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Servicenow Process Manager Jobs (NOW HIRING)

CFS

ServiceNow Process Lead

Westerville, OH · On-site

ServiceNow Strategic Portfolio Management $140-165k Position Summary The ServiceNow SPM Adoption ... Develop and maintain process documentation, SOPs, and governance standards for SPM workflows.

New

CFS

ServiceNow Process Lead

Westerville, OH · On-site

ServiceNow Strategic Portfolio Management $140-165k Position Summary The ServiceNow SPM Adoption ... Develop and maintain process documentation, SOPs, and governance standards for SPM workflows.

New

TestingXperts

ServiceNow Lead

Milwaukee, WI

... Access Managing Accounts of the team business users ServiceNow Process To Ensure that the project the solutions which we suggest to th Education/ Certifications (Required): Service now developer ...

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Servicenow Process Manager information

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$34K

$101.7K

$166.5K

How much do servicenow process manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for servicenow process manager in the United States is $101,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $129,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Servicenow Process Manager jobs?

For Servicenow Process Manager jobs, the most frequently searched job titles are:

Infographic showing various Servicenow Process Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,733 per year, or $48.9 per hour.

ServiceNow Process Owner

Indianapolis, IN • On-site

Spruce Infotech
IT Services • 1 - 10 employees
Learn more about Spruce Infotechexternal

Contractor

Re-posted 14 days ago

Job description

  • Serve as the dedicated owner for ServiceNow module design, configuration, and governance across the Automation Department.
  • Architect the CMDB structure for automation systems, define CI relationship models, and establish data quality standards.
  • Design and configure Incident, Problem, Knowledge, and Change Management workflows.
  • Establish integration architecture between ServiceNow and DeltaV, PI Historian, Rockwell, CyberArk/AD, and reporting platforms.
  • Deploy automated access request forms and role-based permission workflows.
  • Build analytics dashboards, KPI tracking, and SLA compliance reporting.
  • Support GMP compliance, audit readiness, and 21 CFR Part 11 requirements within the ServiceNow platform.
  • Collaborate with the CSV Engineer to ensure ServiceNow configurations are validated appropriately.
  • Develop and deliver user training and change management communications.
  • Support CMDB Data Steward activities including CI accuracy management, discovery reconciliation, and data quality scoring.
  • Provide support defining the CSV/Validation scope for the ServiceNow platform.

Mandatory skills*
• Demonstrated experience as a ServiceNow Process Owner, Administrator, or Architect in a regulated (GxP/GMP) environment.
• Deep knowledge of ITIL best practices across Incident, Problem, Change, Knowledge, and CMDB modules.
• Experience designing CMDB architecture and CI relationship models for industrial/manufacturing automation systems.
• Proficiency in ServiceNow configuration, workflow design, and integration architecture.
• Experience with 21 CFR Part 11 compliance, electronic records, and audit trail requirements
Desired skills*
• Experience with automation/control systems such as DeltaV, PI Historian, Rockwell (FactoryTalk), or similar platforms.
• Experience integrating ServiceNow with CyberArk, Active Directory, or Power BI.

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