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Service Writing Jobs in Oregon (NOW HIRING)

Walmart

Auto Care Center Service Writer

Hermiston, OR

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

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All JobsService Writing JobsService Writing Jobs in Oregon

Service Writing information

See Oregon salary details

$12

$25

$44

How much do service writing jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service writing in Oregon is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $29.47 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
What are popular job titles related to Service Writing jobs in Oregon? For Service Writing jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Oregon look for? The top searched job categories for Service Writing jobs in Oregon are:
What cities in Oregon are hiring for Service Writing jobs? Cities in Oregon with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Oregon as of May 2026, with employment types broken down into 1% Internship, 59% Full Time, 18% Part Time, 3% Temporary, and 19% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $53,413 per year, or $25.7 per hour.
Service Advisor | Base + Commission - Tonkin Hillsboro Chrysler Jeep Dodge Ram

Service Advisor | Base + Commission - Tonkin Hillsboro Chrysler Jeep Dodge Ram

Gee Automotive Companies

Hillsboro, OR • On-site

$36K - $160K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago

Gee Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

74th of 142 rated car dealerships

Job description

Our momentum is strong and now is the perfect time to join us.
Tonkin Hillsboro Chrysler Jeep Dodge Ram is performing exceptionally well, and our service department is thriving. With consistently high demand and a steady flow of work, we're looking to add an experienced Service Advisor who's ready to grow with a winning team.
As a Service Advisor, you'll play a critical role in our guests' experience-serving as the primary point of contact between customers and technicians, and helping keep our busy shop running smoothly and efficiently.
Why Work for the Tonkin Family of Dealerships?
  • A people-first culture built on trust, respect, and long-term careers
  • Strong leadership and stable operations with decades of success
  • Ongoing training and advancement opportunities within a growing automotive group
  • A fast-paced, supportive environment where hard work is recognized and rewarded
  • The strength and resources of a respected dealer family-without losing the local dealership feel

Service Advisor Job Responsibilities
  • Ensure that customers receive prompt, courteous, and effective service
  • Drive the sale of technicians' time to meet the department's sales forecast
  • Prioritize required services and be prepared to provide options upon request
  • Keep customers informed on completion times, service expenses, and possible changes
  • Ensure customer has a positive dealership experience

Service Advisor Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family...
  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
  • 401(k) with Company Match
  • Generous Paid Time Off that begins accruing from Day 1
  • Exclusive employee pricing for you and your family on parts, service, and vehicles

Service Advisor Qualifications
  • 1-3 years of previous service writing experience is strongly recommended
  • A desire to work effectively in a team environment
  • Prior CDK experience is strongly recommended
  • Strong attention-to-detail

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Take control of your career today - Apply Now and secure your spot with a top-performing service team.

Apply