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Service Advisor Jobs in Kent, WA (NOW HIRING)

Sun Auto Tire and Service

Service Advisor

Seattle, WA · On-site

$90K/yr

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

Sun Auto Tire and Service

Service Advisor

Seattle, WA · On-site

$90K/yr

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

Sun Auto Tire and Service

Service Advisor

Seattle, WA · On-site

$90K/yr

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Kirkland, WA

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

O'Brien Auto Group

SERVICE ADVISOR

Kirkland, WA · On-site

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

O'Brien Auto Group

SERVICE ADVISOR

Renton, WA · On-site

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Renton, WA

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

Advantage Nissan

Service Advisor

Bremerton, WA

As a Service Advisor, it is your primary goal to create long-lasting relationships with customers and become their trusted advisor for all things automotive. On a daily basis, you will work with ...

LEXUS OF BELLEVUE

SERVICE ADVISOR

Bellevue, WA

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

Advantage Nissan

Service Advisor

Bremerton, WA · On-site

As a Service Advisor, it is your primary goal to create long-lasting relationships with customers and become their trusted advisor for all things automotive. On a daily basis, you will work with ...

Advantage Nissan

Service Advisor

Bremerton, WA · On-site

As a Service Advisor, it is your primary goal to create long-lasting relationships with customers and become their trusted advisor for all things automotive. On a daily basis, you will work with ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Bellevue, WA

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

O'Brien Auto Group

SERVICE ADVISOR

Bellevue, WA · On-site

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

O'Brien Auto Group

SERVICE ADVISOR

Kirkland, WA · On-site

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Fife, WA

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

LEXUS OF TACOMA AT FIFE

SERVICE ADVISOR

Fife, WA · On-site

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

O'Brien Auto Group

SERVICE ADVISOR

WA · On-site

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Kirkland, WA

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Fife, WA

$1.4K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

O'Brien Auto Group

SERVICE ADVISOR

WA · On-site

$2.0K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

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All JobsService Advisor JobsService Advisor Jobs in Kent, WA

Service Advisor information

See Kent, WA salary details

$13

$29

$51

How much do service advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service advisor in Kent, WA is $29.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are popular job titles related to Service Advisor jobs in Kent, WA? For Service Advisor jobs in Kent, WA, the most frequently searched job titles are:
What cities near Kent, WA are hiring for Service Advisor jobs? Cities near Kent, WA with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Kent, WA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,894 per year, or $29.3 per hour.

Service Advisor

Sun Auto Tire and Service

Seattle, WA • On-site

$90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Sun Auto Tire & Service rating

5.6

Company rating: 5.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

286th of 363 rated vehicle maintenance

Job description

Overview
Greg's Automotive provides great services such as our Customer Care Program and shuttle service. When you come to Greg's, you're part of the family. We are successful for one simple reason; we hire the Superstars! You'll find our team of industry professionals is second to none, industry wide! Shop owners from across America have visited our facility and their comments are always the same. They rank our facility, and our people, with the best of the best!
The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations.
COMPENSATION: UP TO $90,000 PER YEAR - vaires upon experience (Hourly+ Bonus)
Principal Duties and Responsibilities:
  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Employee Benefits:
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement
  • Paid Vacation, Paid Sick Time, and 6 Paid Holidays
  • Medical, Dental and Vision Insurance
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement!

Qualifications:
  • Must be at least 18 years of age
  • Ability to work a minimum of five days per week, including weekends.
  • Prior experience as a Service Advisor is helpful, but not required
  • Professional appearance & proven ability to work in a process driven environment

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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