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Service Writing Jobs in Oregon (NOW HIRING)

Kendall Honda Service Advisor

Eugene, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Requirements Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet ...

Architectural Specifications Writer

Portland, OR

$95K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Train and mentor junior team members, fostering expertise in specifications writing and ... service, or other non-merit-based factors, or any other status protected by applicable law. These ...

Auto Care Center Service Writer

Coos Bay, OR ยท On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Lebanon, OR ยท On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Springfield, OR ยท On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Dallas, OR ยท On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Redmond, OR ยท On-site

$18 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Showing results 21-40

Service Writing information

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities in Oregon are hiring for Service Writing jobs?

Cities in Oregon with the most Service Writing job openings:

Infographic showing various Service Writing job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Kendall Honda Service Advisor

Kendall Dealership Holdings LLC

Eugene, OR โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Description:

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for a Service Advisor to join our Service team. At Kendall Honda of Eugene, our Service Department is a fast-paced environment serving clients throughout the community.

Some of the benefits of working at Kendall Honda as a Service Advisor are:

  • Competitive pay plan / no cap on earnings – earn up to $70,000-$100,000
  • Substantial bonus program
  • Career path development opportunities
  • Competitive Paid Time Off
  • Shop Manager on-site for assistance
  • Fair dispatching/team work environment
  • Large loyal customer base
  • Experienced and loyal service technicians
  • Clean/Safe shop with the equipment you need to get the job done
  • Discounts on parts, service and vehicle purchases for your and your immediate family
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan w/ Fidelity
  • Accident and Illness supplemental plans

Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments.


We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.


Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.


Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.


Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.


Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.


Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!




Requirements:

Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver’s license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.


The required schedule:

Monday – Wednesday and Friday 7am – 5pm, Thursday 7am – 6pm, every 6th Saturday with a comp day during the following week