.

What are some common challenges faced in a Shipping Customer Service role, and how can I prepare for them?

In a Shipping Customer Service position, you may encounter challenges such as resolving delivery delays, addressing lost or damaged shipments, and communicating complex shipping requirements to customers. It’s important to stay calm under pressure, be detail-oriented, and develop strong problem-solving skills. Familiarity with shipping software and logistics processes will help you handle these situations efficiently. Additionally, collaborating closely with warehouse and logistics teams can ensure quick resolutions and positive customer experiences.

What are the key skills and qualifications needed to thrive as a Shipping Customer Service representative, and why are they important?

To excel as a Shipping Customer Service representative, you need strong communication skills, thorough knowledge of shipping procedures, and experience with order processing, usually supported by a high school diploma or equivalent. Familiarity with shipping management software, CRM systems, and tracking tools is typically required. Problem-solving, patience, and attention to detail are vital soft skills for addressing customer concerns and handling logistical challenges. These abilities ensure timely, accurate shipments and positive customer experiences, which are essential to business operations and client satisfaction.
More about Shipping Customer Service jobs
What are the most commonly searched types of Shipping Customer Service jobs? The most popular types of Shipping Customer Service jobs are:
What job categories do people searching Shipping Customer Service jobs look for? The top searched job categories for Shipping Customer Service jobs are:
Shipping Customer Service jobs near you
Infographic showing various Shipping Customer Service job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 7% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Shipping and Receiving Coordinator

Shipping and Receiving Coordinator

Condustrial, Inc.

Lugoff, SC • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Condustrial, Inc. is now hiring a shipping and receiving coordinator in Lugoff, SC


We are seeking a highly organized and detail-oriented Shipping & Customer Service Coordinator to oversee the timely and accurate shipment of company materials while delivering exceptional customer service. This role plays a key part in ensuring smooth operations, accurate documentation, and positive customer experiences.


Key Responsibilities


Customer Service & Documentation

  • Serve as the first point of contact for customers, handling customer service needs, writing purchase orders (POs), creating routers, and managing all related correspondence.
  • Provide customer service support to additional clients as needed.
  • Prepare and applies labels/barcodes
  • Maintain customer paperwork in accordance with customer specifications.
  • Correct and revise invoicing issues promptly.
  • Schedule customer pickups and ensure accurate communication of shipment details.

Shipping & Material Coordination

  • Oversee proper shipping of company materials, ensuring accuracy and adherence to safety and quality standards.
  • Order structural materials and office supplies as needed.
  • Perform shipping clerk duties when required.
  • Clock jobs as they are completed to maintain accurate workflow tracking.
  • All other duties as assigned


Required Competencies

  • Strong math skills, including the ability to count, add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
  • Previous shipping and receiving experience
  • Strong written and verbal communication abilities.
  • Proficiency in reading and interpreting blueprints.
  • Forklift experience
  • High attention to detail and ability to manage multiple priorities.
  • Customer-focused mindset with strong problem-solving abilities.


Shift: M-F 7a-4p

Pay: $20-$24 (DOE)


Submit your resume online for immediate consideration!

Company Description

Condustrial, Inc. is an equal opportunity employer and a full-service construction and industrial supplemental staffing provider. We specialize in placing skilled construction and manufacturing personnel to help our clients effectively manage their business needs. We hire skilled workers on a full-time basis and offer a comprehensive benefits package, including medical, health, vision, dental, and life insurance, along with vacation pay. Our commitment to providing high-quality talent ensures that our clients are better equipped to succeed in their industries.
Condustrial logo

About Condustrial

Sourced by ZipRecruiter

Since 2002, Condustrial has been committed to connecting lives for the better with employment solutions to staffing, recruiting, and outsourcing needs. Condustrial is more than a place to work – it’s family. Together, we work to create success for our clients, opportunities for our applicants and better lives for everyone.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Greenville, SC, US

Year founded

2002

Social media

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