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Shift Manager Jobs in Waterloo, IA (NOW HIRING)

Wendy's

Shift Manager

Waterloo, IA · On-site

$15 - $16.50/hr

Shift Supervisors play a critical role in our restaurant leadership team. Working closely with restaurant management, you'll help lead and train the crew to exceed customer expectations, ensure great ...

Wendy's

Shift Manager

Waterloo, IA · On-site

$15 - $16.50/hr

Shift Supervisors play a critical role in our restaurant leadership team. Working closely with restaurant management, you'll help lead and train the crew to exceed customer expectations, ensure great ...

Wendy's

Shift Manager

Cedar Falls, IA · On-site

$15 - $16.50/hr

Shift Supervisors play a critical role in our restaurant leadership team. Working closely with restaurant management, you'll help lead and train the crew to exceed customer expectations, ensure great ...

Jimmy John's

Shift Manager

Cedar Falls, IA

$13 - $16/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Jimmy John's

Shift Manager

Cedar Falls, IA · On-site

$14 - $17.75/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Jimmy John's

Shift Manager

Cedar Falls, IA · On-site

$13 - $16/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Noodles & Company

Restaurant Shift Manager

Waterloo, IA

$14 - $20/hr

We are hiring Shift Managers to lead, coach, and work alongside our teams to deliver great food and welcoming guest experiences. We know noodles, and we know how great food and genuine hospitality ...

Noodles & Company

Restaurant Shift Manager

Waterloo, IA · On-site

$14 - $20/hr

We are hiring Shift Managers to lead, coach, and work alongside our teams to deliver great food and welcoming guest experiences. We know noodles, and we know how great food and genuine hospitality ...

Noodles & Company

Restaurant Shift Manager

Waterloo, IA

$14 - $20/hr

We are hiring Shift Managers to lead, coach, and work alongside our teams to deliver great food and welcoming guest experiences. We know noodles, and we know how great food and genuine hospitality ...

Noodles & Company

Restaurant Shift Manager

Waterloo, IA

$14 - $20/hr

We are hiring Shift Managers to lead, coach, and work alongside our teams to deliver great food and welcoming guest experiences. We know noodles, and we know how great food and genuine hospitality ...

Five Guys

Shift Manager - 4089

Cedar Falls, IA · On-site

$18/hr

Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the ...

Five Guys

Shift Manager - 4089

Cedar Falls, IA · On-site

$18/hr

Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the ...

Five Guys

Shift Manager - 4089

Cedar Falls, IA · On-site

$18/hr

Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the ...

Parco LTD | Wendy's

Wendy's Shift Managers

Waterloo, IA · On-site

$15 - $16.50/hr

As a Shift Manager at Wendy's, you'll enjoy: * A competitive salary * Benefits package including medical, dental, and life insurance * 401(k) with Company Match * Paid Leave * Thanksgiving Day and ...

Parco LTD | Wendy's

Wendy's Shift Managers

Waterloo, IA · On-site

$15 - $16.50/hr

As a Shift Manager at Wendy's, you'll enjoy: * A competitive salary * Benefits package including medical, dental, and life insurance * 401(k) with Company Match * Paid Vacation * Thanksgiving Day and ...

Arby's

Shift Manager - FT

Cedar Falls, IA · On-site

$14 - $15/hr

$14 - $15 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve ...

Arby's

Shift Manager - FT

Cedar Falls, IA · On-site

$14 - $15/hr

$14 - $15 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve ...

Arby's

Shift Manager - FT

Evansdale, IA · On-site

$14 - $15/hr

$14 - $15 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve ...

Arby's

Shift Manager - FT

Waterloo, IA

$14 - $15/hr

$14 - $15 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve ...

Arby's

Shift Manager - FT

Waterloo, IA · On-site

$14 - $15/hr

$14 - $15 per hour Employer: DRM Inc. Why should you join the DReaM Team? * To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve ...

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Shift Manager information

See Waterloo, IA salary details

$9

$16

$21

How much do shift manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for shift manager in Waterloo, IA is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

Can anyone be a shift manager?

Shift managers are typically required to have prior work experience in the industry, strong leadership skills, and sometimes a high school diploma or equivalent. Employers often look for candidates who can handle responsibilities such as supervising staff, managing schedules, and ensuring customer satisfaction. Certification or training in management or safety procedures may also be beneficial.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable position for those seeking management experience. However, it can involve long hours and high responsibility, which should be considered when evaluating its worth.

What skills does a shift manager need?

A shift manager needs strong leadership, communication, and organizational skills to oversee staff and operations effectively. They should be able to handle customer service issues, manage schedules, and work under pressure, often requiring familiarity with point-of-sale systems and basic business procedures.
More about Shift Manager jobs

What are the most commonly searched types of Shift jobs in Waterloo, IA?

The most popular types of Shift jobs in Waterloo, IA are:

What job categories do people searching Shift Manager jobs in Waterloo, IA look for?

The top searched job categories for Shift Manager jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Shift Manager jobs?

Cities near Waterloo, IA with the most Shift Manager job openings:

Shift Manager jobs near you
Infographic showing various Shift Manager job openings in Waterloo, IA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $34,290 per year, or $16.5 per hour.

Shift Manager

Wendy's

Waterloo, IA • On-site

$15 - $16.50/hr

Full-time

Re-posted 22 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,349 frontline employees who took The Breakroom Quiz

80th of 106 rated fast food restaurants

Job description

Why Wendy's
Wendy's Shift Supervisor - Lead the Way!
Shift Supervisors play a critical role in our restaurant leadership team. Working closely with restaurant management, you'll help lead and train the crew to exceed customer expectations, ensure great results, and create a welcoming environment for both employees and guests.
Key Responsibilities:
Inspire and motivate crew members to always do their best.
Ensure guests enjoy an outstanding customer experience.
Drive great results while maintaining a warm and welcoming environment.
Develop and grow management skills in a fast-paced setting.
Foster a positive team atmosphere and lead by example.
Pay & Benefits:
Pay range: $15.00 - $16.50 per hour, based on experience.
Flexible scheduling options.
Employee discounts on food.
Career growth and advancement opportunities.
Join Wendy's as a Shift Supervisor and take your leadership skills to the next level while working in a fun, fast-paced environment!
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

What Wendy's employees say

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Workplace

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Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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