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Shared Services Associate Jobs in Ontario (NOW HIRING)

Client Services Team Lead

Burlington, ON · On-site

CA$55K - CA$70K/yr

The Client Services Team Lead will oversee a team of 10 - 15 Client Services Associates and provide ... Enjoy working in an office and leading a team, giving feedback and working towards shared goals

Dentist

Toronto, ON · On-site

CA$200K - CA$300K/yr

Our associate positions include opportunities for General Dentists, Pediatric Dentists ... like shared services and access to capital, with the independence and autonomy you love about ...

Dentist

Toronto, ON

CA$200K - CA$300K/yr

Our associate positions include opportunities for General Dentists, Pediatric Dentists ... like shared services and access to capital, with the independence and autonomy you love about ...

Associate

Toronto, ON · On-site

CA$37K - CA$50K/yr

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will ... Our Employment Opportunities At RBC, we are guided by living shared values of Client First ...

... service and fulfillment in connection with their financial plan. Maximize opportunities to ... shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning ...

... service and fulfillment in connection with their financial plan. Maximize opportunities to ... shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning ...

CA$75/hr

Latitude to independently negotiate pricing and value-added services based on quoting ... Tracks market trends and develops competitive insights to be shared among the business unit.

CA$65K - CA$75K/yr

Latitude to independently negotiate pricing and value-added services based on quoting ... Tracks market trends and develops competitive insights to be shared among the business unit.

The associate would also have exposure to some of the following areas of responsibility, which will ... Serve as liaison between shared services group and the local business. * Assist with leading ad ...

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Shared Services Associate information

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the most commonly searched types of Shared Services jobs in Ontario?

The most popular types of Shared Services jobs in Ontario are:

What are popular job titles related to Shared Services Associate jobs in Ontario?

For Shared Services Associate jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Ontario look for?

The top searched job categories for Shared Services Associate jobs in Ontario are:

Infographic showing various Shared Services Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Analyst, Accounting (Shared Services)

Sleep Country Canada

Brampton, ON

CA$55K - CA$65K/yr

Full-time

Medical, Dental

Re-posted yesterday


Job description

In this role you will:

  • Serve as a key member of the Accounting Shared Services team, supporting financial accuracy and operational efficiency. 
  • Perform daily audits of store transactions, analyze and resolve out-of-balance issues, and complete timely reconciliations and correcting entries.
  • Coordinate with other teams to ensure transactions are reflected accurately in the financial systems. 
  • Escalate issues to the proper departments and follow through to resolution.
  • Take the lead reviewing and assessing existing accounting operational processes. 
  • Analyze root causes of issues and recommend improvements through automation, standardization, and advanced analytics.
  • Support and document various ERP, Financial systems and other tools enhancement initiatives to further streamline the financial process end to end. 
  • Build and perform testing scripts, identify and track issues. 
  • Track project progress and prepare summary reports and findings for accounting management team.
  • Execute, implement projects and monitor the processes from end-to-end.
  • Prepare policy and procedures, review and provide recommendations for standard operating procedures and ensure documentation is current.
  • Support, document and track the accounting operations issues, troubleshoot and resolve issues related to data reconciliation through ERP and legacy financial systems during monthly close.   
  • Preparation of ad-hoc analysis and special projects as requested.            

The Qualifications and Experience we like to see:

  • University/College Degree in Accounting, Finance or related discipline.
  • Ideally have 2- 3 years of experience in a similar position.
  • Strong conceptual, problem solving, relationship building and time management skills with the ability to manage competing deadlines.
  • Strong communication (written and verbal), attention to detail and ability to quickly learn various tasks.
  • Advanced skills in Excel (power query, pivot tables, v-lookups), Word, Outlook
  • Experience with Oracle and Cadency would be an asset.
  • Ability to work independently and as part of a team.
  • Comfortable training the Finance/Accounting team with new processes.
  • Ability to foster collaborative, cross departmental relationships to meet common objectives.

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

  • This is not a job but a CAREER with opportunities for growth and advancement
  • Diverse and inclusive work environment
  • We will invest in you and provide extensive training, mentoring and continuous development
  • Access to training and development platforms
  • Full medical, dental benefits and a Deferred Profit Sharing Program
  • Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
  • Associate Discount Program where you will be able to enjoy some of the world's best sleep products
  • Maternity/Parental leave top up benefits
  • Tuition Reimbursement Program that covers professional AND personal development
  • Long service awards, celebrations and other social events
  • Associate Referral Program
  • Paid day off to volunteer at your local charity of choice
  • Recognized as one of Canada's Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Additional Information

This is a current open position.  The salary range for this position is $55,000-$65,000 annually.  Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labor market.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight's. 

Guided by our values - We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence - we are building on our 30-year foundation of taking care of each other and our customers' sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada's leading sleep partner. 

We're looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.