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Shift Manager Jobs in Waterloo, IA (NOW HIRING)

Arby's

Shift Manager - FT

Evansdale, IA · On-site

$14 - $15/hr

$14 - $15 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve ...

Kwik Trip, Inc.

Entry Level Manager

Waterloo, IA · On-site

$18 - $23.79/hr

Kwik Star 732 Pay Range: $18.00 to $23.79 Shift: Variable Actual pay will be based on various ... Shift Manager: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference ...

Freddy's of Iowa

Shift Supervisor

Waterloo, IA

$17/hr

Part-Time or Full-Time Shift Supervisor WHY JOIN FREDDY'S OF IOWA? At MLY Investments, LLC, we are ... Freddy's offers hands-on management training, advancement opportunities, and a fun, fast-paced work ...

KFC

KFC Shift Supervisor

Waterloo, IA · On-site

$14.75 - $18.75/hr

If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still ...

KFC

KFC Shift Supervisor

Cedar Falls, IA · On-site

$14 - $17.75/hr

If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still ...

KFC

KFC Shift Supervisor

Waterloo, IA · On-site

$14.75 - $18.75/hr

If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still ...

KFC

KFC Shift Supervisor

Cedar Falls, IA · On-site

$14 - $17.75/hr

If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still ...

Dairy Queen

Assistant Manager

Cedar Falls, IA

Assistant Manager Qualifications: * 2+ years previous experience as a restaurant Shift Manager, Assistant Manager, or similar food service management role. * High school diploma or G.E.D. equivalent.

Fourteen Foods

Assistant Manager

Independence, IA · On-site

Assistant Manager Qualifications: * 2+ years previous experience as a restaurant Shift Manager, Assistant Manager, or similar food service management role. * High school diploma or G.E.D. equivalent.

Fourteen Foods

Assistant Manager

Cedar Falls, IA · On-site

Assistant Manager Qualifications: * 2+ years previous experience as a restaurant Shift Manager, Assistant Manager, or similar food service management role. * High school diploma or G.E.D. equivalent.

Dairy Queen

Assistant Manager

Independence, IA

Assistant Manager Qualifications: * 2+ years previous experience as a restaurant Shift Manager, Assistant Manager, or similar food service management role. * High school diploma or G.E.D. equivalent.

Hardee's

Shift Leader - 2958

Waverly, IA · On-site

$12.75 - $15.75/hr

Job Title - Restaurant Shift Leader/Hardee's NOW HIRING EXCEPTIONAL RESTAURANT SHIFT LEADERS If you ... Our managers do not manage from a distance but instead alongside crew employees in order to be more ...

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Shift Manager information

See Waterloo, IA salary details

$9

$16

$21

How much do shift manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for shift manager in Waterloo, IA is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

Can anyone be a shift manager?

Shift managers are typically required to have prior work experience in the industry, strong leadership skills, and sometimes a high school diploma or equivalent. Employers often look for candidates who can handle responsibilities such as supervising staff, managing schedules, and ensuring customer satisfaction. Certification or training in management or safety procedures may also be beneficial.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable position for those seeking management experience. However, it can involve long hours and high responsibility, which should be considered when evaluating its worth.

What skills does a shift manager need?

A shift manager needs strong leadership, communication, and organizational skills to oversee staff and operations effectively. They should be able to handle customer service issues, manage schedules, and work under pressure, often requiring familiarity with point-of-sale systems and basic business procedures.
More about Shift Manager jobs

What are the most commonly searched types of Shift jobs in Waterloo, IA?

The most popular types of Shift jobs in Waterloo, IA are:

What job categories do people searching Shift Manager jobs in Waterloo, IA look for?

The top searched job categories for Shift Manager jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Shift Manager jobs?

Cities near Waterloo, IA with the most Shift Manager job openings:

Shift Manager jobs near you
Infographic showing various Shift Manager job openings in Waterloo, IA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $34,290 per year, or $16.5 per hour.

Shift Manager - FT

Arby's

Evansdale, IA • On-site

$14 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Arby's rating

5.0

Company rating: 5.0 out of 10

Based on 1,205 frontline employees who took The Breakroom Quiz

63rd of 106 rated fast food restaurants

Job description

$14 - $15 per hour


Employer: DRM Inc.

Why should you join the DReaM Team?

  • To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
  • As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
  • Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
  • Health/Dental/Vision/Life Insurance*
  • Short Term Disability
  • Long Term Disability
  • Paid Time Off*
  • Employee Referral Bonus Opportunities
  • Years of Service Program
  • 401(k) Plan*

What will you be doing in the restaurant?

  • Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
  • Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
  • Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
  • Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
  • Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
  • Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
  • Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
  • Have FUN!

What does it take to join the fun & inspiring DReaM team?

  • The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
  • Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
  • Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
  • Have experience leading a diverse team in a restaurant capacity preferred.
  • Adequate driving record to include valid driver's license & insurance.
  • Ability to work flexible hours and work independently as well with a variety of personalities.
  • Background check completed satisfactorily * be at least 18 years old.
  • Ability to meet tight deadlines and work in a fast-paced environment.

DRM is EOE

*Based on Eligibility

Employment Type: FULL_TIME

What Arby's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Arby's logo

About Arby's

Sourced by ZipRecruiter

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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