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Director Services Jobs in Arizona (NOW HIRING)

Banner Health

Director Service Optimization

Phoenix, AZ · On-site +1

The Director supports improvement efforts across all four Revenue Cycle teams and maintains direct ... as hospital services, BMG, BUMG, MD Anderson, Banner Imaging, Banner Physical Therapy, Banner ...

New

Savethefamily

Direct Services Manager

Maricopa, AZ · On-site

$50 - $70/hr

Paid time off * Vision insurance Position Purpose The Direct Services Manager provides supervision and oversight of some of Save the Family's programming and Case Management staff. Key ...

Sevita Health

Clinical Services Director

Phoenix, AZ · On-site

$95K - $110K/yr

Clinical Services Director Are you an accomplished clinician and manager with experience working in child welfare service delivery? Bring your exceptional clinical and leadership skills to a team ...

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All JobsServices JobsDirector Services JobsDirector Services Jobs in Arizona

Director Services information

See Arizona salary details

$21.8K

$74.3K

$150K

How much do director services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director services in Arizona is $74,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,194.00 and $79,612.00 per year, depending on experience, location, and employer.

What is a director of services?

Director Services refer to the professional services provided by individuals or firms who act as directors on the boards of companies, often on behalf of shareholders, corporate service providers, or investment vehicles. These services ensure that the company complies with local regulations, maintains good corporate governance, and oversees strategic management. Director Services are commonly used in jurisdictions where companies require local directors, or when independent oversight is needed for transparency and credibility. Providers of these services may also offer expertise in risk management, legal compliance, and administrative support.

What are the key skills and qualifications needed to thrive as a director of services?

To thrive as a Director of Services, you need strong leadership abilities, strategic planning skills, and extensive experience in service delivery management, usually backed by a relevant bachelor’s or master’s degree. Familiarity with CRM software, project management tools, and industry-specific platforms is typically required, along with certifications like PMP or ITIL depending on the sector. Outstanding communication, problem-solving, and team-building skills help foster high-performing teams and client satisfaction. These competencies are crucial for ensuring service excellence, operational efficiency, and achieving organizational goals.

How does a director of services typically collaborate with other leadership positions within an organization?

Director Services professionals often work closely with other department heads and senior leaders to ensure consistent service delivery and align departmental goals with overall organizational strategy. They may lead cross-functional meetings, coordinate large-scale projects, and facilitate communication between teams to streamline processes. Building strong relationships with peers and fostering a collaborative environment are crucial for addressing operational challenges and driving continuous improvement. This collaborative approach helps to ensure that the organization's services meet quality standards and client expectations.

What is the difference between Director Services vs Project Manager?

AspectDirector ServicesProject Manager
CredentialsTypically requires advanced degrees and extensive industry experienceUsually holds a bachelor’s degree; PMP certification often preferred
Work EnvironmentStrategic leadership, executive meetings, high-level planningDay-to-day project oversight, team coordination, deadline management
Employer & Industry UsageUsed in corporate, consulting, and service industries for leadership rolesCommon across various industries for project execution roles

While both roles involve leadership, Director Services focuses on strategic oversight and high-level management, whereas Project Managers handle specific projects' planning and execution. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your needs.

What skills are needed for director services positions?

Director services positions require strong leadership, strategic planning, and communication skills to manage teams and oversee service delivery. Relevant skills also include problem-solving, project management, and proficiency with industry-specific tools or software. Experience in client relations and a thorough understanding of the industry are often essential.

What are the most commonly searched types of Services jobs in Arizona?

The most popular types of Services jobs in Arizona are:

What cities in Arizona are hiring for Director Services jobs?

Cities in Arizona with the most Director Services job openings:

Director Services jobs near you
Infographic showing various Director Services job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $74,329 per year, or $35.7 per hour.

