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Servicenow Qa Jobs (NOW HIRING)

Delan Associates, Inc

ServiceNow QA Test Engineer

Columbus, OH · On-site

$39.75 - $54.25/hr

ServiceNow QA/Test Engineer Location: Columbus, OH (Onsite 5 days/week) Role Overview: We are seeking a detail-oriented ServiceNow QA/Test Engineer to lead the quality assurance and testing efforts ...

Delan Associates, Inc

ServiceNow QA Test Engineer

Columbus, OH · On-site

$39.75 - $54.25/hr

ServiceNow QA/Test Engineer Location: Columbus, OH (Onsite 5 days/week) Role Overview: We are seeking a detail-oriented ServiceNow QA/Test Engineer to lead the quality assurance and testing efforts ...

RecruitTalent LLC.

QA/Tester (ServiceNow)

Los Angeles, CA · Remote

$50 - $60/hr

We are seeking a detail-oriented and proactive QA/Tester with hands-on experience in ServiceNow to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of ...

PROLIM Global Corporation

QA

Princeton, NJ · On-site

Princeton NJ Quality Assurance (QA) Consultant The role of a Quality Assurance (QA) Consultant ... ServiceNow implementations within an organization.

Pyramid Consulting, Inc.

QA Engineer

Plano, TX · On-site

$50 - $57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Must have skills: QA, Automation, ServiceNow ATF * 5 8+ years of QA. * 3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC). * Strong automation experience (Selenium) * Deep ...

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How much do servicenow qa jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for servicenow qa in the United States is $52.71, according to ZipRecruiter salary data. Most workers in this role earn between $44.95 and $59.62 per hour, depending on experience, location, and employer.

What is a ServiceNow QA?

A ServiceNow QA (Quality Assurance) professional is responsible for testing and ensuring the quality of ServiceNow applications and workflows. They design test cases, execute manual and automated tests, and identify defects to improve system performance. ServiceNow QAs work closely with developers, business analysts, and stakeholders to validate that implemented solutions meet business requirements. Their role is crucial in maintaining the stability, functionality, and efficiency of ServiceNow implementations within an organization.

What are the typical daily responsibilities of a ServiceNow QA?

A ServiceNow QA professional typically reviews requirements, develops and executes test cases, and validates new or updated ServiceNow functionalities to ensure they meet business needs. They work closely with developers, business analysts, and project managers to identify potential issues and verify bug fixes. Regular responsibilities also include using automated testing tools, documenting test results, and participating in agile sprint meetings. This collaborative and detail-oriented environment allows QA specialists to play a key role in maintaining platform reliability and continuous service improvement.

What are the key skills and qualifications needed to thrive in the ServiceNow QA position?

To thrive as a ServiceNow QA, you need strong analytical skills, knowledge of software testing processes, and a background in ServiceNow platform modules and ITSM workflows. Familiarity with testing tools like Selenium, ServiceNow Automated Test Framework (ATF), and certifications such as Certified Application Specialist – ServiceNow are highly valuable. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for collaborating with development and business teams. These skills ensure high-quality ServiceNow implementations, smooth production deployments, and efficient issue resolution.

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Servicenow Qa jobs near you
Infographic showing various Servicenow Qa job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 2% Part Time, and 37% Contract. Highlights an 78% In-person, 2% Hybrid, and 20% Remote job distribution, with an average salary of $109,635 per year, or $52.7 per hour.

ServiceNow QA Test Engineer

Delan Associates, Inc

Columbus, OH • On-site

$39.75 - $54.25/hr

Full-time

Posted 29 days ago

Job description

Job Title: ServiceNow QA/Test Engineer

Location: Columbus, OH (Onsite 5 days/week)

Role Overview: We are seeking a detail-oriented ServiceNow QA/Test Engineer to lead the quality assurance and testing efforts for a large-scale public sector ServiceNow platform. This role ensures that all platform enhancements, upgrades, and custom applications are defect-free and compliant with rigorous government security standards. The successful candidate will be responsible for the end-to-end testing lifecycle, from creating comprehensive test plans to executing automated and manual tests within a FedRAMP-authorized environment.

Key Responsibilities:

  • Test Strategy & Planning: Develop and execute comprehensive test strategies, test plans, and test cases tailored for ServiceNow modules (ITSM, ITOM, CSM, etc.).
  • Automated Testing (ATF): Design, build, and maintain automated test suites using the ServiceNow Automated Test Framework (ATF) to ensure regression testing is efficient and thorough.
  • Functional & Regression Testing: Conduct rigorous manual functional testing of new features and thorough regression testing during platform upgrades and patch cycles.
  • Security & Compliance Validation: Verify that all platform configurations adhere to specified security controls and data privacy requirements consistent with FedRAMP standards.
  • Defect Management: Identify, document, and track software defects to resolution. Work closely with the Development and Architecture teams to perform root cause analysis.
  • User Acceptance Testing (UAT) Support: Assist the Business Analyst in preparing UAT scripts and provide technical support to government stakeholders during the testing phase.
  • Performance Testing: Monitor platform performance during load testing to ensure the environment remains responsive under enterprise-scale usage.

Required Qualifications:

  • Experience: 4+ years of dedicated Software Quality Assurance experience, with at least 2 years focused specifically on the ServiceNow platform.
  • Technical Mastery of ATF: Proven experience implementing and managing the ServiceNow Automated Test Framework (ATF).
  • Testing Methodologies: Strong understanding of Agile/Scrum methodologies and the Software Development Life Cycle (SDLC).
  • Tools: Experience with defect tracking tools (Jira, ServiceNow Agile/Test Management) and automated testing tools (Selenium, etc., is a plus).
  • Onsite Commitment: Ability to work onsite in Columbus, OH, 5 days a week.

Preferred Qualifications:

  • Public Sector Experience: Prior experience testing systems within a state, local, or federal government framework.
  • Security Mindset: Knowledge of accessibility standards (Section 508 compliance) and security testing protocols.
  • Certifications: ServiceNow Certified System Administrator (CSA) and/or ISTQB Certified Tester.