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Shared Service Jobs in Illinois (NOW HIRING)

CFS

AR and AP

Chicago, IL · On-site

$2.0K/wk

As a Senior Shared Services Analyst , you will play a key role in identifying process inefficiencies, resolving complex operational challenges, and partnering with stakeholders across finance ...

ZF

Finance/AcctTeamLead/Sup-Gen

Vernon Hills, IL · On-site

$98K - $123K/yr

Collaboration with Shared Services / Global Finance Your profile as an Accounting & Finance Principal/Lead * Master's degree in Finance, Accounting, Economics, Business Administration, or a related ...

Collabera

Content Analyst

Moline, IL

This individual will be monitoring the Shared Service inbox for requests. Requests are typically very tactical in nature and may take 10 minutes or a few weeks to complete. They will also have ...

Robert Half

Accounting Supervisor

Chicago, IL · On-site

Work directly with the corporate accountant and shared service center to manage/coordinate month end close * Prepare monthly and quarterly journal entries and account recs for the corporate general ...

Tstc

Program Team Lead

Campus, IL

$88K - $101K/yr

Collaborate with shared services on curriculum and content development, ensuring industry and community relevance in the vetting and submission of statewide advisory committee membership based upon ...

ZF Group

Finance/AcctTeamLead/Sup-Gen

Vernon Hills, IL · On-site

$98K - $123K/yr

Collaboration with Shared Services / Global Finance Your profile as an Accounting & Finance Principal/Lead * Master's degree in Finance, Accounting, Economics, Business Administration, or a related ...

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All JobsShared Service JobsShared Service Jobs in Illinois

Shared Service information

See Illinois salary details

$12

$22

$37

How much do shared service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shared service in Illinois is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.54 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are the most commonly searched types of Shared Service jobs in Illinois?

The most popular types of Shared Service jobs in Illinois are:

What are popular job titles related to Shared Service jobs in Illinois?

For Shared Service jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Shared Service jobs in Illinois look for?

The top searched job categories for Shared Service jobs in Illinois are:

What cities in Illinois are hiring for Shared Service jobs?

Cities in Illinois with the most Shared Service job openings:

Shared Service jobs near you
Infographic showing various Shared Service job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,427 per year, or $22.3 per hour.

Senior SAP Project Manager

Prophecy Technologies

Chicago, IL • On-site

Full-time

Posted 25 days ago

Job description

Role Overview:
This role is for an experienced and strategic Senior Project Manager to join a newly established center-lead strategy, focusing on a multi-year initiative to globalize Procurement processes, tools, and ways of working. The position is critical for leading and executing transformational initiatives as part of Global Procurement's digital transformation to SAP Guided Buying and SAP 4Hana in 2026. The ideal candidate will possess expertise in enterprise project and change management, process optimization, and end-user training and adoption, with a strong ability to navigate organizational change.
Key Responsibilities:
  • Lead the end-to-end deployment of a pre-defined organization change blueprint across 19 major markets and 20+ small/medium countries.
  • Collaborate with internal and external cross-functional teams to manage project timelines, risks, and deliverables.
  • Drive change and communication initiatives with the designated Change Management team to ensure stakeholder buy-in and adoption.
  • Serve as the on-site advocate for change, addressing concerns and ensuring clear communication.
  • Develop and deliver comprehensive, multi-modal training programs for key users and end-users.
  • Ensure all program activities adhere to pre-defined global template processes and address any gaps.
  • Act as the primary point of contact for deployment-related updates and provide regular progress reports to stakeholders.
  • Actively support the Transformation Director in delivering against Elevate goals and drive process efficiency through digital tools.
  • Partner with regional shared service centers (SSCs) to standardize P2P processes.

Required Skills:
  • Deep knowledge of enterprise project management methodologies.
  • PMI and/or PROSCI project and change management standards.
  • Enterprise resource management: SAP Ariba/SAP P2P (must-have).
  • Project Management tooling: Jira, Smartsheets, MS Project.
  • Strong expertise in change management, including tools and methodologies.
  • Excellent communication, stakeholder engagement, influencing, and training skills.
  • Ability to work in a fast-paced, global environment with diverse teams.
  • Strategic thinking, problem-solving, and process-oriented with high attention to detail.
  • Strong leadership and project management skills.
  • Proficiency in developing user-focused training and communication strategies.
  • Hands-on experience working with shared services transformations (with recharge models), SAP solutions, and P2P process frameworks.

Qualifications:
  • Bachelor's degree in Business, Supply Chain, IT, or a related field.
  • Minimum of 5+ years of experience in procurement or commercial transformation, system implementation, or similar enterprise roles.
  • Experience in developing, migrating, or realigning procurement or commercial functions.
  • Willingness to travel to Chicago.

Preferred Skills:
  • SAP 4Hana experience.
  • Purchase to pay frameworks/tools/understanding.

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