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Services Manager Jobs in Appleton, WI (NOW HIRING)

Coborn's, Inc.

Guest Services Manager

Brillion, WI · On-site

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

Coborn's, Inc.

Guest Services Manager

Clintonville, WI · On-site

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

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Services Manager information

See Appleton, WI salary details

$26.8K

$79.7K

$134.1K

How much do services manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for services manager in Appleton, WI is $79,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $113,600.00 per year, depending on experience, location, and employer.

What is the role of a service manager?

A service manager oversees the delivery of services within an organization, ensuring customer satisfaction, managing staff, and coordinating operations. They often handle client relationships, monitor service quality, and implement process improvements, requiring strong leadership and communication skills.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Financial Officer, and Vice President, as well as specialized management positions like IT Manager, Sales Manager, and Operations Manager. These roles typically require extensive experience, leadership skills, and often relevant certifications or advanced degrees, with salaries varying by industry and location.

What are Services Managers?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a Services Manager, and why are they important?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How much does a service manager make?

The average annual salary for a services manager in Ohio is approximately $70,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, leadership skills, and the specific sector they work in, such as healthcare, automotive, or technology services.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Do you need a degree to be a service manager?

A degree is not always required to become a services manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, strong leadership skills, and industry-specific knowledge are often more important for this role.

How does a Services Manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.
What are the most commonly searched types of Services jobs in Appleton, WI? The most popular types of Services jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Services Manager jobs? Cities near Appleton, WI with the most Services Manager job openings:
Services Manager jobs near you
Infographic showing various Services Manager job openings in Appleton, WI as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $79,657 per year, or $38.3 per hour.

Guest Services Manager

Coborn's, Inc.

Brillion, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Coborn's rating

5.7

Company rating: 5.7 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

77th of 121 rated grocery stores

Job description

Overview
The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations. A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.
What's In It For Me?
Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.
We're proud to offer a variety of benefits to both our full-time and part-time employees, including:
  • 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
  • Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
  • Paid Time Off (PTO/Vacation)
  • Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
  • Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
  • Paid Military Leave
  • Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
  • Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
  • Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
  • Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
  • Tools, resources and opportunities for career growth and development
  • 401(k) plan options - we also match up to 20% of the first 5% contributed
  • Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
  • Education benefits including tuition discount and scholarship programs
  • Additional Voluntary Benefits - such as vision, accident and critical illness insurances

If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!
Qualifications
  • Must be at least 18 years of age;
  • Previous retail/customer service experience preferred

We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.
Company Introduction
Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team!
Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.
Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center.

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