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Services Manager Jobs in Santa Rosa, CA (NOW HIRING)

Redwood Credit Union

Social Impact Manager

Napa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working knowledge of consumer financial services industry is preferred. The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in business management ...

Redwood Credit Union

Social Impact Manager

Napa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working knowledge of consumer financial services industry is preferred. The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in business management ...

Redwood Credit Union

Social Impact Manager

Napa, CA

Rated Superior in Service by more than 90% of Members, surveyed by SF Gate * Industry leading Net ... Ability to multi-task, manage multiple priorities and meet deadlines. * Strong analytical skills ...

Sutter Health

Manager, Inpatient Nursing

Novato, CA · On-site

  • Medical

  • Vision

Manages and provides overall operational and clinical nursing leadership to an inpatient department ... Develops plan of action to address current and future resource needs in order to meet service and ...

Sutter Health

Manager, Inpatient Nursing

Novato, CA · On-site

  • Medical

  • Vision

Manages and provides overall operational and clinical nursing leadership to an inpatient department ... service recovery, and ensuring appropriate patient care. • Reviews patient complaints and ...

Exchange Bank

Assistant Retail Service Manager - Sonoma

Sonoma, CA · On-site

$24.75 - $30.32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Assistant Retail Service Manager is responsible for managing branch operations, addressing ... and services and ability to refer. • Knowledge of teller and new accounts operations. • ...

Westamerica Bank

Customer Service Manager

Rohnert Park, CA · On-site

$70K - $71K/yr

Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service ...

Westamerica Bank

Customer Service Manager

Rohnert Park, CA · On-site

$70K - $71K/yr

Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service ...

24 Hour Fitness

Sales and Service Manager

Petaluma, CA · On-site

Cultivates Sales and Services team members' skills through continuous assessment, feedback and ... Manages overall performance, engagement, and personnel matters for Sales and Service team members.

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All JobsServices JobsServices Manager JobsServices Manager Jobs in Santa Rosa, CA

Services Manager information

See Santa Rosa, CA salary details

$30.1K

$89.3K

$150.3K

How much do services manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for services manager in Santa Rosa, CA is $89,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $127,400.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

Is a services manager a stressful job?

A services manager role can be stressful due to managing client expectations, overseeing team performance, and ensuring service quality. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Services jobs in Santa Rosa, CA?

The most popular types of Services jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Services Manager jobs?

Cities near Santa Rosa, CA with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $89,300 per year, or $42.9 per hour.

Guest Services Supervisor - Shell Vino Bello Resort

Travel + Leisure Co.

Napa, CA

$27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

Guest Services Supervisor - Shell Vino Bello Resort
  • Central Location, Napa area, California, United States, 94558
  • Guest Services
  • Full Time
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We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How Youll Shine:
As a Guest Services Supervisor, youll set the bar of excellence for your team every day. Through positive leadership, youll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, youll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name.
How You'll Make an Impact:

  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.

  • Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team

  • Ensure daily checklist duties and tasks are fully completed with follow-up communications.

  • Maintain room inventory accurately and efficiently.

  • Administer schedule adjustments that satisfy all guest, associate, and financial requirements.

  • Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.

  • Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.

  • Support customer service standards that exceed guest expectations and directly communicate reservation flag information.


What Youll Bring:

  • Valid drivers license.

  • Demonstrated ability to work under pressure.

  • Basic leadership skills with ability to coach, mentor, and train staff.

  • Excellent verbal and written communication as well as excellent hospitality service skills.

  • Working knowledge of various computer software programs

  • including property management systems.

  • Comprehension and literacy for analyzing reports.

  • 1 year of supervisory or management level experience.

  • 1 year of hotel, timeshare or hospitality service experience.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation

The hourly rate for this role is $27.50.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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