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Services Manager Jobs in Simcoe, ON (NOW HIRING)

Sienna Senior Living

General Manager

Tillsonburg, ON

CA$80K - CA$101K/yr

General Manager | Permanent Full-Time Aspira Harvest Crossing Retirement Living Salary: $80,839 ... Your skills in this area will help promote our services and enhance our reputation and reach • ...

Ardene

Store Manager

Brantford, ON · On-site

CA$22 - CA$28.47/hr

The Store Manager is responsible for merchandising, customer service, as well as their teams training & development. The Store Manager must adhere to all company policies and procedures and must be a ...

BMO Capital Markets

Branch Manager

Simcoe, ON · On-site

Retail Banking Sales & Service Guides, directs, and coaches employees to deliver exceptional ... Resolves complex or unresolved customer situations or escalates to the next higher manager for ...

Ardene

Store Manager

Brantford, ON · On-site

CA$22 - CA$28.47/hr

The Store Manager is responsible for merchandising, customer service, as well as their teams training & development. The Store Manager must adhere to all company policies and procedures and must be a ...

A&W Canada

Restaurant Manager

Brantford, ON · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Restaurant Manager

Brantford, ON · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Restaurant Manager

Caledonia, ON · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Restaurant Manager

Brantford, ON

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Tim Hortons

Assistant Manager

Brantford, ON

Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant. Your 1-3 years of quick ...

Tim Hortons

Assistant Manager

Ingersoll, ON · On-site

CA$18.50 - CA$20.50/hr

As an Assistant Manager you empower and lead your team to deliver exceptional guest experiences ... Your 3 -5 years of quick service experience in a supervisory role combined with your practical ...

A&W

Assistant Manager

Caledonia, ON

The Assistant Manager duties include, but are not limited too: * Managing the staff to help ... Working as a team with co-workers to achieve service times * Spending reasonable amount of time ...

A&W Canada

Assistant Manager

Caledonia, ON · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Assistant Manager

Brantford, ON

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Assistant Manager

Brantford, ON

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Assistant Manager

Caledonia, ON

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

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Services Manager information

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What cities near Simcoe, ON are hiring for Services Manager jobs?

Cities near Simcoe, ON with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Simcoe, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Quality Manager

Marwood International

Tillsonburg, ON

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Quality Manager 

Location: Tillsonburg 

Shift: Days 

Apply today to join our team at Marwood International Inc. as an opportunity exists within our company

Why Join Marwood

Who We are:

  • Marwood International Inc. is a full service, award-winning, Tier I and 2 automotive OEM structural components and modular assembly supplier, that focuses on waste elimination and light-weighting initiatives from prototypes to full volume products to end of life service parts throughout Canada, US and Japan.
  • Marwood is also a well-established Canadian owned manufacturing company which have been in the industry for 30+ years!
  • We are community oriented, and focused on health and wellness.

We are happy to have you join our team!

We offer:

  • Competitive Pay plus premiums
  • GREAT benefits and Perks: dental, medical and vision coverage, as well as outstanding pension plan and more
  • Also, company provided uniforms!

Apply today to speak with our recruiter!

Your Role and Responsibilities

  • Ensure that all Plex requirements pertaining to the quality system are accurate and up to date
  • Ensure all Legal Employment Due Diligence Compliance requirements are met
  • Conduct and lead Quality System Audits in compliance with the requirements ofIATF and other customer specific requirements
  • Internal Quality Audits of all Policies, Procedures, Work Instructions, as outlined in Marwood Quality Manuals
  • Issue Supplier Non-Conformance Reports and follow up on countermeasure completion
  • Conduct and lead supplier/vendor audits in both existing countermeasure follow up (CARs) as well as new vendor onboarding in compliance with the QMS
  • Conduct customer specific audits with the responsible AQS team during pre/mass production activities
  • Develop and conduct training on check fixture and gauge use, welding consumable conditions, Marwood quality systems, and customer audit results
  • Management of external sorting and containment service suppliers for work approvals and payment
  • Assist in development of robust APQP activities
  • Review LPA findings and develop trend analysis of non-conforming areas with corrective actions
  • Review quality for divisions including sort, safe launch and scrap coinciding with KPI for each and develop countermeasures to eliminate waste processes
  • Provide communication to customer base in any corporate quality related events
  • Coordination and scheduling of all lab functions (cut and etch, metallurgical, CMM/Scanner measurements, gauge repair and calibration) to fulfill customer and Marwood requirements with program management, AQS, engineering, maintenance, and production is completed on time
  • Ensure employee evaluations and performance appraisals are completed
  • Ensure employee time clock records and vacation time is accurate and correct via Plex system
  • Assist other Managers on projects as required
  • All other relevant tasks as assigned

Key Requirements:

  • University or College Graduate in Engineering Science/Quality Program
  • Grade 12, GED, or equivalent
  • Five (5) years plus Quality Management experience

Additional Technical and Professional Requirements:

  • Computer literacy - Moderate level of proficiency with standard email, spreadsheet and word-processing software (Outlook, Excel, Word), and Plex
  • Successful completion of recognized Internal Quality Auditing Program
  • Computer/administration efficiency skills in all required areas
  • Quality Audit and Testing Program completion
  • Production Part Approval Process (PPAP) development and documentation completion
  • Gauge and Fixture Control Program completion

Marwood is committed to creating a diverse and inclusive company culture. As an equal opportunity employer all qualified candidates will receive consideration for employment without regards to disability, sex, race, gender identity, sexual orientation, religion, national origin, age, or any other protected status under applicable legislation.

We are committed to giving people with disabilities an equal opportunity to provide feedback and access any information they may need. Please advise us at any point during the recruitment process if you require accommodation.

We would like to thank all candidates for expressing interest however, only those selected for interviews will be contacted. Pre-employment screening will be required.

For more information, please visit our website: www.marwoodinternational.com

Apply