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Services Manager Jobs in Madison, WI (NOW HIRING)

Wisconsin

Research Services Manager

Madison, WI

Research Services Manager Job Summary: The Department of Radiology, University of Wisconsin - Madison, School of Medicine & Public Health is seeking a Research Services Manager (RSM) who will serve ...

Stanton Optical

Clinical Services Manager

Madison, WI · On-site

Clinical Services Manager Reports to : Brand Manager Location : On-site store location Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role ...

Now Optics

Clinical Services Manager

Madison, WI · On-site

Clinical Services Manager Reports to : Brand Manager Location : On-site store location Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role ...

Now Optics

Clinical Services Manager

Madison, WI · On-site

Clinical Services Manager Reports to : Brand Manager Location : On-site store location Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role ...

Pizza Ranch

Guest Service Manager

Sun Prairie, WI · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Pizza Ranch

Guest Service Manager

Verona, WI · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

PR Master

Guest Service Manager

Verona, WI · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

PR Master

Guest Service Manager

Sun Prairie, WI · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Rentokil

Technical Service Manager

Madison, WI

$116K - $117K/yr

... services across more than 90 countries. We pride ourselves on being a trusted partner to many of ... Works collaboratively with Technical Account Managers and National Account Managers to drive ...

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Services Manager information

See Madison, WI salary details

$27.7K

$82.3K

$138.6K

How much do services manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for services manager in Madison, WI is $82,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $117,400.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Madison, WI?

The most popular types of Services jobs in Madison, WI are:

What cities near Madison, WI are hiring for Services Manager jobs?

Cities near Madison, WI with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $82,312 per year, or $39.6 per hour.

Dining Services Manager

Middleton, WI • On-site

Brookdale Senior Living, Inc.
Nursing and Residential Care Facilities • 10K+ employees

5.2

Company rating: 5.2 out of 10

Based on 533 frontline employees who took The Breakroom Quiz

211th of 243 rated social care providers

Free food

People enjoy working here

Recommended by students

Learn more about Brookdale Senior Living, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description


Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
  • Medical, Dental, Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility
  • Paid Time Off
  • Paid holidays
  • Company provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
  • Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
  1. Develops standards for organization and supervision of dining services.
  2. Maintains quality dining services within the prescribed budget.
  3. Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
  4. Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
  5. Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
  6. Prepares cleaning schedule, production worksheet and staff schedules.
  7. Maintains inventory of food and nonfood items.
  8. Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
  9. Develops and directs cost control system; prepares and submits department budget to director.
  10. Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
  11. Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
  12. Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.
Physical Demands and Working Conditions
  • Standing
  • Requires interaction with co-workers, residents or vendors
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • On-Call on an as needed basis
  • Reach with hands and arms
  • Possible exposure to communicable diseases and infections
  • Stoop, kneel, crouch, or crawl
  • Talk or hear
  • Exposure to latex
  • Ability to lift: Up to 25 pounds
  • Possible exposure to blood-borne pathogens
  • Possible exposure to various drugs, chemical, infectious, or biological hazards
  • Requires Travel: Occasionally
  • Vision

Brookdale is an equal opportunity employer and a drug-free workplace.
About Us
Brookdale is a Great Place to Be:
  • Gracious hospitality and neighborliness for our residents and families.
  • Home-like feel and all-around comfort for residents and visiting family members.
  • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
  • Industry leader in clinical care.
  • Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
  • Extensive corporate support including a robust training program.

What Brookdale Senior Living employees say

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