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Shipping Customer Service Jobs (NOW HIRING)

Enpro

Shipping Clerk

Houston, TX · On-site

$15.75 - $18.50/hr

Monitor and respond to group email inboxes, communicating promptly with Receiving, Customer Service, and Operations to support daily workflow and resolve shipping-related questions. * Complete ...

Enpro Industries

Shipping Clerk

Houston, TX · On-site

$15.75 - $18.50/hr

Monitor and respond to group email inboxes, communicating promptly with Receiving, Customer Service, and Operations to support daily workflow and resolve shipping-related questions. * Complete ...

Gates

Customer Service/Shipping Specialist

Elizabethtown, KY · On-site

$15.50 - $20.75/hr

Located in our Elizabethtown, KY facility, you will be a Customer Service / Shipping & Inventory Specialist.In this role, you will be directing and scheduling the operations department based on ...

Cardinal Services

Shipping Helper

Sandusky, OH · On-site

Prepare, package, and ship customer orders accurately and on time. * Verify products, quantities ... About Cardinal Staffing Services:At Cardinal Staffing, we are dedicated to helping individuals ...

New

Adecco

Shipping Clerk

Whittier, CA

$18/hr

... Customer Service and Project Coordinators. · Responsible for shipping customer orders out on time all the times. · Responsible for helping and managing shipping warehouse inventories. · ...

LGC Group

Shipping Assistant

Traverse City, MI

$16 - $20.50/hr

These services include packaging and shipping, customer service, sales and marketing, finance, and IT. LGC PT also offers an ISO / IEC 17043 accredited proficiency testing program for clinical ...

LGC Group

Shipping Assistant

Traverse City, MI · On-site

$16 - $20.50/hr

These services include packaging and shipping, customer service, sales and marketing, finance, and IT. LGC PT also offers an ISO / IEC 17043 accredited proficiency testing program for clinical ...

Adecco

Shipping Clerk

Whittier, CA

$18/hr

... Customer Service and Project Coordinators. · Responsible for shipping customer orders out on time all the times. · Responsible for helping and managing shipping warehouse inventories. · ...

Adecco

Shipping Clerk

Whittier, CA

$18/hr

... Customer Service and Project Coordinators. · Responsible for shipping customer orders out on time all the times. · Responsible for helping and managing shipping warehouse inventories. · ...

LGC Group

Shipping Assistant

Traverse City, MI · On-site

$16 - $20.50/hr

These services include packaging and shipping, customer service, sales and marketing, finance, and IT. LGC PT also offers an ISO / IEC 17043 accredited proficiency testing program for clinical ...

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Shipping Customer Service information

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How much do shipping customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for shipping customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are shipping customer service representatives?

Shipping customer service representatives are professionals who assist customers with inquiries and issues related to the shipping and delivery of goods. They handle tracking shipments, resolving delays, processing returns or claims, and providing information about shipping options, costs, and timelines. These representatives often communicate with customers by phone, email, or chat, serving as a bridge between clients and shipping operations to ensure a smooth delivery experience.

What is the difference between Shipping Customer Service vs Shipping Coordinator?

AspectShipping Customer ServiceShipping Coordinator
CredentialsHigh school diploma, customer service experienceHigh school diploma, logistics or supply chain knowledge
Work EnvironmentCustomer support centers, call centersWarehouse, shipping departments, logistics offices
Employer & Industry UsageRetail, e-commerce, manufacturingLogistics companies, warehouses, distribution centers
Common Search & ComparisonCustomer service roles in shippingLogistics and shipping planning roles

Shipping Customer Service focuses on assisting customers with shipping inquiries, tracking, and issue resolution. Shipping Coordinators handle the planning, scheduling, and coordination of shipments within the supply chain. While both roles involve shipping, the former emphasizes customer interaction, and the latter centers on logistics management.

What are some common challenges faced in a Shipping Customer Service role, and how can I prepare for them?

In a Shipping Customer Service position, you may encounter challenges such as resolving delivery delays, addressing lost or damaged shipments, and communicating complex shipping requirements to customers. It’s important to stay calm under pressure, be detail-oriented, and develop strong problem-solving skills. Familiarity with shipping software and logistics processes will help you handle these situations efficiently. Additionally, collaborating closely with warehouse and logistics teams can ensure quick resolutions and positive customer experiences.

What are the key skills and qualifications needed to thrive as a Shipping Customer Service representative, and why are they important?

To excel as a Shipping Customer Service representative, you need strong communication skills, thorough knowledge of shipping procedures, and experience with order processing, usually supported by a high school diploma or equivalent. Familiarity with shipping management software, CRM systems, and tracking tools is typically required. Problem-solving, patience, and attention to detail are vital soft skills for addressing customer concerns and handling logistical challenges. These abilities ensure timely, accurate shipments and positive customer experiences, which are essential to business operations and client satisfaction.
More about Shipping Customer Service jobs
What are the most commonly searched types of Shipping Customer Service jobs? The most popular types of Shipping Customer Service jobs are:
What job categories do people searching Shipping Customer Service jobs look for? The top searched job categories for Shipping Customer Service jobs are:
Shipping Customer Service jobs near you
Infographic showing various Shipping Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Fulfillment - Shipping

GSP Marketing Technologies

Madison, WI

$16.50/hr

Other

Re-posted 25 days ago

Job description

Description

Now hiring 1st shift shipping associate!

Become a part of a dedicated team that gets orders ready for customers relying on GSP Companies services throughout the US. Find the right GSP opportunity for you today!

Position responsibilities:

Selecting, packing, and shipping customer orders. If you like a fast-paced, physical position that gets you up and moving, we would LOVE to have you help bring our customers' orders to life.

Pay range starts at $16.50, commensurate with experience!

GSP Companies is committed to a diverse and inclusive workplace. GSP Companies is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requirements

 Basic qualifications:

  • Ability to pass a Basic Skills Assessment
  • Ability to understand and adhere to all safety requirements
  • Ability to successfully complete a drug screen and background check
  • Read and understand English
  • Familiar with UPS and Fedex shipping

Must be able to work overtime, including extended shifts and weekends, when needed. 

Apply