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Service Writer Jobs in Springfield, MO (NOW HIRING)

Goetze Dental

Service Technician

Springfield, MO · On-site

$20/hr

A sense of urgency, creativity, high detail orientation, and strong written and verbal skills will only improve one's ability to be successful. A Goetze Service Technician is responsible for ...

VERMEER GREAT PLAINS INC

SERVICE MANAGER

Brookline, MO · On-site

Service Reports to: Service Director Vermeer Great Plains - 100% EMPLOYEE-OWNED COMPANY An ... Strong verbal and written communication skills in order to communicate professionally, respectfully ...

Rush Enterprises

Service Advisor

Springfield, MO

$40K - $52K/yr

Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature. * Establish "promised time" based on shop workflow ...

Rush Enterprises

Service Advisor

Springfield, MO

$40K - $52K/yr

Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature. * Establish "promised time" based on shop workflow ...

Rush Enterprises

Service Advisor

Springfield, MO

$52K/yr

Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature. * Establish "promised time" based on shop workflow ...

Rush Enterprises

Service Advisor

Springfield, MO · On-site

$40K - $52K/yr

Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature. * Establish "promised time" based on shop workflow ...

Loram

Service Technician

Springfield, MO · On-site

Service Technician FLSA Status: Non-Exempt Department: Loram Technologies Reports to: Assistant ... Written Communication * Process work orders and complete all necessary delivery tickets, warranty ...

Walgreens

Customer Service Associate

Springfield, MO · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

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All JobsService Writer JobsService Writer Jobs in Springfield, MO

Service Writer information

See Springfield, MO salary details

$10

$22

$38

How much do service writer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service writer in Springfield, MO is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What are popular job titles related to Service Writer jobs in Springfield, MO? For Service Writer jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Springfield, MO look for? The top searched job categories for Service Writer jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Service Writer jobs? Cities near Springfield, MO with the most Service Writer job openings:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Springfield, MO as of June 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,949 per year, or $22.1 per hour.

Service Technician

City of Springfield (MO)

Springfield, MO

$36K - $51K/yr

Other

Posted 17 days ago

City Of Springfield (Missouri) rating

7.5

Company rating: 7.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

401st of 645 rated public administrative organizations

Job description

Description Our Service Center is looking for a Service Technician to join the team. If you are looking for a role where you get to see a wide variety of vehicles and equipment and have a crucial hand in the betterment of our community, you'll want to check out this position. Members of our Service Center are responsible for changing and fixing rubber tires on a variety of automotive and construction equipment, delivering fuel to city equipment, and performing routine service and maintenance on equipment.

Don't forget to take a look at our benefits here. Qualifications and Requirements Experience, Education, and Training One year of experience in servicing automotive or construction equipment with oils and lubricants; performing minor mechanical repairs on automotive or construction equipment; installing and repairing tires; or any combination of these. PREFERRED Experience in both vehicle maintenance and mounting automotive or construction tires.

Licensing/Certification Must possess a valid driver's license; Must obtain and maintain a Class "A" Commercial Driver's License (CDL) with tank endorsement within the following guidelines: pass written portion of exam within 90 days of employment and skills test portion within the probationary period; ASE certification is desirable. Functions For more information on essential functions and other requirements, please see the job description. Other Requirements Equal Opportunity Employer/Disability and Vet The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status.

All qualified applicants will receive consideration for employment. Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave.

Springfield, MO 65802. Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace.

Pre-employment drug testing is required. All interested candidates MUSTcomplete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission.

Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

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