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Services Manager Jobs in Santa Rosa, CA (NOW HIRING)

Auberge Collection

Guest Services Manager

Napa, CA · On-site

$78K/yr

The Guest Services Manager oversees the daily operations of the Front Office and PBX (Beehive) teams, ensuring exceptional guest experiences and operational excellence. This leader serves as a coach ...

Stanly Ranch

Guest Services Manager

Napa, CA

The Guest Services Manager oversees the daily operations of the Front Office and PBX (Beehive) teams, ensuring exceptional guest experiences and operational excellence. This leader serves as a coach ...

Auberge Collection

Guest Services Manager

Napa, CA · On-site

$78K/yr

The Guest Services Manager oversees the daily operations of the Front Office and PBX (Beehive) teams, ensuring exceptional guest experiences and operational excellence. This leader serves as a coach ...

FAIRMONT

Senior Event Services Manger

Sonoma, CA

Serve as the lead Conference Services Manager for full-property buyouts and other high-profile events, coordinating planning and execution across all hotel departments * Act as the primary ...

AccorHotel

Senior Event Services Manger

Sonoma, CA · On-site

Serve as the lead Conference Services Manager for full-property buyouts and other high-profile events, coordinating planning and execution across all hotel departments * Act as the primary ...

AccorHotel

Senior Event Services Manger

Sonoma, CA · On-site

Serve as the lead Conference Services Manager for full-property buyouts and other high-profile events, coordinating planning and execution across all hotel departments * Act as the primary ...

Abode Services

Program Manager, Services

Napa, CA · On-site

$75K - $92K/yr

The Program Manager, Services will provide leadership, support, and oversight to a multidisciplinary team to assist adults and their families who are homeless and/or formerly homeless. This team will ...

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Services Manager information

See Santa Rosa, CA salary details

$30.1K

$89.3K

$150.3K

How much do services manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for services manager in Santa Rosa, CA is $89,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $127,400.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

Is a services manager a stressful job?

A services manager role can be stressful due to managing client expectations, overseeing team performance, and ensuring service quality. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Services jobs in Santa Rosa, CA?

The most popular types of Services jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Services Manager jobs?

Cities near Santa Rosa, CA with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $89,300 per year, or $42.9 per hour.

Client Services Manager

Senior Helpers North Bay

Santa Rosa, CA

Full-time

Re-posted 19 days ago

Senior Helpers rating

5.4

Company rating: 5.4 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

180th of 240 rated social care providers

Job description

Client Services Manager – Santa Rosa Office

Senior Helpers

Senior Helpers is seeking a Client Services Manager to join our Santa Rosa team. In this vital role, you’ll be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

As the Client Services Manager, you’ll oversee the delivery and development of all client services and caregiver support within the franchise territory. Your responsibilities will include ensuring high-quality care, supporting client and caregiver retention, and driving growth in client service hours. This is a full-time, salaried position.

Key Responsibilities

  • Client Engagement & Retention

    • Maintain consistent communication with new clients through caregiver introductions, first-day service calls, and a visit within the first 30 days.

    • Conduct bi-monthly client visits to assess care quality and client/family satisfaction.

    • Manage hospital, rehab, and facility visits as needed.

  • Care Management

    • Develop and update personalized care plans using LifeProfile (training provided).

    • Partner with schedulers to ensure the right caregiver fit.

    • Perform site checks to ensure caregivers follow care plans, policies, and Senior Helpers standards.

  • Business Development

    • Handle service inquiries, follow up on leads, and support revenue growth.

    • Represent Senior Helpers at networking events and serve as a professional ambassador for the company.

    • Seek opportunities to expand client hours, including through special programs and gift certificate offerings.

  • Team & Operational Support

    • Collaborate with internal teams to resolve client concerns.

    • Provide leadership in problem-solving, issue resolution, and service improvements.

    • Perform additional duties as assigned.

Qualifications

  • Industry Experience: Prior home care, healthcare, or senior services experience required.

  • Education: Bachelor’s degree and 3+ years of related work experience strongly preferred.

  • Client Management: At least 1 year of experience managing clients directly.

  • Skills:

    • Strong organizational and time-management skills.

    • Excellent verbal communication, relationship-building, and follow-up skills.

    • Ability to work independently and collaboratively in a fast-paced environment.

    • Creative problem-solving and proactive leadership.

  • Technical Proficiency: Skilled in Microsoft Word, Excel, Outlook, and internet use; quick learner of new software.

  • Mobility: Ability to travel within the territory for client visits.

Why Senior Helpers?

At Senior Helpers, we’re not just caregivers—we’re advocates for improving lives. Join a compassionate, mission-driven team where your contributions directly enhance the well-being of clients and their families.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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