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Service Writer Jobs in Kent, WA (NOW HIRING)

Oslo Solutions

Technical Writer

Redmond, WA · On-site

... services. Passion for explaining things so others can learn from your experience. Excellent ... writing, and communication skills The ability to thrive in ambiguity with creativity and innovation ...

Oslo Solutions

Technical Writer

Redmond, WA · On-site

... services. Passion for explaining things so others can learn from your experience. Excellent ... writing, and communication skills The ability to thrive in ambiguity with creativity and innovation ...

Ankrom Moisan Architects

Spec Writer

Seattle, WA · On-site

Write technical descriptions specifying material qualities and properties * Prepare project specifications, enhancing and maintaining master specifications * Assist project team members in resolving ...

Finesse Auto

Service Advisor - Automotive

Seattle, WA · On-site

$70K - $140K/yr

... Writer, Automotive Advisor, Auto Repair, Diagnostics, Auto Technician, Mechanic, European Auto Repair, European Car Service, Luxury Vehicle Maintenance, Vehicle Service Coordinator #hc201512

ZGF Architects

Specifications Writer

Seattle, WA · On-site

$110K - $150K/yr

ZGF is seeking a Specifications Writer to join our team in our Seattle office with at least 10 years of experience. Each day we ideate, collaborate, and create, supported by a culturally diverse ...

LMN Architects

Specifications Writer

Seattle, WA · Hybrid

$120K - $140K/yr

LMN is seeking an outstanding candidate for the position of Specifications Writer. The ideal candidate is passionate about the built environment and possesses a strong understanding of architecture ...

ZGF Architects

Specifications Writer

Seattle, WA · On-site

$110K - $150K/yr

ZGF is seeking a Specifications Writer to join our team in our Seattle office with at least 10 years of experience. Each day we ideate, collaborate, and create, supported by a culturally diverse ...

Lmn Architects

Specifications Writer

Seattle, WA · On-site +1

$120K - $140K/yr

LMN is seeking an outstanding candidate for the position of Specifications Writer. The ideal candidate is passionate about the built environment and possesses a strong understanding of architecture ...

Salesforce, Inc.

Technical Writer

Seattle, WA

Technical writers in the Content Experience organization at Salesforce produce documentation and user assistance that helps customers get the most out of our products. We work closely with product ...

Salesforce

Technical Writer

Seattle, WA

Technical writers in the Content Experience organization at Salesforce produce documentation and user assistance that helps customers get the most out of our products. We work closely with product ...

WRITER

Software engineer, agents

Seattle, WA · On-site

WRITER is a leading enterprise in AI-powered work, focused on expanding human capacity through ... Responsibilities : • Design, implement, and maintain scalable, secure agent-driven services and ...

BDR Solutions LLC

Technical Writer (Hybrid)

Tacoma, WA · On-site +1

$50K - $55K/yr

Our service and solution delivery start with understanding each client's end-state and then ... Role Overview: The Technical Writer applies expertise in writing technical materials and ...

MSX International

Express Service Lane

Seattle, WA · On-site

$65K - $80K/yr

Excellent verbal and written communication skills * Minimum 7 - 10 years of Aftermarket Experience ... Service Writer) * OEM dealer contact experience is a plus * High school diploma or General ...

MSX International

Express Service Lane

Seattle, WA · On-site

$65K - $80K/yr

Excellent verbal and written communication skills * Minimum 7 - 10 years of Aftermarket Experience ... Service Writer) * OEM dealer contact experience is a plus * High school diploma or General ...

MSX International

Express Service Lane

Seattle, WA · On-site

Excellent verbal and written communication skills * Minimum 7 - 10 years of Aftermarket Experience ... Service Writer) * OEM dealer contact experience is a plus * High school diploma or General ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Kent, WA

Service Writer information

See Kent, WA salary details

$13

$27

$48

How much do service writer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service writer in Kent, WA is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $31.49 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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What cities near Kent, WA are hiring for Service Writer jobs? Cities near Kent, WA with the most Service Writer job openings:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Kent, WA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,031 per year, or $27.4 per hour.

Automotive Service/Shop Manager - Exceptional Benefits

Mechanics & Body Shops Marketplace

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Automotive General Manager

Are you a goal-oriented service manager or shop manager with superior sales and leadership skills looking for a top shop to take your career to the next level? Do you want to work with a strong and cohesive team and focus on driving the business upward and forward? Rated "Best Workplace" by Mechanics Marketplace, highly-reputable family-owned small auto repair shop in Seattle, WA has been servicing cars and light trucks for 4 decades. Our quality service earned us excellent reviews on Google and Yelp. Most of our employees have been with us for more than 20 years; they enjoy working here and we take very good care of them. We're looking for a general manager to gradually take over the helm from the owner, lead a team of 6 employees, improve the company's KPIs while continuing to take great care of our customers. If you think you have what it takes and want to join our collaborative team, we'd love to meet you and show you around.

Benefits for Automotive General Manager

  • Competitive salary + lucrative bonus
  • Friendly environment
  • Health, dental and vision insurance
  • 401-K retirement plan with employer matching
  • Paid vacation + 1 week paid Christmas holiday
  • 8 paid holidays
  • Paid training
  • 5-day work-week – No weekends!
  • A place you can be proud to work for and call home!

Primary Duties

  • Leading and driving the team to excel at their work, coaching and training
  • Managing by the numbers and achieving the KPI goals
  • Covering for advisors when needed (writing service, taking excellent care of customers, procuring parts, dispatching work to the technicians)

Qualifications of Automotive General Manager

  • A leader with superior sales skills, positive attitude, passion for helping people, excellent communication skills and a willingness to always learn
  • A valid Driver's License is required

Related keywords: service advisor, service writer, automotive, service manager, store manager, shop manager, General Manager, sales, service sales, Sales manager, Sales rep., customer service, sales jobs, customer service jobs, automotive jobs

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