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Services Manager Jobs in Simcoe, ON (NOW HIRING)

Tim Hortons

Store Manager

Brantford, ON

Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant. Key Responsibilities: * Operations Management ...

Tim Hortons

Restaurant Manager

Ingersoll, ON · On-site

This role involves primarily a guest service focus, working with, directing and leading team ... Previous management experience preferred ABOUT THE COMPANY Job applicants responding to this ...

Tim Hortons

Restaurant Manager

Ingersoll, ON · On-site

As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences ... This role involves primarily a guest service focus, working with, directing and leading team ...

A&W

General Manager

Caledonia, ON · On-site

Managing the staff to help maintain and achieve restaurant targets and standards ... Coaching the staff to provide excellent customer service representative of the A&W brand

RHI Magnesita

Sales Manager

Brantford, ON · On-site

You'll manage direct and indirect sales through the local sales and service team, lead human resource efforts, and provide essential product and system knowledge to support your team. What You'll Do:

POWERGROUP Resources

Project Manager

Cayuga, ON · On-site

CA$22 - CA$25/hr

Reporting to the Sales Operations Manager, you'll oversee customer projects from order intake through production, delivery, and post-sale support while ensuring exceptional customer service and on ...

Legends Tap House & Grill

Server /Manager

Paris, ON

As a Server /Manager, you will form a memorable bond with our guests through food and drink suggestions, prompt and accurate service, and a great attitude. You will be a member of a cohesive team ...

Dollar Tree

Store Manager

Dunnville, ON · On-site

... service. Dollar Tree Canada is a division of Dollar Tree Inc., a Fortune 200 company and a leading ... As a Store Manager , you will be responsible for leading a team of associates to drive profitable ...

Sienna Senior Living

General Manager

Tillsonburg, ON · On-site

CA$80K - CA$101K/yr

General Manager | Permanent Full-Time Aspira Harvest Crossing Retirement Living Salary: $80,839 ... Your skills in this area will help promote our services and enhance our reputation and reach • ...

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Services Manager information

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What cities near Simcoe, ON are hiring for Services Manager jobs?

Cities near Simcoe, ON with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Simcoe, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Store Manager

Tim Hortons

Brantford, ON

Full-time

Re-posted 13 days ago

Job description

Join our growing team! We are looking for a Restaurant Manager!


As a Restaurant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.


Key Responsibilities:
  • Operations Management: Assist in the day-to-day operations of the restaurant & food service areas, ensuring all processes run smoothly & efficiently.
  • Team Development: Lead by example to motivate, mentor, and develop team members. Provide training on customer service, food safety, and operational procedures. Foster a culture of teamwork and professional growth.
  • Inventory Control: Manage inventory levels, ensure proper ordering of supplies, and minimize waste through efficient stock management.
  • Quality Assurance: Ensure food quality and safety standards are consistently maintained, and monitor health and sanitation compliance.
  • Customer Service: Address customer inquiries, concerns, and complaints in a professional and timely manner. Ensure customer satisfaction and enhance the guest experience.
  • Scheduling & Labor Costs: Help with employee scheduling, ensuring that shifts are properly filled and labor costs remain within budget.
  • Performance Monitoring: Track and evaluate team member performance, providing feedback and recognition to high performers while addressing any areas for improvement.
  • Financial Management: Assist with financial tasks, including cash handling, daily revenue reports, and cost controls.
  • Collaboration with Management: Work with the management team on marketing efforts, special promotions, and overall business strategies to drive sales and growth.

Qualifications:
  • Minimum of 1+ years in an Assistant Manager role in the quick service industry preferably Tim Hortons, with experience in team leadership and operations management.
  • Strong ability to develop team members, foster a positive culture, and provide constructive feedback.
  • Knowledge of inventory management, food safety standards, and health regulations.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to remain calm under pressure and manage multiple priorities in a fast-paced environment.
  • Flexibility to work days, afternoons, nights, weekends, and holidays as needed.
  • Passion for the food service industry and providing exceptional guest experiences.

REQUIREMENTS
  • Must be able to lift up to 50lbs
  • Friendly and outgoing
  • Ability to follow standards & procedures
  • Strong work ethic & ability to get the job done
  • 1 + years Assistant Manager experience
  • Strong communication skills




By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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