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Services Assistant Jobs in Arizona (NOW HIRING)

Indian Health Service

Social Services Assistant

Sacaton, AZ · On-site +1

$37K - $55K/yr

Summary Join the IHS as a Social Services Assistant and provide general social services to American Indian and Alaska Natives, addressing social and emotional needs that affect health. Work with a ...

PACS

Social Services Assistant

Phoenix, AZ · On-site

Essential Duties • Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility ...

Indian Health Service

Social Services Assistant

Sacaton, AZ · On-site +1

$40K - $76K/yr

Summary Join the IHS as a Social Services Assistant and provide general social services to American Indian and Alaska Natives, addressing social and emotional needs that affect health. Work with a ...

Indian Health Service

Social Services Assistant

Sacaton, AZ · On-site +1

$40K - $76K/yr

Summary Join the IHS as a Social Services Assistant and provide general social services to American Indian and Alaska Natives, addressing social and emotional needs that affect health. Work with a ...

Indian Health Service

Social Services Assistant

Sacaton, AZ · On-site +1

$37K - $55K/yr

Summary Join the IHS as a Social Services Assistant and provide general social services to American Indian and Alaska Natives, addressing social and emotional needs that affect health. Work with a ...

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Services Assistant information

What are the key skills and qualifications needed to thrive as a services assistant, and why are they important?

To thrive as a Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent communication, reliability, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities are essential for efficiently supporting daily operations, ensuring smooth workflow, and delivering excellent service to both staff and clients.

What is a services assistant?

Services Assistants are support staff who help ensure the smooth operation of various facilities or departments, such as healthcare, hospitality, or corporate environments. Their duties often include cleaning, stocking supplies, assisting with basic administrative tasks, and supporting other staff members. They play a crucial role in maintaining cleanliness, order, and efficiency. Services Assistants often interact with both staff and clients, providing a high level of customer service. The specific tasks can vary widely depending on the industry and employer.

What are some common challenges services assistants face when balancing multiple tasks during busy periods?

Services Assistants often work in fast-paced environments where they must juggle multiple responsibilities, such as assisting customers, maintaining inventory, and supporting team operations. During peak times, staying organized, prioritizing urgent tasks, and communicating effectively with team members are essential skills for managing workload and ensuring smooth service delivery. Adapting quickly to changing demands and remaining calm under pressure can help Services Assistants succeed and provide consistent support to both customers and colleagues.

What is the difference between Services Assistant vs Customer Service Representative?

AspectServices AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentHealthcare, hospitality, retail settingsCall centers, retail stores, service desks
Employer & Industry UsageHospitals, hotels, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Services Assistants typically work in healthcare, hospitality, or retail environments, providing direct support to customers or patients. Customer Service Representatives mainly work in call centers or retail settings, focusing on resolving customer inquiries via phone or in person. While both roles involve customer interaction, Services Assistants often require specific industry knowledge, whereas Customer Service Reps focus on communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are the most commonly searched types of Services jobs in Arizona? The most popular types of Services jobs in Arizona are:
What cities in Arizona are hiring for Services Assistant jobs? Cities in Arizona with the most Services Assistant job openings:
Services Assistant jobs near you
Infographic showing various Services Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Patient Services Assistant

US Department of Veterans Affairs

Phoenix, AZ • On-site

Other

Posted 6 days ago

U.S. Department Of Veterans Affairs rating

8.1

Company rating: 8.1 out of 10

Based on 671 frontline employees who took The Breakroom Quiz

50th of 290 rated public sector bodies

Job description

Job Title

Patient Services Assistant

Duties

The PSA plays an essential role in shaping the patients' experience and is vital to providing timely access to health care.

Incumbents will communicate directly with the patient to obtain required information to determine patient needs. He/she will have knowledge of various software utilized to run reports and queries.

The work includes functions such as serving as an initial point of contact for functions including but not limited to scheduling patient appointments, tracking, reviewing and responding to electronic orders, consults, and other elements in the electronic medical record.

The incumbent must display a practical knowledge of computerized data entry, information processing systems and software related to patient care.

Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics.

Ensuring encounter forms are completed to obtain appropriate workload credit; identifies incomplete encounters, process no-shows, and communicates findings to providers.

Utilizes the medical record to enter information and research the needs of the patient as appropriate.

Provides excellent customer service and assists in providing front line resolution when applicable.

Informs team members about shared patients ([i.e]., those who receive their care at multiple VA centers or those who receive care in the community).

Evaluates program operations, anticipates potential problems, identifies existing problems, inefficiencies and develops recommended solutions.

Provides advice and guidance for improvements and anticipates areas of concerns or questions which must be addressed when making recommendations.

Coordinates with the Facility Telehealth Coordinator or designee to improve the uniformity and standardization of clinical workload, analyze and evaluate work measurement and operations, workforce estimates, procedures and resource estimates and utilization.

Assists with equipment issues with oversight from a Care Coordinator. Any subsequent troubleshooting of technology is documented using either the HT or Tech Education notes.

Assists Connected Care program to lead the facility's efforts to integrate Home Telehealth among healthcare providers and patients. Collaborates with the Veterans Resource Center, Patient Advocates, PACT, Social Work, and other service lines to ensure Phoenix VA staff are aware of Home Telehealth services available to Veterans.

Serves, in the absence of the Facility Telehealth Coordinator as liaison and administrator to VISN and National MHV teams.

Applies the training plans and design and perform needs assessments within the project relative to functional and training needs and project effectiveness.

Work Schedule

Monday - Friday 7:30am - 4:00pm

Virtual

This is not a virtual position.

Position Description/PD#:

Patient Services Assistant/ PD14959A

What U.S. Department Of Veterans Affairs employees say

Pay

Benefits

Hours and flexibility

Workplace

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