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Service Writer Jobs in Springfield, MO (NOW HIRING)

Customer Service Associate

Ozark, MO · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Willard, MO · On-site

$14.25 - $19.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Marshfield, MO · On-site

$15.50 - $21.25/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Springfield, MO · On-site

$15 - $20.50/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Marshfield, MO · On-site

$15.50 - $21.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

Customer Service Representative

Bolivar, MO · On-site

$15.25 - $20.75/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Ability to comprehend and give correct written instructions. * Ability to communicate verbally with ...

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Showing results 1-20

Service Writer information

See Springfield, MO salary details

$10

$22

$38

How much do service writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service writer in Springfield, MO is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are popular job titles related to Service Writer jobs in Springfield, MO? For Service Writer jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Springfield, MO look for? The top searched job categories for Service Writer jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Service Writer jobs? Cities near Springfield, MO with the most Service Writer job openings:
Infographic showing various Service Writer job openings in Springfield, MO as of June 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,949 per year, or $22.1 per hour.
Field Service Technician

Full-time

Posted 9 days ago


Crown Equipment Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

140th of 417 rated machine equipment manufacturers


Job description

Job Posting External

Job Duties

  • Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
  • Perform all assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completion of each job.

Minimum Qualifications

  • Less than 2 years related experience
  • High school diploma or equivalent
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

  • Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
  • Good written/verbal communication and customer care skills.
  • Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
  • Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
  • Industry related training is preferred
  • Ability to read and understand service manuals, plan, and follow-through

What Crown Equipment Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Crown Equipment logo

About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

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