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Shift Manager Jobs in Jackson, WI (NOW HIRING)

Manna Hospitality Group

Shift Manager

Milwaukee, WI · On-site

$16 - $19/hr

Unity Care Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals ...

Dairy Queen

Shift Manager

Oconomowoc, WI

$15 - $19/hr

The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer's visit, while assisting and ...

McDonald's

Shift Manager

Milwaukee, WI · On-site

$16/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Milwaukee, WI · On-site

$16/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Pewaukee, WI · On-site

$14.75 - $18.50/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Oconomowoc, WI · On-site

$15 - $19/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Pewaukee, WI · On-site

$14.75 - $18.50/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Waukesha, WI · On-site

$15 - $19/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

West Allis, WI · On-site

$14.50 - $18.50/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Menomonee Falls, WI · On-site

$15 - $19/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

New Berlin, WI · On-site

$14.75 - $18.75/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Milwaukee, WI · On-site

$14.75 - $18.75/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Sussex, WI · On-site

$14.75 - $18.50/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Waukesha, WI · On-site

$15 - $19/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Menomonee Falls, WI · On-site

$15 - $19/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Mequon, WI · On-site

$13.25 - $16.75/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

SNS RESTAURANT INC

Shift Manager

Germantown, WI · On-site

$17 - $20/hr

As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the ...

McDonald's

Shift Manager

Milwaukee, WI · On-site

$14.75 - $18.75/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Glendale, WI · On-site

$14 - $17.75/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Milwaukee, WI · On-site

$14.75 - $18.75/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

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Shift Manager information

See Jackson, WI salary details

$9

$16

$21

How much do shift manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for shift manager in Jackson, WI is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.60 per hour, depending on experience, location, and employer.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

Is a shift manager an entry level job?

A shift manager position is typically not considered entry level; it usually requires previous experience in the industry, strong leadership skills, and knowledge of operational procedures. Many employers prefer candidates with some supervisory or team management experience before promoting to this role.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive hourly wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable stepping stone in management careers.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

More about Shift Manager jobs
What are the most commonly searched types of Shift jobs in Jackson, WI? The most popular types of Shift jobs in Jackson, WI are:
What cities near Jackson, WI are hiring for Shift Manager jobs? Cities near Jackson, WI with the most Shift Manager job openings:
Shift Manager jobs near you

Shift Manager

Manna Hospitality Group

Milwaukee, WI • On-site

$16 - $19/hr

Part-time

Medical, PTO

Posted 14 days ago

Job description

Ever consider running a multi-million dollar business? Wendy's is looking for qualified Shift Managers to do just that!
Looking for an employer that will treat you with RESPECT?
Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
  • Medical Benefits
  • Bonus Potential
  • Free Meals while Working*
  • College Assistance
  • Education Rewards/ GED Assistance
  • Company Chaplain
  • Direct Deposit
  • Tenure Recognition
  • Referral Bonus
  • Opportunity for Advancement
  • Uniforms
  • Vacation
  • Employee Assistance Program (ComPsych)
  • Unity Care
Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
This Wendy's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
Manna's Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
Job Description: Shift Manager at Wendy's
Position Title: Shift Manager
Reports To: Restaurant Manager/ General Manager
Position Overview:
The Shift Manager at Wendy's is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front-line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The Shift Manager plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service. This is a hands-on leadership position that requires excellent communication, problem-solving, and multitasking skills.
Key Responsibilities:
  1. Leadership & Team Supervision:
    • Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently.
    • Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment.
    • Ensure the team is trained on company policies, procedures, and best practices.
    • Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered.
  2. Customer Service:
    • Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly.
    • Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression.
    • Lead by example in providing friendly and efficient service to all guests.
  3. Operational Efficiency:
    • Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures.
    • Ensure that food is prepared to Wendy's quality standards and is delivered to customers in a timely manner.
    • Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness.
  4. Financial & Cash Handling:
    • Ensure accurate cash handling and register operations, including opening and closing registers, counting cash, and processing transactions.
    • Assist in managing labor costs by adjusting staffing levels as needed to meet demand.
    • Maintain adherence to company policies for handling cash, credit cards, and other forms of payment.
  5. Staffing & Scheduling:
    • Ensure that breaks, meal periods, and shifts are managed appropriately for staff.
    • Step in as needed to cover shifts or assist with additional tasks when required.
  6. Food Safety & Sanitation:
    • Ensure the restaurant is compliant with health and safety regulations, including food handling, sanitation, and cleanliness standards.
    • Monitor kitchen and dining areas to ensure that cleanliness standards are consistently maintained throughout the shift.
    • Oversee the proper storage and handling of food and supplies to prevent waste or contamination.
  7. Problem-Solving & Decision Making:
    • Make quick and effective decisions in response to operational challenges, customer issues, or staff concerns.
    • Resolve conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed.
  8. Communication & Reporting:
    • Communicate effectively with management, staff, and guests to ensure smooth operations.
    • Report any issues, equipment malfunctions, or significant occurrences to the Restaurant Manager.
    • Provide feedback to the management team on employee performance and operational improvements.

Skills & Qualifications:
  • Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
  • Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
  • Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
  • Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
  • Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
  • Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.

Job Requirements:
  • Ability to stand for extended periods (4-8+ hours) with periodic breaks.
  • Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
  • Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
  • Capability to walk up and down stairs and use a step ladder as needed.
  • Occasional sitting, talking, and active listening as required by the role.
  • Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
  • Ability to move around the kitchen quickly and efficiently.
  • Compliance with food safety and sanitation regulations.

Work Environment/ Job Conditions:
  • Flexible scheduling, including nights, weekends, and holidays.
  • Work in a loud, fast-paced environment.
  • Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
  • May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
  • Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
  • Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
  • Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
  • Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
  • Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.

This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy's. Specific duties and requirements may vary by location or role.

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