Senior Director, Services

Axway Software SA

Scottsdale, AZ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Overview
We are seeking our new Senior Director, Cloud Operations to join the Axway team!
The Senior Directo, Cloud Operations & Resilience is a senior leadership role with end-to-end accountability for the operational health of Axway's cloud environments globally. You will lead a geographically distributed team spanning the Americas and APAC, owning the full incident-to-insight lifecycle across Axway's SaaS and managed cloud platforms.
Location: Scottsdale, AZ
Hybrid: 2 Days Onsite per Week
Responsibilities
SLA Delivery & Operational Governance
  • Own global SLA/SLR performance across Axway's cloud environments (AWS, Azure), with accountability to customers.
  • Build and govern a rigorous operational reporting cadence - weekly ops reviews, monthly KPI trends, quarterly business review inputs - that leadership and customers can rely on.
  • Drive problem management as a discipline: eliminate repeat incidents, enforce root-cause resolution, and publish improvement commitments with measurable outcomes.

Incident Management
  • Lead incident command for P1/P2 events - clear ownership of resolution, customer communication, and post-incident review.
  • Establish and continuously improve the global incident management framework: escalation paths, war room protocols, tooling, and SLA breach prevention.
  • Ensure the 24x7 on-call model is sustainable, well-structured, and appropriately staffed across regions-EMEA, Americas, and India.

Team Leadership
  • Lead, mentor, and develop the COR team -leads and regional operations managers across.
  • Define the structure: build for scale and 24x7 resilience without proportional headcount growth.
  • Set a high bar for hiring and performance: engineering-first mindset, strong incident discipline, and a culture of accountability and continuous improvement.

Customer & Executive Engagement
  • Serve as the senior escalation point for strategic customers during major incidents - leading war rooms, post-incident briefings, and service improvement commitments.
  • Translate operational performance data into clear business narratives for the Axway C-suite and customer QBRs.
  • Coordinate closely with Cloud Activation & Provisioning (CAP) and Cloud Security Operations to ensure a seamless customer experience across the full cloud lifecycle.

AIOps, Automation & Innovation
  • Lead COR's adoption of AIOps - anomaly detection, automated triage, predictive capacity, and intelligent alerting - identifying and scaling high-ROI use cases.
  • Build a culture of operational experimentation: pilot AI-driven tooling, measure impact rigorously, and scale what works.
  • Advance Axway's observability maturity - from reactive alerting to predictive, AI-assisted monitoring using Dynatrace or an equivalent.
  • Drive automation of operational runbooks and self-healing infrastructure to shorten MTTR and reduce manual effort systematically.
  • Work with Cloud Standards & Governance (CSG) to ensure operational standards are codified, enforced, and measurable.

Qualifications
Required Experience:
  • 10+ years in cloud infrastructure and operations, with at least 4-5 years in senior leadership (Director or VP level) managing multi-region teams.
  • Proven track record running large-scale, SLA-driven cloud operations for a SaaS or managed services business serving enterprise customers.
  • Hands-on experience with AWS and/or Azure at scale; solid understanding of hybrid cloud architectures and their operational implications.
  • Strong grounding in cloud-native technologies: Kubernetes, containers, microservices, infrastructure-as-code, CI/CD pipelines.
  • Experience deploying and operating observability platforms in production at scale.
  • Demonstrated incident management leadership - able to run a P1 war room under pressure and drive a rigorous post-incident process.
  • Track record of building and scaling high-performing operations and engineering teams across geographies and time zones.
  • Strong organisational design instincts - knows how to structure a global ops team for clarity, accountability, and scale.
  • Leads through influence as well as authority: able to align product, engineering, and security stakeholders around operational priorities.

Preferred Experience:
  • Familiarity with Axway products - MFT (SecureTransport, CFT), B2B Integration (B2Bi), API Management - or experience operating similar middleware and integration platforms at scale.
  • Experience in a managed services or multi-tenant SaaS delivery model, where operational decisions have direct contractual and commercial consequences.
  • Background in compliance-heavy environments (financial services, healthcare, government) with data residency, audit, and security requirements.
  • Formal grounding in ITIL, SRE frameworks, or reliability engineering practice.

Company Overview
Axway has been shaping the future of enterprise integration for over 25 years. We are recognized as global industry leaders, helping organizations drive digital transformation with secure, mission-critical software that powers impactful business outcomes.
As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of enterprise integration solutions.
Why Axway?
At Axway, we believe we're better together. We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact.
We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.
Equal Opportunity Employer
We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.
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